이비스 시드니 에어포트 3.5성

고객 평점 (ALL 평가) 3.8/5 2,298 리뷰

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이비스 시드니 에어포트 - Image 3
이비스 시드니 에어포트 - Image 4
205 O'Riordan Street, 2020 마스콧트, 호주

호텔설명

호텔 추가 정보

  • 매일 아침, 점심, 저녁 식사를 제공하는 이비스 키친

  • 마스코트 기차역까지 도보로 단 2정거장, 시드니 도심까지 단 2정거장 거리입니다.

  • 시드니 국내선 공항 터미널에서 1km 거리

  • 반려동물 동반이 가능한 객실을 갖춘 온 가족을 위한 호텔

  • 전용 이비스 "Sweet Bed" 구비

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호텔 위치

이비스 시드니 에어포트

205 O'Riordan Street
2020 마스콧트
호주

GPS:-33.927867, 151.187217

전화
팩스 +61 2 8339 8585

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  2,298 리뷰

TripAdvisor 평가  3.5/5  2,269 리뷰

Not too good!

트립어드바이저 평점 2.0/5

Joyce49 TripAdvisor 인증 리뷰

I would not recommend this hotel for anyone who is Coeliac as my husband is.. We stayed at this hotel for 2 nights before flying to Port Douglas. We arrived late and were given a room on the ground floor which was good as I have difficulty with stairs. The room was clean but had no tea bags or spoons. There was a little fridge with 2 cartons of milk in! There was quite a large step into the bathroom which was unusual. I chose this hotel because it did have some good reviews on for Gluten Free. They dont seem to be on trip advisor now? We paid for full breakfast in the bar ($32 each) and as the chef was standing there my husband asked him if he could cook him a breakfast of bacon and egg. He said there was no need as it was all gluten free except the sausage. He asked if they had GF cereal and also could they do him some toast and was told no to both! He went and got some breakfast of scrambled eggs (no fried) bacon and beans, while I was eating my cereal. When I went for my cooked breakfast I saw the bacon was laid on slices of bread. I saw this as a man picked one of the slices from under the bacon as it was soaked in fat. My husband who was the Coeliac had not noticed the bread. We had intended to eat at hotel on the night and next morning but obviously we didn't! I told the man who said he was manager the next day when we left and he refunded one breakfast. The hotel shuttle to the airport was $12 each. $5 for a bottle of water at reception when we arrived.

얼리체크인도 해주고 좋았어요

고객 평점 5.0/5

익명 1인 - 전체(All) 통지 확인

12시에 얼리체크인도 해주고 레이트체크아웃도 미리 물어봐 주시고 좋았습니다.

Dear L., Thank you for sharing your feedback. We're glad to hear that you were satisfied with the early check-in and the proactive offer for a late check-out. We strive to ensure a comfortable stay for our guests and will continue to provide convenient services. Kind Regards, Ibis Sydney Airport Team

연락이 되지 않음.

고객 평점 0.5/5

익명 가족 - 전체(All) 통지 확인

문의사항에 대해 이메일을 보내도 연락이 되지 않으며 호텔로 전화했을 때는 이메일로만 소통할 수 있다고 함. 답이 없음

Dear Suin, Thank you for sharing your feedback. We regret any inconvenience caused by the difficulty in reaching us. We will review our internal processes to ensure that email inquiries are not missed. We are committed to improving communication and providing a better experience moving forward. Sincerely, Ibis Sydney Airport Team

