Novotel Montreal Aeroport 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 300

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Novotel Montreal Aeroport - Image 1
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2599 Boulevard Alfred Nobel, Ville St-Laurent, H4S 2G1 Montreal, Kanada

Opis

O hotelu

  • Z oznaczeniem ALLSAFE

  • 15 minut jazdy samochodem od międzynarodowego lotniska w Montrealu (YUL) z odkrytym parkingiem

  • Centrum odnowy biologicznej zw pełni wyposażoną siłownią, krytym basenem i jacuzzi

  • Restauracja i bar casual dining

  • 15 069 stóp kwadratowych (1400 m²) powierzchni konferencyjnej na imprezy o różnej wielkości

Nasze pokoje

Lokalizacja hotelu

Novotel Montreal Aeroport

2599 Boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 Montreal
Kanada

Pozycja GPS:45.482498, -73.760841

Telefon
Faks +1 514-337-9222

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Rivoli Restaurant & Lounge

Zdjęcie nieumowne

Restauracja & Lounge Rivoli odkrywają na nowo koncepcję restauracji, oferując innowacyjny wybór dań w degustacyjnych porcjach, reprezentujących kuchnie z różnych zakątków świata, dopasowanym światowej klasy winem, w komfortowej i swobodnej atmosferze.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 300

Ocena TripAdvisor  3.7/5  Liczba opinii: 714

STOLEN PURSE

Ocena na stronie TripAdvisor 2.0/5

jessie a Opinia zatwierdzona w TripAdvisor

forgot a my girlfriends purse tried to go back once we realized we forgot it, tried to get it back, the purse was gone, the janitor stole it, the purse A LOT OF MONEY IN IT

Dear Jessie A., Thank you for sharing your concerns regarding your recent stay at our hotel. We take matters of lost property very seriously and have established procedures in place to address such situations. We are truly sorry to hear about the distress caused by the loss of your girlfriend’s purse. We encourage guests to report any missing items to our front desk as soon as possible, as this allows us to take immediate action and do our best to assist in locating misplaced belongings. Kindly let us know the room number you were staying in, or please contact the hotel directly so that we may further assist you. Thank you for your understanding. Best regards, Novotel Montréal Aéroport

This place needs more love

Ocena na stronie TripAdvisor 3.0/5

MyZoneHotels Opinia zatwierdzona w TripAdvisor

The room is large, furnished with a king size bed, very comfortable. However, the bed sheets are stained. There are a lot of wear marks on the furniture that betray the age of the last update of the place. I found several stains on the walls that indicate a lack of maintenance. The lampshade of the floor lamp, placed next to the sofa bed, is stained. The window blind is damaged and does not work very well. Despite the wear and tear of the furniture and stains everywhere, the room is clean. Noisy air conditioning system.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please provide us the the room number assigned to you Sincerely,

Room door didn't lock...no solution offered...STAY AWAY if you value safety and security!

Ocena na stronie TripAdvisor 1.0/5

Kristin F Opinia zatwierdzona w TripAdvisor

I've waited to post a review to provide this company a chance to reply to my concerns but apparently they can't be bothered to do so. My family of four stayed here two weeks ago for my daughter's soccer tournament. We noticed that when we returned from the field that the door to our room was unlocked. We tried a few times and realized that we couldn't get it to lock at all. We called the front desk and someone came up promptly. They looked at the door lock and said it was broken. Unfortunately they didn't have any other rooms to accommodate us. We were told "don't leave anything valuable in your room" and that they would give us a rebate. Not helpful at all. Come checkout time the next day (after we had to leave someone behind to ensure the security of our personal items in our room) I found out the "rebate" they were offering was $50 off the final bill. So you expect me to pay $450 for two nights in a room that doesn't even lock??? Obviously I was not very impressed and asked to speak with the manager. I was provided the email for the GM. Sent an email within two hours of checkout and still haven't heard anything back.... Talk about terrible customer service. Don't stay here. They can't even provide the basics of security that a hotel should have. Even the worst motels would at least offer a room with a door that locked. Completely unacceptable!!!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not a pleasant Stay

Ocena na stronie TripAdvisor 3.0/5

Loolie73 Opinia zatwierdzona w TripAdvisor

For a Novotel brand I would say this is a poor example of what they can offer. We didn't enjoy our stay. The staff on the front desk when we checked in were very rude, and continued to be rude during our entire stay. Which was 4 nights due to us attending the Grand Prix. Breakfast was included in our stay however we were informed that they don't offer that included in the price. However, paperwork and confirmation from our travel agent said that we did, we chose to eat elsewhere as what they had on offer wasn't very exciting. The bar staff of an evening were fantastic. We were woken to an abusive male which ended up being domestic violence and the Police were called in, in the early hours of the morning. Not pleasant at all. We would not be returning. Also no laundry service available at all.

Good experience

Ocena na stronie TripAdvisor 3.0/5

vincenzoquassano Opinia zatwierdzona w TripAdvisor

Wasn’t bad! There’s not much else to say. Went during march break and it was quite empty and it is a bit of a far drive from downtown montreal, so I wouldn’t recommend it for tourists. Much better to book somewhere closer (Unless you’re staying for a long time and want somewhere close to the airport)

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 260 Liczba opinii 7.3/10 Lokalizacja
  • 492 Liczba opinii 6.7/10 Pokój
  • 463 Liczba opinii 7.8/10 Obsługa
  • 11 Liczba opinii 7.6/10 Internet
  • 288 Liczba opinii 6.7/10 Czystość
  • 119 Liczba opinii 6.3/10 Jedzenie
  • 82 Liczba opinii 7.7/10 Klimat
  • 51 Liczba opinii 4.1/10 Śniadanie

Zarządzane przez Trustyou

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