Отель Novotel Мюнхен Мессе 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 4 652

сертифицированный отель ALLSAFE

Информационное сообщение

+ 21 Услуги

Особенности отеля

  • Отель с сертификатом ALLSAFE

  • В ресторане подаются блюда средиземноморской и мировой кухни

  • Парковка в общественном гараже

  • Бесплатное размещение для детей; есть игровые зоны и детское меню

  • В соседнем торговом центре – множество ресторанов и кафе

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Расположение отеля

Novotel Мюнхен Мессе

Willy-Brandt-Platz 1
81829 мюнхен рим
германия

Факс: (+49)89/99400100

Заезд с 15h00

Выезд до 12h00

  • U2:  U2 MESSESTADT WEST

  • На самолете

    F.J.STRAUSS AIRPORT На расстоянии 43 км / 26 миль

  • На автомобиле

    MUNCHEN RIEM На расстоянии 0 км / 0 миль

  • На поезде

    HAUPTBAHNHOF На расстоянии 7 км / 4 миль

GPS:48.133064, 11.69264

Гостиничные услуги

Заезд с - Выезд до

Обзор
  • Парковка
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

NOVO²

Мы приглашаем гостей в уютный ресторан с кондиционером Novo² Lounge, Bar & Eatery (работает ежедневно с 6:30 до 1:00). Меню включает блюда средиземноморской и международной кухни. В хорошую погоду гости смогут отдохнуть на террасе.

Наши номера

Просторные универсальные номера Новотель с современными интерьерами и всеми необходимыми удобствами идеально подходят для работы и отдыха.

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 9

  • Максимальный размер: 356 м²

  • Максимальная вместимость: 330 человек

  • Максимальная вместимость банкетного зала: 200 человек

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Отзывы наших гостей о
Novotel Мюнхен Мессе

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.5/5

Отзывов: 4 652

Рейтинг TripAdvisor 4.0/5

Отзывов: 1 082

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

Many stays here

Примечание: Tripadvisor 3.0/5

Sue C 19/10/2021 Реальные отзывы TripAdvisor

The staff is excellent. Prices range from over 500 euros a night to 65 euros depending on the night. Food not good is restaurant. Parking underground for 22 euros a night. Room very clean. Shower pressure terrible. Steps from a large mall and the Underground into Münich City

Dear Guest, Thank you very much for your evaluation and the open and honest words that came with it. We are pleased that you enjoyed your stay with us. We also regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not a part of our standard. We would be very happy if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation

IAA 2021

Примечание: Tripadvisor 4.0/5

256willw Business - 13/09/2021 Реальные отзывы TripAdvisor

Stayed for 5 nights during IAA. Good place for the Munchen messe and 5 stops away on the U bahn. Clean and nice breakfast. Love the staff attention and also that they had breakfast staff that were given the opportunity to work when life has dealt them a setback. Well done to that

Dear Guest, Thank you for your feedback. We are pleased that you felt comfortable with us and that you were able to enjoy a pleasant stay. We are happy to share your feedback with the team and look forward to your next visit to our house. Warm regards from Munich Maria Pfaff Guest Relation

Poor service and NOT COVID COMPLIANT

Примечание: Tripadvisor 1.0/5

fpe2021 23/08/2021 Реальные отзывы TripAdvisor

Huge lack of communication/knowledge so as to provide adequate assistance/service to the customers. We experienced cumulative issues. We talked about them to a manager which offered the parking... A big problem was the cleaning men who entered in the room, before the check-out time, after knocking at the door just once. He entered the room without mask (!!!) and wihtout shoes (!!!). Our children were far (unacceptable) in another room and they could have experienced the same scarrying experience.

Dear Guest, Thank you very much for the frank and honest words. We are very sorry that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not a part of our standard. We would be delighted if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation

Худший сервис Новотел

Примечание: отзывы клиентов 2.5/5

В. Семьи - 21/08/2021 Проверенные отзывы - ALL

Самый худший сервис Новотель. Заселялись втроем с ребёнком - но полотенец было два комплекта. Из стандартного набора косметики - только 1 шампунь и 1 гель-душ на троих. Судя по всему про программу лояльности в гостинице не слышали: апгрейд номера не сделали, про комплимент даже и не заикнулись. Ваучер на напиток дали только после напоминания.

Dear Mr. K., Thank you for your rating and the open and honest words that goes with it. We regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not a part of our standard. We would be very happy if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

Best night

Примечание: Tripadvisor 5.0/5

enrica473 20/08/2021 Реальные отзывы TripAdvisor

The very best night of our holiday time. Big room, comfortable beds at a very convenient rate. Parking very close to the hotel, but quite expensive daily rate. Staff very gentle and polite, kids received a small present at check-in.

