노보텔 시드니 인터내셔널 에어포트

고객 평점 (ALL 평가) 4.3/5 3,091 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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22 Levey Street, 2205 울리 크릭, 호주

호텔설명

호텔 추가 정보

  • ALLSAFE certification

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • Parking available, as well as a Sydney Airport Shuttle Bus (paid service)

  • 24 hour reception and Room Service

숙박

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호텔 위치

노보텔 시드니 인터내셔널 에어포트

22 Levey Street
2205 울리 크릭
호주

GPS:-33.934074, 151.156647

전화
팩스 +61 2 9518 2002

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  3,091 리뷰

TripAdvisor 평가  4.0/5  2,449 리뷰

Not an enjoyable experiance.

트립어드바이저 평점 2.0/5

Belinda L TripAdvisor 인증 리뷰

We stayed at the Novotel Sydney Airport in October 2024 as we had an early morning flight the next day. Being an Accor Silver Member I was very disappointed with this hotel and it does not live up to the Novotel standard. Based on my experiance I would have expected it to be more of a Mercure or Mantra rating. When we checked-in we payed via Accor gift card and they were not redeemed correctly. They took the full value of the gift card when there should have been money leftover. This did cause issues when we tried to use the gift card in Fiji 2 days later. I did contact the hotel via email and it was eventually fixed however I did have to follow-up to get an outcome. The room itself looked nice when entering however the bed was extremely hard and you could feel the springs, we needed additional towels and an extra pillow however after attempting to call reception off and on for 20 min I gave up as there was no answer. We did use the food & beverage facilities while at the property. We enjoyed a drink in the bar area and the lady serving was fast and attentive. We then went to the restaurant for dinner. We waited at the entry to be seated for 3-5 min and no one approached us. This was not good as we were traveling with my 80+ year old Grandmother who uses a walker and isn’t able to stand for long periods of time. We then found a seat ourselves and got a menu from the desk and you enter. Eventually someone realised we had sat down and they approached to greet us and order drinks. They asked if we wanted water and we said yes. 15 min later no water and I had to try and get someone’s attention which was very hard. We ordered the share platters. Myself and my husband had the rib-eye which was dry and chewy even though it was ordered medium. We were surprised that ontop of the rib-eye there was onion rings as it was not mentioned on the menu. If we had known that it included onion rings we wouldn’t have ordered as many sides. My Mother & Grandmother had the lamb and it was beautiful. Overall our stay was not a good experience I would not stay at this hotel again.

Thank you for providing this valued feedback to us. I have personally spoken to our team re the importance to acknowledge our valued members but to also ensure that we process our gift cards correctly and I apologize for the inconvenience that this has caused you. We are working on many a project at present to continue to update our product, beds being one of them. With relation to service it is without hesitation that this the heart of our business and we work daily with our teams to provide this and I have raised your feedback to the team on its importance and what we are here for. We do hope that you will return to stay with us and if we can be of further assistance, please contact us at the hotel and we are more than happy to assist. Kind Regards Tim Nott General Manager

Cancelled flight overnight stay

트립어드바이저 평점 5.0/5

Steve M TripAdvisor 인증 리뷰

Our Qatar Flight was cancelled and as a business class traveler we were put up for the night at this hotel. We were given a food allowance, which seemed sufficient. the hotel was very clean. our room was clean and tidy. We had to wait about an hour for checkin while the hotel verified that Qatar was placing us there. The reception desk was courteous and helpful. There are 2 restaurants at the hotel. we ate at the sit down dining option, food was very good. Very good Americano Coffee.

Ok for an overnight stay but eat elsewhere

트립어드바이저 평점 3.0/5

jody262016 Couples - TripAdvisor 인증 리뷰

Check in was slow, to be honest room was ok, bit dated but comfortable. The let down of the hotel is the Marke kitchen and bar restaurant- waited almost 2 hours for our meals then 1 was cold, Staff had forgotten to put the order in which was quite evident when several tables around us that arrived much later than us received meals and were finished eating before ours came out, we enquired several times before the staff came and asked what did you order… the better option would be to go to the rowing club for dinner which is only a short walk.

Give this a very wide birth

트립어드바이저 평점 1.0/5

Craig M TripAdvisor 인증 리뷰

What a poor example of a hotel, just a bad experience all round, AC didn’t work, room let us in then later wouldn’t 3 times at early hours of the morning, just what you need, tv didn't function.food was very disappointing, but I guess the bit that gets me most is nobody really gives a hoot.

Dear Craig, Thank you for sharing your feedback. We sincerely apologize that your stay fell short of expectations. The issues you faced with the air conditioning, room access, and television, as well as the disappointment in the dining experience, are certainly not reflective of the experience we strive to offer. Please be assured that your comments will be addressed to help improve our services moving forward. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Tim Nott General Manager

A budget hotel but special staff

트립어드바이저 평점 2.0/5

Gurdeep G 가족 - TripAdvisor 인증 리뷰

Having stayed at Shangi La in Singapore and Fullerton and Langham Sydney and Melbourne during the last two weeks, we booked Novotel for a one night stay before our flight back to the UK (Our very first time in this range hotel). Although we were not expecting the same standard as the previous hotels, equally we were not expecting we we found. The room was absolutely filthy. So no prizes for guessing that a complaint was warranted. At the reception was a lovely young lady (Tiffany) and she was very attentitive and noted our points. By the time we returned from our walk, she had already inspected the room and we were upgraded to an executive room on the 9th Floor. Needless to say that it is people like Tiffany that stand out from the crowd and actually make things happen. Thank you Tiffany. Please can I ask management to pass on our appreciation to Tiffany.

Dear Gurdeep Thank you for sharing your feedback and for choosing to stay with us before your flight back to the UK. We apologize for the initial condition of your room, but we’re delighted to hear that Tiffany was able to assist and make a positive impact on your stay. It’s wonderful to know she stood out and ensured your experience was improved with the room upgrade. We will certainly pass on your kind words to Tiffany, as we know how much she will appreciate your recognition. We hope to welcome you back should your travels bring you to Sydney again. Warm regards, Tim Nott General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,412 리뷰 9.2/10 위치
  • 2,018 리뷰 6.3/10 객실
  • 1,963 리뷰 8.6/10 서비스
  • 17 리뷰 9.1/10 인터넷 가격
  • 813 리뷰 6.4/10 레스토랑
  • 709 리뷰 5.9/10 청결도
  • 419 리뷰 5.5/10 가격 대비 가치
  • 372 리뷰 8.1/10 조식

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울리 크릭 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.