ibis Rio de Janeiro Santos Dumont 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 3 912

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ibis Rio de Janeiro Santos Dumont - Image 1
ibis Rio de Janeiro Santos Dumont - Image 2
ibis Rio de Janeiro Santos Dumont - Image 3
ibis Rio de Janeiro Santos Dumont - Image 4
AV MARECHAL CAMARA 280, CENTRO, 20020 080 РИО-ДЕ-ЖАНЕЙРО, Бразилия

Описание

Особенности отеля

  • ibis Рио-де-Жанейро Сантос-Дюмон находится в 6 минутах ходьбы от аэропорта Сантос-Дюмон

  • Путь до автобусной станции Novo Rio занимает 25 минут

  • В 15 минутах езды от вертолетной площадки BPC

  • In the city center of Rio de Janeiro

  • Hotel close to several Consulates, such as the American, German, French, Portuguese, Italian

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Расположение отеля

ibis Rio de Janeiro Santos Dumont

AV MARECHAL CAMARA 280, CENTRO
20020 080 РИО-ДЕ-ЖАНЕЙРО
Бразилия

GPS:-22.90826, -43.16942

Телефон
Факс +55 21 3506-4501

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

IBIS KITCHEN

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Отзывы наших гостей

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.7/5  Отзывов: 3 912

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 676

Сертификат качества 2024

Very good service from the staff, but the hotel seems to have reached a point where it needs refurbishment

Примечание: Tripadvisor 3.0/5

Cookiemonster203 Реальные отзывы TripAdvisor

The hotel seems a bit tired and at a point where it needs refurbishment. For example, the lifts appear to not be fully working - the doors on one of the lifts did not open on some floors, or only partially opened, and then had to be manually pulled apart. In terms of the area - it is within walking distance of Santos Dumont Airport. It is within walking distance of public transport - the metro and VLT at Cinelandia area 10 minute walk away. It is not the most pleasant area at night, with numerous homeless people loitering - However, in fairness to the hotel, this is not their fault and there is 24 hour security in the hotel. The air conditioning was running in my room on arrival and the curtains had been kept closed to keep the heat out, which is appreciated. Staff at the hotel speak basic English. An issue with the in room safe was resolved through the use of google translate, but even with the language barrier, reception had maintenance in my room in under 10 minutes, which is very good service. There is a good selection for breakfast. There is good, fast wifi. However, it was apparent that my room had been well used and the fridge, for example, would have benefited from a deep clean. The hotel was ok for a short stay, but I would consider other hotels if in Rio de Janeiro again.

Dear guest, Thank you for sharing your detailed experience of your stay at our hotel. It's great to hear that the staff provided good service and that you found many positives during your stay. Your comments about the need for refurbishment and maintenance are important to us, and I would like to inform you that we have already started work on the building, modernising the flats and corridors. We hope to have the opportunity to welcome you again in the future and guarantee a more satisfactory experience. Thank you again for your constructive comments.

Grim

Примечание: Tripadvisor 1.0/5

andytass Деловые путешественники - Реальные отзывы TripAdvisor

Smelly room, impossible to open windows, aircon sounds like a 20 year old Lada, bar and restaurant closed by 10pm, avoid at all costs, amongst the worst hotels it has even been my displeasure to endure. Bedsheets dirty, looks like beds were made up by a really disgruntled employee

Hello, Andytass, We appreciate your review. Your feedback is very important so that we can always seek to improve the provision of our services and thus offer memorable experiences to our customers! We are very sorry that we did not provide you with the best experience during your stay. Beatriz Pereira.

Carnival crowds

Примечание: Tripadvisor 3.0/5

IreneEng Couples - Реальные отзывы TripAdvisor

T his is a 2-star hotel. It looks nicer online and in photos. We booked this in early January and by then, not many hotels were available, due to the carnival, which runs Feb 9th to 14th. It's in 'central' but the surrounding area is desolated, except every morning, the dressed up or down carnival crowds gathers by the hotel. The room is small but functional. The bed and pillow are ok. Shower water pressure is pretty strong, which is good. Same dirty plates are often left in the hall way for extended time. It provides a mini refrigerator and a safe. - condensation fm the air conditioner drips, and they never provide an extra towel to absorb it - slow elevators - room isn't cleaned every day - no biggie The bar in the lobby is ok. I didn't visit restaurant on the first floor. We used Uber or taxi to get around.

IreneEng, We appreciate your review. Your feedback is very important so that we can always seek to improve the provision of our services and thus offer memorable experiences to our customers! Kind regards, Beatriz Pereira.

No. 1 clean hotel

Примечание: Tripadvisor 4.0/5

Luis M Реальные отзывы TripAdvisor

Ibis Santos Dumont is really great convenice option. Very clean. The staff very helpful as always. The room cleaners very proffesional. I would like to than Miss Alexandra to keep my room always clean. Was very nice to always arrive and experince the room very clean

Hello Luis, Thank you for taking the time to evaluate us. We are happy to know that you had a good experience at our hotel. We hope to welcome you again. Yours sincerely, Larissa Fernandes.

The *only* way to drink water is to go down to the bar and buy it

Примечание: Tripadvisor 1.0/5

Inácio B Семьи - Реальные отзывы TripAdvisor

This is the first time I see a hotel that doesn’t provide means to drink water in their rooms. There is no water or drinking cups in the rooms. You can only get water by going down to the bar and buying it, because they also don’t provide room service. If they can be *that* insensitive to something that elementary, you can fill the blanks for the rest.

Dear Guest, We sincerely appreciate you sharing your experience with us. We deeply regret that your stay did not meet your expectations. We highly value your feedback as it helps us improve. We hope to have the opportunity to welcome you back to provide a truly satisfying experience. Ibis Santos Dumont Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 248 Отзывов 8.7/10 Расположение
  • 2 171 Отзывов 4.4/10 Номер
  • 1 892 Отзывов 6.1/10 Сервис
  • 182 Отзывов 3.1/10 Интернет
  • 1 183 Отзывов 3.3/10 Чистота
  • 1 114 Отзывов 1.6/10 Удобства
  • 946 Отзывов 5.4/10 Завтрак
  • 632 Отзывов 3.7/10 Соотношение цены и качества

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