Catatan tamu Avis (Peringkat ALL) 4.6/5 2.253 ulasan
Mercure La Baule Majestic Hotel
02 Avenue de la Noue
44500 LA BAULE
Akses: 3 km / 1.86 mi
Check-in dari - Check out sampai
Aurélien Banchereau, member of the Club des Chefs Mercure, offers high-quality, traditional and regional cuisine with a menu of the day and à la carte menu. Our restaurant offers beautiful views of the beach and bay of La Baule.
Choose from two categories of room: Standard with sea or park view and Privilege offering a stunning view over the beach at La Baule. Suites and connecting rooms are also available. All of our rooms are equipped with a secure high-speed Internet connection and have been renovated in the art deco style in keeping with the hotel's character.
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The best bet for a quality stay in La Baule
Catatan Tripadvisor 5.0/5
Seth G Ulasan TripAdvisor tersertifikasi
We found that this hotel has everything to make a stay at La Baule a delight. It's literally across the street from the wonderful beach with fabulous sea views in a number of rooms like the one we had. It's beautifully designed and perfectly kept up. The entire staff is efficient and friendly. The dining room offers excellent meals, including a generous hot and cold buffet with international and local specialties. We had two oustanding dinners. The chef seems to be specialist in sauces as we found in both veal dishes we enjoyed. The serving staff we had in the morning and evening could not have been more efficient and attentive to our enjoyment. We also find there is real value for money here as the hotel was a big reason why our stay was so memorable.
Dear clients, I Would like to thank you for your message. The team has largely contribute to your satisfaction., I will share them your comment, they deserved it. * We are looking forward to see you again in our establishment Le Mercure La Baule Majestic. Benoit AUDOUIN, General Manager
Great location, good breakfast, average receptionist.
Catatan Tripadvisor 4.0/5
Vladimir H Keluarga - Ulasan TripAdvisor tersertifikasi
The hotel is conveniently located near the beach. The rooms are smaller. The breakfast is great. The hotel manager is very attentive to guests and he is available in the lobby. He does not speak English. When departing, we asked the lady at the reception to send a couple of postcards to our family. They never arrived. She did not even bother to thank us for the stay or wish us a good trip back. We believe she never sent them, as all other postcards we sent ourselves arrived fine. A bit of a bitter finale to an otherwise nice stay.
Dear Guest, We would like to thank you for the review you made right after your stay In our hotel. Your objectivity whether negative and positive is very instructive and it allow us to keep working on areas of improvement, with our team, who, every day, trying to provide the best service possible. I admit my weaknesses in English. We are truly sorry about the postcard, and I assure you that they are posted. We hope to see you again in the Mercure La Baule Majestic. Kind Regards Benoit AUDOUIN, manager.
Catatan Tripadvisor 3.0/5
lechem304 Couples - Ulasan TripAdvisor tersertifikasi
1. The twin bedded rooms are 2ft 6 ins beds (75 cms) wide. Too small. 3ft or 90 cm should be the minimum. Hilton single beds are 120 cm (small double size). Previouslybstayed in suites whete beds are 90 cm. 2. Breakfast offerings have been reduced. No Pain aux Raisins for example or maybe staff did not refresh the buffet. 3. We were asked twice by 2 different staff members for our room number, but neither staff member cleared the dirty dishes from the vacant table by us. One of the staff drifted aimlessly around the room. She needs training. 4. Man in suit wished us a ‘Bonjour’ halfway through our breakfast & yet he did not notice the adjacent table had not been cleared. Presumed he was the Manager? 5. Reception on arrival good & on checkout. 5. Received an email before arrival to advise no parking would be available! Rather unwelcoming. After arrival we realised a small conference was staying. Doubtless they were offered parking. Never had this problem before.
Dear guests, First of all, thank you for your comment, allowing us to improve. Our twin beds are indeed not very large (80cm), except on our rooms called Junior Suite (90cm). It is unfortunately our weak point. Our team was recently renewed, we are fully aware that we have to work faster on the training. Up to this day, we focus on welcoming our client which is primordial and I am very happy to note that you saw it, with the reception and the breakfast team. Once again, thank you for your constructive comments. We would be happy to welcome you again at the Mercure La Baule Majestic. Benoit Audouin, General Manager
Mercure La Baule
Catatan Tripadvisor 5.0/5
davidfoster0408 Solo travel - Ulasan TripAdvisor tersertifikasi
Excellent hotel. Great location on the seafront. Very helpful and friendly staff. Good rooms and breakfast. Limited parking. Book in advance though off season it's easy to get parking in the surrounding streets.
Catatan Tripadvisor 1.0/5
P4368ANchrisw Couples - Ulasan TripAdvisor tersertifikasi
At e280 a night this place isn't cheap but except for its location it is. Very. Breakfast was chaotic as the maitre d appeared surprised when people turned up and despite their being plenty of tables we ended up queueing.She was somewhat rude. Very parsimonious with bread etc. Had a better breakfast in a 2 star a day earlier. Same slightly panicky approach at dinner although Kevin and Lea the servers were excellent. Shower was completely inaccessible for me. Although I am a big guy I have never before been unable to get in a shower. Caused by the door being fitted the wrong way. Towels too tiny and too few.What four star hotel gives you no shower cap and no shower products. No milk for the coffee and only enough coffee for one cup each.A disappointing end to our hols. Find somewhere else.
Dear Guest, Thank you for your comment, even if it must be admitted that it is not to our advantage. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. Since I prefer human contact, I regret not having exchanged with you during your stay. We understand your disappointment about the size of the rooms. The configuration of our 1930 hotel does not make it the strong point of our establishment. Regarding your breakfast, we had some organizational concerns that morning, and we apologize. Looking forward to welcoming you again and showing you better service, Sincerely,
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price