Dear Guest, many thanks for the words of praise. It is nice to read that you felt comfortable with us and that you enjoyed your stay. We are happy to share your praise with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation

Nice Stay in Munich

Примечание: Tripadvisor 5.0/5

wi9857 Business - 15/08/2021 Реальные отзывы TripAdvisor

As always a nice stay during a business trip in Munich. Perfect location, beautiful room and helpful staff. I can only recommend this hotel. Even in “corona times” a good and save place to stay. I will come back.

Dear Guest, Thank you very much for your rating. We are pleased that you felt completely at ease with us and that you were able to enjoy a pleasant stay. We are happy to share your praise with the team and look forward to welcoming you again. Warm regards from Munich Maria Pfaff Guest Relation

Лучший отель в районе Мессе

Примечание: отзывы клиентов 5.0/5

Борис М. Индивидуальные путешественники - 04/06/2021 Проверенные отзывы - ALL

Останавливался в отеле больше 10 раз и всегда получал большое удовольствие от прекрасного сервиса, комфортных номеров и вкусного завтрака. Жалко, что в этот раз завтрак фактически отсутствовал. Это, впрочем, не испортило впечатления. Всем рекомендую!

Dear Mr. M., Thank you very much for the great feedback. We are very pleased that you have felt completely comfortable with us and could enjoy a relaxing stay. We are happy to share your praise with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation H5…

Увы, Новотель тоже пострадал от эпидемии. Надеюсь, скоро все наладится!

Примечание: отзывы клиентов 3.0/5

С. Семьи - 22/07/2020 Проверенные отзывы - ALL

Мы регулярно останавливаемся в сети Новотель - там хороший вариант для семейного размещения. Останавливались раньше и в Новотель Мюнхен Мессе - и все было замечательно. Но эпидемия меняет многое. Сначала мы не смогли заселиться в номер - дверь просто не открывалась (возможно, не работал замок). Нас переселили в другой номер, но там не было уборки после предыдущих гостей. Мы приехали очень поздно, и сил опять менять номер уже не было))). За ужином (который мы заказали заранее) нас ждало еще одно нововведение: раньше на ваучер welcome drink (у меня Золотая карта Accorhotels) давали два напитка (если в номере два человека). Теперь - только один(((. Ну тут экономия хотя бы понятна. 23.07 на обратном пути домой вновь остановимся в этом отеле. Надеюсь, обойдется без накладок. Всем - здоровья, Новотелю - выздоровления!

Dear Mr. K., Thank you very much for your review and the open and honest words that come with it. We regret that there was dissatisfaction during your stay. Rest assured that it was not in our interest to annoy you as a valued guest. We have forwarded and discussed your points to the appropriate people. We assure you that this is not part of our standard. We would be very pleased if you give us a second chance and we can welcome you back. Warm regards from Munich Maria Pfaff Guest Relation H5…

Very nice stay.

Примечание: Tripadvisor 5.0/5

402leonardb 29/02/2020 Реальные отзывы TripAdvisor

The hotel staff was very friendly and helpful. Their breakfast was very tasty. The hotel is a few minutes walk from restaurants, shopping, a parking garage, a subway station, and grocery stores. I would definitely stay at this hotel again.

Dear Guest, Thank you very much for your feedback. We are pleased that you enjoyed it with us and that we were able to meet your expectations. We would be happy to share the praise with the team and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation

OK, but....

Примечание: Tripadvisor 4.0/5

Kfir Y Business - 13/01/2020 Реальные отзывы TripAdvisor

The hotel is good. Seems to be new or fresh renovated. Breakfest is good. No eggs verity, take what is served, and the food is mostly too dry (scrambled eggs for example). Location is outside the city. Would not recommand it to my family as first choice if they want to visit Munich, but for business people it is a good location, depend where is your office / Fair. Reservation department are keeping offering me price which is in 20%-30% higher than the actual price when I book it in any other platform. Therefore the price relation is rated as bad.

Dear Guest, Thank you for your review and the open and honest words that go with it. We are pleased that you enjoyed our newly renovated rooms. We also regret the dissatisfaction. Be sure that it was not in our interest to annoy you as a valued guest. We have forwarded and discussed your points to the appropriate persons and assure you that such a thing is not part of our standard. We would be pleased if you could give us a second chance and we can welcome you back. Warm regards from Munich Maria Pfaff Guest Relation

efficient staff, warm welcome, perfect !

Примечание: Tripadvisor 5.0/5

alexandre b Business - 10/12/2019 Реальные отзывы TripAdvisor

rooms are brand new, very confortable, lobby and resto are nice. Breakfast with a lot of diversity and high quality proposals staff is really guest oriented General very good feedback ! to be recommended

Dear Guest, Thank you very much for the great feedback and the associated praise about our service. We are very pleased that you have felt comfortable with us all around and we could prepare you a relaxing stay. We are happy to share the praise with the team and look forward to welcoming you again. Warm regards from Munich Maria Pfaff Guest Relation

