Sofitel Xian on Renmin Square 5 gwiazdki

Ocena klientów (Ocena ALL) 5.0/5 Liczba opinii: 259

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Sofitel Xian on Renmin Square - Image 1
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Sofitel Xian on Renmin Square - Image 4
319 Dong Xin Street, Shaanxi, 710004 Xi’an, Chiny

Opis

O hotelu

  • Centralna lokalizacja w obrębie murów miejskich w pobliżu dzwonnicy i Wieży Bębna

  • Ogród krajobrazowy o powierzchni 40 000 m² z fontanną

  • Przedstawienie w naszej sali widowiskowej

  • 21 sal wielofunkcyjnych i wielka sala widowiskowa z 1463 miejscami siedzącymi

  • 447 dostępnych miejsc parkingowych

Nasze pokoje

Lokalizacja hotelu

Sofitel Xian on Renmin Square

319 Dong Xin Street, Shaanxi
710004 Xi’an
Chiny

Pozycja GPS:34.26509, 108.9578

Telefon
Faks +86 29 8792 8400

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  5.0/5  Liczba opinii: 259

Ocena TripAdvisor  4.6/5  Liczba opinii: 4 441

Good place

Ocena na stronie TripAdvisor 4.0/5

DaisyDuck44 Opinia zatwierdzona w TripAdvisor

Sofitel on Renmin Square in Xi’an is a refined hotel with very impressive common areas. The lobby, lounges, and shared spaces all reflect a classic, elegant style that creates a luxurious first impression. The atmosphere is welcoming, and the staff maintain high service standards. Breakfast is excellent, offering a wide variety of freshly prepared dishes and a good balance between Chinese and international cuisine. It’s definitely one of the hotel’s strengths. The rooms are generously sized, providing plenty of comfort and space. However, they are starting to show signs of age and would benefit from renovation to match the elegance of the public areas. Although everything is functional and clean, the décor and some furnishings feel outdated.

Dear respected Guest, Thank you for choosing Sofitel Xi’an on Renmin Square and for taking the time to share your feedback. We are delighted to learn that you were overall satisfied with your stay. Your kind recognition is truly encouraging, and we sincerely appreciate your positive remarks. Meanwhile, constructive feedback from our valued guests, like yours, is vital for our continuous improvement. Please accept our genuine gratitude. Providing our guests with delightful experiences remains our unwavering commitment, and we will never relax our efforts. We look forward to the opportunity of welcoming you back in the future. Warm regards, Sam Gu General Manager

Thank You For A Comfortable Stay!

Ocena na stronie TripAdvisor 5.0/5

GoPlaces28252369924 Opinia zatwierdzona w TripAdvisor

Hotel is in a very pleasant and clean area which is only about 10 minute walk away from Wulukou train station. The most basic room is spacious enough for a couple staying 4 nights. Room was fresh without any trace of smoking smell. Room was cleaned very thoroughly daily. Even though we encountered a couple of room defects, they got fixed in a timely manner. We had breakfast once and it was pretty good. All the staff we encountered were helpful. It was a pleasant stay.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated, and please accept our heartfelt appreciation. We will continue and enhance our efforts in all areas, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

wonderful stay

Ocena na stronie TripAdvisor 5.0/5

Melissa Y Opinia zatwierdzona w TripAdvisor

We had a fantastic stay here! The room was clean, spacious, and very comfortable. The staff were incredibly friendly and helpful. The location is perfect, close to downtown . We would definitely stay here again and highly recommend it to others.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Substandard Sofitel

Ocena na stronie TripAdvisor 1.0/5

Carol Robertson L Opinia zatwierdzona w TripAdvisor

This Sofitel was a huge disappointment! There is no heat, I froze! The hotel has no heat in October. I could not get assistance and was told I would need to switch rooms-late at night! Coming to my room the lights would not turn on, again I had to wait for assistance. The facility is old and hasn't been properly maintained. The hot water is not hot! Forget having a hot bath.

Dear respected guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that the stay did not meet your expectations. Please allow us to extend our heartfelt apologies once again. We will always stay true to our commitment and will never relent in our efforts. Wishing you all the best. Yours sincerely, Sam Gu General Manager

Great Stay in Xian

Ocena na stronie TripAdvisor 5.0/5

MrsA1979 Couples - Opinia zatwierdzona w TripAdvisor

Was an exceptional hotel. Super impressive when you walked in. Special thanks to Leo and Andy who helped us navigate maps and recommendations. Pros Great Buffet. Dinner buffet also offered Chinese beer and soft drinks Room was great. Offered full sized toiletries Water bottles were provided daily Helpful with tour suggestions. Shout out to Nancy who took us out on a day trip. Slippers and robes were provided. Hotel has multiple restaurants on site Cons Pillows were very soft and hard to sleep on Mattress was quite firm TV only had a couple of english stations so you couldn’t pick a movie and had to watch what was shown Even though we had a great view, windows were not cleaned the week we where there so waa hard to look outside (photo attached) Overall had a great experience here and had hardly

Dear MrsA1979, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It is very nice to know that you're generally satisfied with your recent stay with us. Thank you for your recognition and movitation, and at the same time, we pay high attention to your constructive criticism. I'm sorry that the pillows didn't meet your expectation. Please allow me to share that in addition to the regular pillows, we also offer six other types of pillows for guests to choose from upon request. The specific varieties are listed on the pillow menu. For other issues that you mentioned, we will do our utmost for improvement. It has been our unwavering commitment to deliver enjoyable hotel experience and we will never relax our efforts. Look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 608 Liczba opinii 9.3/10 Lokalizacja
  • 748 Liczba opinii 8.3/10 Pokój
  • 1 080 Liczba opinii 9.4/10 Obsługa
  • 12 Liczba opinii 1.4/10 Internet
  • 371 Liczba opinii 9.4/10 Śniadanie
  • 352 Liczba opinii 8.9/10 Komfort
  • 338 Liczba opinii 6.8/10 Udogodnienia
  • 255 Liczba opinii 9/10 Czystość

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