Mercure Nadi 3 gwiazdki

Dear Brittany E, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to offer good value and appreciated the attentiveness of our housekeeping team. Your comments regarding our friendly and helpful staff, as well as the convenience of our complimentary parking and 24-hour security, are sincerely appreciated. We also acknowledge your observation regarding the age of certain areas of the property. While our hotel continues to undergo regular maintenance and improvements to enhance guest comfort, we remain committed to offering a welcoming environment and quality service at an accessible price point. Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Kind Regards Jack Work General Manager Mercure Nadi

Dear johnhY469QH, Thank you sincerely for taking the time to share your recent experience with us. We are truly delighted to hear that you enjoyed a comfortable stay and appreciated the warm hospitality extended by our team. Your kind words regarding the quality of our food, the cleanliness of your room, and the convenience of our location are greatly appreciated. We are especially pleased to learn that you found our breakfast buffet to be the best in Nadi, it is always our aim to exceed expectations in every aspect of our service. We are glad that you found the presence of the Rosie's Travel Desk and readily available taxi services on site to be convenient during your stay. Please note your feedback serves as a great source of motivation for our entire team. We look forward to the pleasure of welcoming you back to Mercure Nadi for another great stay in the near future. Kind Regards Jack Work General Manager Mercure Nadi

Dear TL7, Thank you for taking the time to share your recent experience with us. We are pleased to hear that you found our location convenient, appreciated the spaciousness and cleanliness of your room, and enjoyed the breakfast offerings. It is also gratifying to know that our team’s friendliness and hospitality contributed positively to your stay. We do note your comment regarding the presence of mosquitoes on the resort grounds. As a tropical location, we experience occasional increases in insect activity, especially during certain seasons. Please be assured that we implement regular pest control measures throughout the property and are continually working to ensure the comfort of our guests. Your feedback is valuable to us, and we remain committed to providing a welcoming and enjoyable environment for all visitors. We hope to have the pleasure of welcoming you back in the future. Kind Regards Jack Work General Manager Mercure Nadi

Dear I8206LRpaulineg, Thank you for taking the time to share your recent experience with us. We truly appreciate your feedback, as it helps us continually assess and improve our services. We are pleased to hear that you enjoyed the breakfast offerings, particularly the freshly made omelettes and the service provided by our Chef. Your kind words will be shared with the team, who will be encouraged by your recognition. We regret to learn that certain aspects of your stay did not meet your expectations. While our rooms and facilities are maintained with care and cleanliness, we understand that design and aesthetics are subjective, and we are actively working on phased updates to enhance the overall guest experience. We also acknowledge your comments regarding the pool loungers and bar service, and have already addressed these internally to ensure a more seamless experience for future guests. Regarding your early departure, we are sorry that you left without being asked for feedback at the time. It is standard practice for our team to check in with guests during check-out, and we regret that this opportunity was missed. We will review our front desk procedures to ensure this is handled with greater consistency moving forward. We thank you again for your insights and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an experience that more closely reflects the high standards we strive to uphold. Kind Regards Jack Work General Manager Mercure Nadi