Mercure La Baule Majestic Hotel bintang 4

We found that this hotel has everything to make a stay at La Baule a delight. It's literally across the street from the wonderful beach with fabulous sea views in a number of rooms like the one we had. It's beautifully designed and perfectly kept up. The entire staff is efficient and friendly. The dining room offers excellent meals, including a generous hot and cold buffet with international and local specialties. We had two oustanding dinners. The chef seems to be specialist in sauces as we found in both veal dishes we enjoyed. The serving staff we had in the morning and evening could not have been more efficient and attentive to our enjoyment. We also find there is real value for money here as the hotel was a big reason why our stay was so memorable.

The hotel is conveniently located near the beach. The rooms are smaller. The breakfast is great. The hotel manager is very attentive to guests and he is available in the lobby. He does not speak English. When departing, we asked the lady at the reception to send a couple of postcards to our family. They never arrived. She did not even bother to thank us for the stay or wish us a good trip back. We believe she never sent them, as all other postcards we sent ourselves arrived fine. A bit of a bitter finale to an otherwise nice stay.

1. The twin bedded rooms are 2ft 6 ins beds (75 cms) wide. Too small. 3ft or 90 cm should be the minimum. Hilton single beds are 120 cm (small double size). Previouslybstayed in suites whete beds are 90 cm. 2. Breakfast offerings have been reduced. No Pain aux Raisins for example or maybe staff did not refresh the buffet. 3. We were asked twice by 2 different staff members for our room number, but neither staff member cleared the dirty dishes from the vacant table by us. One of the staff drifted aimlessly around the room. She needs training. 4. Man in suit wished us a ‘Bonjour’ halfway through our breakfast & yet he did not notice the adjacent table had not been cleared. Presumed he was the Manager? 5. Reception on arrival good & on checkout. 5. Received an email before arrival to advise no parking would be available! Rather unwelcoming. After arrival we realised a small conference was staying. Doubtless they were offered parking. Never had this problem before.

Excellent hotel. Great location on the seafront. Very helpful and friendly staff. Good rooms and breakfast. Limited parking. Book in advance though off season it's easy to get parking in the surrounding streets.

At e280 a night this place isn't cheap but except for its location it is. Very. Breakfast was chaotic as the maitre d appeared surprised when people turned up and despite their being plenty of tables we ended up queueing.She was somewhat rude. Very parsimonious with bread etc. Had a better breakfast in a 2 star a day earlier. Same slightly panicky approach at dinner although Kevin and Lea the servers were excellent. Shower was completely inaccessible for me. Although I am a big guy I have never before been unable to get in a shower. Caused by the door being fitted the wrong way. Towels too tiny and too few.What four star hotel gives you no shower cap and no shower products. No milk for the coffee and only enough coffee for one cup each.A disappointing end to our hols. Find somewhere else.