Grosvenor Hotel Adelaide bintang 3

Catatan tamu Avis (Peringkat ALL) 3.9/5 3.617 ulasan

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Deskripsi

Keistimewaan hotel

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

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Lokasi hotel

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

Sarapan

Foto non-kontrak

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

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Peringkat ALL  3.9/5  3.617 ulasan

Peringkat TripAdvisor  3.0/5  3.077 ulasan

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Catatan Tripadvisor 2.0/5

Illana H Ulasan TripAdvisor tersertifikasi

Best thing? It is nearly opposite the convention centre - so very easy access. Good hot water for shower. Sadly they have a lot to do. It was hot in Adelaide - walked into the room and it was hoit and stuffy. My alarm bells went off when I saw a pedestal fan near the bed. I looked - the only 'air con was a switch on the wall to go from low to high fan. I flicked to high. No difference. I thought no problems - I will open window. The curatins hid windows that were sealed shut and had frosting over them, Peering through the edge of the frosting it was some little enclave with lots of pigeons that woke me up each day (others were complaining about this too). They were fully booked so could not change rooms, and their comment was we can send yo ua fan - I said I had one. I put some water in the bar fridge to cool to make my shake the next morning. It froze solid. (Maybe I should have left the door open to cool the room.) Access to the bathroom was through a narrow door and up a step. After a knee replacement this was a little alarming. My side of the bed was comfortable. When I sat on the side near the fridge the mattress was very soft and floppy. The desk was good so I could work, but no arm chair or anythign other than the bed and desk.

Thank you for sharing your feedback. We're pleased to hear you appreciated the hotel's location and the hot water in the shower. We apologize for the issues you encountered with the room's air conditioning, window, and overall comfort. Your comments are valuable, and we will certainly take them into consideration as we work on improving our facilities and ensuring a more comfortable experience for all guests. We hope to have the opportunity to welcome you again in the future. Sam - Senior Night Auditor

Good

Catatan Tripadvisor 3.0/5

angie b Ulasan TripAdvisor tersertifikasi

Good nice surrundings location good for going to places price is good can catch transport tram bus or train walking toplaces is easy.........shopping food markets are close by plus entertainments parks and more markets and festival theatres

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our prime location, which offers easy access to transport options, shopping, dining, and local attractions. We're also glad that the surrounding areas and entertainment options made your stay even more enjoyable. We appreciate your kind words and hope to welcome you back soon for another great experience. Sam - Senior Night Auditor

Old and Tired

Catatan Tripadvisor 3.0/5

Kim D Bisnis - Ulasan TripAdvisor tersertifikasi

Don't be fooled by the fact this is an Accor Hotel, it is very old and tired. Dark, narrow hallways with stained carpet and very small cell like rooms. Had to pay extra to upgrade as first room had painted over window to hide the block wall next door. The staff were hit and miss, my husband encountered a very rude European gentleman who wasn't happy about storing our bags and let forth when we weren't sure what names the company had booked our rooms in. Other staff were quite pleasant. The hotel is also situated in the seedier end of town, certainly wouldn't recommend it and won't be staying again.

Thank you for sharing your experience with us. We're disappointed to hear that your stay did not meet expectations. We sincerely apologize for the inconvenience you faced with the room and the issues with the staff. Your feedback is valuable and will be addressed with our team to ensure better service moving forward. We regret that our location did not meet your preferences, but we appreciate you highlighting the positive interactions with some of our team members. We hope you'll consider giving us another opportunity in the future to provide a better experience. Sam - Senior Night Auditor

Great Place to stay

Catatan Tripadvisor 5.0/5

pauldN378CM Bisnis - Ulasan TripAdvisor tersertifikasi

First time stay a this hotel. Very old and nostalgic. Rooms clean and bed comfortable. Was upgraded to suite and appreciated it . Thank you. Also great pub next door for a good steak. Thank you for your hospitality.

Great hotel with a fantastic location.

Catatan Tripadvisor 5.0/5

Gringoesai Ulasan TripAdvisor tersertifikasi

Property is excellent for the price point. Didn't have an issue with the carpet or smells as other reviewers said. Bathroom was excellent. Beds are on wheels so if that is problem take that into consideration. Didn't look at them to see if they locked. Staff friendly. Location excellent. For the $140 I paid for the night I have paid in NY and seen blood soaked floors so I think people need to tether their expectations that a 3* hotel is not a 5* hotel just because it is in the city. Locations make up star ratings. Wouldn't hesitate to recommend or stay again.

Dear Gringoesai, Thank you for your thoughtful review and perfect rating of 100/100. We are delighted that you enjoyed your stay and found the hotel to offer excellent value. It’s great to hear that the location and bathroom met your expectations and that our team provided friendly service throughout your visit. We appreciate your balanced perspective regarding expectations for a 3-star property, and we are grateful for your recommendation. It would be a pleasure to welcome you again on your next visit to Adelaide. Kind regards, Ishwar Front Office Night Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.049 ulasan 9.2/10 Lokasi
  • 3.082 ulasan 5.5/10 Kamar
  • 2.157 ulasan 9.1/10 Pelayanan
  • 35 ulasan 6.1/10 Internet
  • 1.624 ulasan 4.9/10 Kenyamanan
  • 1.337 ulasan 4.9/10 Kebersihan
  • 1.067 ulasan 2.2/10 Fasilitas
  • 704 ulasan 3.5/10 Suasana

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