Wouldn't come back in a million years

트립어드바이저 평점 1.0/5

Jean M TripAdvisor 인증 리뷰

Starting 7th November we spent three nights at Ibis Styles in O’Riordon Street, Mascot out near Sydney airport. We were on our way to Tasmania after our short Sydney stay. Upon arrival at the hotel we were greeted by a very unfriendly receptionist who had a “couldn’t-care-less” attitude. We expected the room to be small but this was taking “small” to a whole new level. We found the air conditioner to be very noisy and all night long we could hear water running/dripping somewhere. Possibly it was in behind the air-con system somewhere. Needless to say, we didn’t sleep well. In the hotel’s favour we had comfortable beds and nice clean linen. However, we did find the larger bed was constantly moving. We just had to brush past it and it moved. Between the end of the bed and the wall was where we had to position our suitcases. There was nowhere else in the room to put them. We had no more than 6 inches of room to walk past the bed. It was precarious to walk past the bed to the door or to the bathroom. At the end of our miserable stay we were checked out by the same disinterested receptionist. Sadly, we had booked and pre-paid a room at this same hotel for one night before we flew back home. We felt that seeing as we would be in a different room we would enjoy this second stay more than the last. How wrong could we be. At check in on Sunday 17th November I explained how disappointed we had been with our room on our first visit. I asked if we could receive a complimentary upgrade because of this. The receptionist said it was not possible as the hotel was fully booked. When we got to our room, we found it was a carbon copy of the room we had before. It was evening and both of us were exhausted. Desperate for a cup of tea we discovered we didn’t have a kettle. We tried for ages to ring reception to ask them to organize one. No-one answered the phone. We tried to ring them via their restaurant line – no luck, no-one answered. In the end my husband trundled downstairs to reception and requested one in person. I might also add that we didn’t have a teaspoon – but we did have a fork – not very helpful when making a cup of tea. There were two mis-matched mugs, one of which had a chip taken out of it. So, we made a cup of tea. Before we had the first mouthful, the power went out. We were in total darkness. A quick look through the door and we saw everyone else’s power was still on. So, of course, we attempted to ring reception to report the issue. And, or course, the phone just rang and rang. We were starting to wonder if our room phone was faulty. I googled the hotel’s main phone number and rang from my mobile phone. Of course, there was no answer. The room was getting hotter and more stuffy. Husband decided to go downstairs to get some help. Reception told him there were no other rooms to move us to. We would just have to deal with it until his colleague began his shift in two hours time (midnight). So, I decided I was going down there and I wasn’t going to take no for an answer. What followed was akin to an episode of Fawlty Towers. The person who organized the kettle for hubby was back at reception. Poor fellow had an incredible lack of English. He just could not grasp what I meant when I said we had no power in our room. He flapped around (imagine Manuel from Fawlty Towers) desperately trying to assist when he didn’t know what the problem was. He thought I needed another kettle. Then he scuttled off towards the kitchen and I could see him filling up some mugs with hot water. By then I was starting to shout that we needed power, not another kettle or mugs of hot water. Finally, the penny dropped. He told me to go back to our bathroom, find a grey button and press it! Frankly I had my doubts but he was indeed correct. It immediately re-set the power. Why were we not told this by the other receptionist who insisted that we had to wait till midnight for another staff member to appear. The last couple of times hubby and I went down to reception it was extremely quiet so I don’t know why the phones were permanently unanswered. Lastly, the carpet in our room was filthy. It was stained everywhere and significant splotches of paint were up one corner of the carpet. There were biscuit crumbs on the floor too. It really was unhygienic. We were originally intending to have the hotel buffet breakfast on our last morning there but under the circumstances we decided we didn’t want to spend one more cent at this establishment. We ate our breakfast at the airport. So, not even in a million years would we stay at this place again. Bad management maybe? Strange that the Ibis in Hobart was so different. There was more room in the bedroom there and the staff were amazing and friendly. How can two hotels under the Ibis banner be so different?

고객 평점 5.0/5

익명 1인 - 전체(All) 통지 확인

매우 친절하고, 여행의 마무리를 편하게 할 수 있었다

Dear Yumee, Thank you for your feedback. We're pleased to hear that our staff made your stay comfortable and helped you wrap up your travels easily. We hope to have the pleasure of hosting you again in the future. Sincerely, Ibis Sydney Airport Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,873 리뷰 9.2/10 위치
  • 2,536 리뷰 5.2/10 객실
  • 2,132 리뷰 7.2/10 서비스
  • 70 리뷰 3.5/10 인터넷 가격
  • 1,372 리뷰 3.5/10 청결도
  • 1,267 리뷰 4.4/10 안락함
  • 713 리뷰 6.2/10 가격 대비 가치
  • 577 리뷰 2.3/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.