索菲特斐济水疗度假村 5 星

客户意见评级 (ALL 评级) 4.7/5 4,367 评论

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索菲特斐济水疗度假村 - Image 1
索菲特斐济水疗度假村 - Image 2
索菲特斐济水疗度假村 - Image 3
索菲特斐济水疗度假村 - Image 4
Beachfront, 0 丹娜拉岛, 斐济

描述

酒店其他优惠

  • Newly Renovated 5-star Resort

  • 仅限成人使用的专属 Waitui 海滩俱乐部

  • Niu 儿童海滩俱乐部和青少年专区俱乐部

  • 索菲特水疗和沙龙日间水疗中心

  • 南太平洋最大的泳池之一

我们的客房

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酒店位置

索菲特斐济水疗度假村

Beachfront
0 丹娜拉岛
斐济

GPS:-17.76905, 177.373613

电话
传真 +679 675 7777

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  4,367 评论

TripAdvisor 评级  4.5/5  6,095 评论

卓越奖 2024

Bula Lounge- a very warm welcome

Tripadvisor 评级 5.0/5

Lieseljtripad 经 TripAdvisor 认证的评论

We have just arrived and had a wonderful warm welcome from Asena, Luke and Waisea at the airport. It was the best start to a holiday I’ve ever had with drinks on arrival, smooth check in and quick trip to the resort. I wish all holidays started with a greeting like that! Thank you Bula Lounge team.

Overpriced with lots of room for improvement

Tripadvisor 评级 3.0/5

264fionam 经 TripAdvisor 认证的评论

I stayed here with my 2 kids (aged 6 & 8) last week. We had a wonderful week, below is a detailed review. On check in I was ushered over to a separate Accor member check in lounge, which was a nice touch. Though, every other time I went to reception about something, both staff members had other people with them and I waited 15 mins or more. I went to reception with my enquiry (requesting a copy of my bill to review), and was told that the main reception staff couldn’t help me and I had to wait in the member lounge. Same thing happened when I wanted to pay my bill ahead of an early check out. I waited for a long time and eventually insisted that someone at the main reception desk must be able to help me - and it turns out they could. However, they couldn’t apply my Accor points to the bill, which I wanted to do. Another very big frustration was that when I checked in the staff member did not mention the Fiji Airways counter in the hotel. I had walked past it, and wondered what its purpose was, and concluded it must be there in case you wanted to change your flight. I found out at the airport flying home, that actually you could check in for your flight home there in the hotel, and leave your bags with them. I’m a single mum and we were on the 9am flight home; and waited 40 mins in a queue to drop our bags and get our boarding pass with 2 tired and hungry kids. I was absolutely livid to then discover I could have avoided this, if only the Sofitel had explained this service to me when I checked in. Below are the other pros and cons from our 5 night stay - unfortunately more cons than pros. Pros: * Pillow shop - you could go in and try out different pillows and swap to one of your preference - no charge as long as you return them before you check out * Welcome gifts - sunnies, beer coolers, footy balls for the kids * Turn down service - tea, cookies * ATM in hotel * Breakfast buffet was amazing - really good coffee, and a champagne station * Kids club was amazing - all the staff were wonderful and the activities offered were fantastic (although see a con re this) Cons: * In the standard room the layout is very strange - the bathroom is part of the bedroom - there’s no separation to the bathroom. Well there’s a sliding door (that hides no sounds), but to come out of the toilet and wash your hands - you are basically in your bedroom * AC sounds like a freight train, even on low - I mentioned something after the first night and they sent a maintenance person to inspect it, and it made no difference * Only 25% off at the restaurant - it’s usually 50% off for members, but for this particular hotel it was less. Overall the prices in all restaurants were insanely high, and the food was underwhelming * No ice machine * The service was very disappointing in all the bars and restaurants. I understand the concept of “Fiji time” - but this was my 5th trip to Fiji, and it was the worst service. Many times I sat waiting for a waiter / waitress for 10 - 15 mins. I went up to the bar to place my own order several times and was told to sit down and wait for a server to come to me * I had 2 drinks at the adults only pool when the kids were in kids club once. I had waited about 15 -20 minutes for someone to take my order, but still tipped 10% of the bill. The waiter had the hide to look at the amount and snicker, as if it was a lousy tip. I never went back to the adults only pool for that reason. * Most of the kids club activities attract an additional cost which is not clearly communicated ahead of the activity. We stayed at the Radisson last year and my kids did the pottery lesson and made a bowl which was $20 each. At the Sofitel it was $40 each!!!

Bula Lounge

Tripadvisor 评级 5.0/5

Relax238234 经 TripAdvisor 认证的评论

What a treat to arrive at the airport and be greeted by LUKE, ASENA & WAISEA and the team - everything was organised, personalised and taken care of…. A fabulous experience and highly recommend as part of the whole Sofitel Fiji Resort & Spa….. Thank you so much!

Fiji Sofitel

Tripadvisor 评级 5.0/5

Fearless18977049015 家庭住宿 - 经 TripAdvisor 认证的评论

This was by far the nicest place to stay on the main island of Fiji. Top notch customer service, food, accommodations, amenities, everything was 100%. They also have gluten free options. They were flexible on check in & check out. All restaurant options were very good.

Bonjour Bula Fearless18977049015, Thank you for choosing Sofitel Fiji Resort & Spa for your recent travels. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by our ambassadors. We thank you for your support and hope you travelled home safely. Vinaka, Sofitel Team

Adults Only Bliss

Tripadvisor 评级 5.0/5

Chchfamily2014 Couples - 经 TripAdvisor 认证的评论

Stayed for 3 days/2 nights in the adults only wing with access to the Waitui Beach Club. Perfect location to relax for a couple of days and do nothing. Room was very well appointed and looked out over the Beach Club/pool/ocean. Enjoyed having a choice of loungers/day beds to relax on. The complimentary food and beverages are a nice touch. Was able to check in at 10am right at the beach club upon arrival at the hotel. Room was not ready but had full use of the club/facilities immediately which was great. Staff were very friendly and attentive.

Bonjour Bula Chchfamily2014, Thank you for taking time to reflect on your recent stay in the Waitui Beach Club. We are delighted to hear that you enjoyed your stay and our club offering. We thank you for your support and hope to see you back on our shores in the near future. Vinaka, Sofitel Team

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其他网络用户评价我们的酒店

  • 1,000 评论 9.2/10 位置
  • 1,677 评论 8/10 房间
  • 3,372 评论 9.3/10 服务
  • 91 评论 2.2/10 上网
  • 1,079 评论 9/10 设施
  • 656 评论 9.1/10 氛围
  • 655 评论 8.4/10 清洁度
  • 583 评论 5.8/10 舒适度

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