Sofitel Montreal Golden Mile 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 088

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Opis

O hotelu

  • Renomowana francuska restauracja

  • Zlokalizowany w centrum miasta, w modnej dzielnicy Golden Square Mile.

  • Usługa parkowania i łatwy dostęp do komunikacji miejskiej.

  • Duże miejsca spotkań.

  • Restauracja gastronomiczna Renoir

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Lokalizacja hotelu

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Kanada

Pozycja GPS:45.501112, -73.577306

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE RENOIR

Restauracja Renoir, inspirowana kuchnią francuską i przepełniona międzynarodowymi smakami, oferuje doskonałe, pomysłowe dania z wykorzystaniem lokalnych produktów. Menu ograniczone do odwołania.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 3 088

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 932

Certyfikat Doskonałości 2024

Exécrable - stay somewhere else!

Ocena na stronie TripAdvisor 1.0/5

Caroline W Opinia zatwierdzona w TripAdvisor

The worst service you can imagine, in a place that has been under a very ugly renovation since the spring/summer, and promising to have it completed every month! And the renovations look hideous - like the hotel really would rather be a Tiffany jewelry store - lots of turquoise light fixtures that are like folded circles/stylized flowers? And something was brought to our room: the person knocked at the door and before we could even answer, just walked in! As frequent Accor members, we asked for a late checkout (1 pm), and our keys got cancelled at 11! For about forty dollars, you can enjoy a buffet breakfast - most of which you will not eat! We gave them lots of chances over the last 6 months. It used to be my preferred place to stay in Montreal, but we will never stay here again. The Valet service is the ONLY thing that stayed the same - still great.

Disappointed

Ocena na stronie TripAdvisor 3.0/5

robertkH8458PQ Opinia zatwierdzona w TripAdvisor

The hotel needs to be honest and upfront on their website to let guests know that the hotel is under constructions and there are no amenities being offered such restaurant and gym. The rooms look a bit tired. Had we know we would have stayed at a different hotel. On the bright side the staff is very friendly and they try to help.

Bonjour robertkH8458PQ, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Hotel 3 gwiazdkowy

Ocena klientów 1.5/5

Bartek Pary - Opinie potwierdzone ALL

Ten hotel nie powinien się nazywać Sofitel bo przynosi straszny wstyd sieci i nie pasuje !

Dear Bartlomiej R., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc PIchot General Manager

You don't get what you pay for

Ocena na stronie TripAdvisor 2.0/5

AlLondon2011 Opinia zatwierdzona w TripAdvisor

Rooms are fine. Pricing is a bit of a scam. They failed to tell me at booking that the whole hotel was being refurbished. As a result, although the rooms were ok, the other facilities were not available - e.g. no gym. When I challenged them about this by email, they claimed that it was visible on the website (it isn't) and that it was in my booking confirmation (it was, but hidden away in the small print). Then at the end of my stay they had the gall to charge an additional "Urban experience fee" of $18 per night. This despite actually my experience not matching what they had advertised. They care more about the money than their guests, so I would advise against this one.

Bonjour AlLondon2011, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are deeply sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Our stay in september

Ocena na stronie TripAdvisor 5.0/5

linda b Opinia zatwierdzona w TripAdvisor

Excellent customer service. Very comfortable beds and bed line s and bath linens. I know that hotel is under construction but it is very nice from second floor up Central location. Near major shopping h and restaurants and walking distance to train station. Would highly recommend this hotel

Dear F3994UVlindab, Thank you for taking the time to share your experience at Sofitel Montreal Golden Mile with us. It is a real pleasure for us to receive positive feedback and rest assured that we will share it to our teams. We hope to welcome you soon again. Kindest regards, Sofitel Montreal Golden Mile

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 577 Liczba opinii 9.4/10 Lokalizacja
  • 1 120 Liczba opinii 7.5/10 Pokój
  • 1 422 Liczba opinii 8.5/10 Obsługa
  • 14 Liczba opinii 4.4/10 Internet
  • 435 Liczba opinii 5/10 Jedzenie
  • 363 Liczba opinii 3.2/10 Udogodnienia
  • 302 Liczba opinii 8.2/10 Czystość
  • 204 Liczba opinii 4.7/10 Dobra oferta cenowa

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