Hotel Novotel Paris 13 Porte d'Italie 4 estrelas

Service could have been better as we had no warm water in the shower, only something between cold and warm. We did ask for intervention both mornings and were told this would be solved, but each evening we noticed under the shower that nothing had been solved. We especially disliked the lack of commitment about this matter, we got no excuses. A technical problem can happen, but please solve the problems or inform customers when it is not yet solved.

Bom hotel nas portas de Paris, hotel moderno com bons acessos ao metro de Paris e com muitos restaurantes perto ,bons acessos ao aeroporto de Orly.

This Novotel is reachable by car as well with own parking-house, direct at peripheric ring in Paris. Several restaurant near by.Breakfast was poor: bad coffee, baguette was out and I have to wait nearly 10mins, refill of differnt dishes needs to long time.My room was to warm at my arrival and there was no chance to cool it down for the night. Air-con could only heat, no chance to open the window.

Every things was good during my stay in this hotel, such as location where closed near to metro station, port de italie, the staff also were helpful and kindness, room was cleaned, but little bit noisy

Foi uma estadia rápida, decidida no último instante, conseguimos uma reserva no vosso Hotel, fomos muito bem recebidos, ficamos muito satisfeitos com o quarto e pequeno-almoço.

The hotel was nice. The room was clean. Breakfast was very good. The location is by the exterior ring road of Paris, but despite the increased traffic, there was absolutely no problem with noise. We are a family of 4 persons. The room had a double bed and a sofa that opened and became another double bed (with a very good matress). The Neighborhood is OK. Not very close to the metro station (600m-700m walk) but we felt safe walking that route at every hour.

excelente

Não sendo no centro de Paris está com fácil acesso, p. almoço bom e quartos boas dimensões.

Os funcionários são atenciosos, porém, o restaurante é desvinculado do hotel, o serviço de quarto não existe ou é mal feito. Sem segurança, apenas um funcionário aos finais de semana. Toalhas sempre faltando quando há mais de dois hóspedes na reserva. Consumo parece com o hotel da esquina, tem que ficar pagando o cafezinho a cada gole. Não volto mais no NOVOTEL PORTE D´ITALIE.... Já estive no NOVOTEL RIO DE JANEIRO, CASABLANCA, MADRID, SAO PAULO.... Mas esse está pior que os hotéis familiares que hospedei durante os 25 dias na frança;;;

The walk is a short distance to Halle Carpentier. The breakfast was quite good. If you're there for the tournament, the favorite breakfast items can go quickly. The beds were very comfortable, rooms are quite small.

Quando cheguei no segundo dia da estadia ao fim do dia o quarto não tinha sido limpo nem arrumado, disseram-me que já não tinham serviço de limpeza mas no final os funcionários do restaurante deram uma limpeza rápida. É uma situação grave e inaceitável porque segundo o funcionário da recepção não foi caso único no dia.

Simpatia dos funcionários. Quarto espaçoso e limpo. Excelente relação qualidade preço. Usamos Uber para chegar ao centro da cidade 20 euros, éramos dois adultos e duas crianças. Usamos o hotel apenas para dormir.

This was not my first experience in this hotel. Former experiences were excellent. It was just fine this time, not impressive, 2 of the 3 nights I have spent there were charged excessively, particularly for a standard room and I had a big problem with wifi connection, for which they apologise, but it did not solve the problem,

The hotel is very good if you are on business trip and the office you need to reach is in the area. As a tourist, it is a bit far from the city centre, but still quite accessible by metro. Good location for having access to a variety of shops - lots of Asian shops and restaurants on one side and a big shopping centre with supermarket included, on the other.

Room 716 , no shower screen unable to have shower,plug in sink not working,fridge not working,on arrival no coffee,tea or cups, on second day room door was left open by cleaners with lock on so anybody could enter room, last night only one bath towel,morning of departure woken at 9.00 am by cleaners asking if room needed servicing.!! Room 429 second day not serviced no clean towels. Both room keys didnt work every day. complimentary drink at bar(silver member accor group)beer,water or juice, no wine or spirits. On day of departure the receptionist said i would recieve refund of £200.00 pounds actually got 200 points worth 4 euros. After phoning the hotel the manager gave me 4000 points which i believe is still not adequate compensation.