Totally over deliveries on it's 3* rating

Примечание: Tripadvisor 5.0/5

Kirsty H Couples - 24/11/2019 Реальные отзывы TripAdvisor

This hotel is just a few minutes from Marienplatz and although rooms are simple absolutely everything you could need, plenty of hanging space, comfortable bed, great complimentary breakfast and the nice addition of complimentary mini bar that contained water, juice, coca cola and a couple of beers. Staff really helpful - could not fault great value all round

Dear Guest, Thank you very much for this extraordinarily positive feedback and the huge praise for the Room, Restaurant and Service. We are very pleased that you have felt comfortable with us all around. It is good to know that we were able to meet our high standards of hospitality and that you were satisfied with us. We are happy to share the praise with everyone and are already looking forward to your next visit to our house. Warm regards from Munich Maria Pfaff Guest Relation

Poor room quality

Примечание: Tripadvisor 2.0/5

1234469 Business - 18/09/2019 Реальные отзывы TripAdvisor

We booked a superior room and got a room where the window did not open and the air-con didi not work. The room had no sofa but a third bed with linen (which we did not need). Really disappointing. Be careful who checks you in.

Dear Guest, Thank you for your feedback and the related open and honest words. We deeply regret that there was dissatisfaction during your stay. Rest assured that it was not in our interest to annoy you as a valued guest. We have already discussed your points in the team and assure you that this is not part of our standard. We would be pleased, if you give us a second chance and we can welcome you back to us. Warm regards from Munich Maria Pfaff Guest Relation

Уютный отель в тихом районе.

Примечание: отзывы клиентов 5.0/5

Dmitrii F. Индивидуальные путешественники - 19/05/2019 Проверенные отзывы - ALL

В этом отеле я останавливаюсь уже в третий раз. Номер достался очень просторный и светлый, с удобной расстановкой мебели. Огромнейшее окно давало очень много дневного света, а большое количество светильников делали номер светлым и в тёмное время суток. Мебель в номере новая, телевизор с большим плоским экраном. Большой выбор ТВ-каналов, в том числе и на русском языке. На полу приятный ковролин, около кровати ковре с длинным ворсом. В общем интерьер 5 из 5. Ванная комната просторная, есть всё необходимое для гигиены. В цену номера входил завтрак "шведский стол". Выбор блюд очень разнообразный, каждый сможет найти что-то на свой вкус. Очень доволен своим выбором отеля и безусловно рад, что все недочёты, которые я указывал после прошлого своего посещения, были исправлены.

Dear Mr. F., Thank you very much for the evaluation of your stay with us. It was with great pleasure to read that you liked it and that we could show that we improved our service with your help. We are happy to share the feedback with the team and welcoming you back to us. Until then we wish you all the best.Until then we wish you all the best. Warm regards from Munich Maria Pfaff Guest Relation H5…

Все замечательно

Примечание: отзывы клиентов 4.5/5

А. Семьи - 26/04/2019 Проверенные отзывы - ALL

Все понравилось, за исключением, мусора на площади перед отелем на протяжении выходных.

Самые лучшие впечатления от остановки на одну ночь во время путешествия

Примечание: отзывы клиентов 4.5/5

С. Семьи - 23/04/2019 Проверенные отзывы - ALL

Много раз останавливался в отелях Мюнхена по пути из Берлина в Италию или Австрию. Этот Novotel, безусловно, один из лучших вариантов в формате "семейный отдых" в своей ценовой категории. Вариант Family rooms (нам нужны два номера) экономичен, номера удобные (небольшие претензии только к сравнительно маленькой ванной комнате), хороший выбор телеканалов, не слишком дорогой мини-бар, хорошие матрацы. Приятно удивило качество блюд в ресторане на ужин, завтрак - стандартный, хорошего уровня для немецкого отеля. Обслуживание на ресепшн и в ресторане - выше всяких похвал. Очень удобная парковка! И конечно, расположение отеля очень удобно, если вам нужно остановиться на ночь во время путешествия.

Dear Mr. Kurokthin, Thank you very much for the great description of your stay with us. We are very pleased that you and your family have felt comfortable with us. We are happy to share your praise for the food, as well as the praise of the staff with all and look forward to welcoming you again soon with your family. Until then we wish you all a nice time. Warm Regards from Munich Maria Pfaff Guest Relation H5…

albergo standard

Примечание: Tripadvisor 3.0/5

781willi Business - 09/03/2019 Реальные отзывы TripAdvisor

The people at the reception are very nice and helpful. Room as in every Novotel clean and nice. Breakfast in my eyes a little bit too expensive. Parking as in every Accor Hotel too expensive and shock the customer really. Restaurant has not very much to select. Better to outside where you can find better food and cheaper prices. Service people very nice and helpful.

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Your comments especially on the service and the staff encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Michael Majnik General Manager

Весьма хорошо

Примечание: отзывы клиентов 4.5/5

С. Деловые путешественники - 05/11/2018 Проверенные отзывы - ALL

Что нужно отметить... В первую очередь приятный и дружелюбный персонал, готовый помочь по любому вопросу. Также к плюсам следует отнести просторность и функциональность номера.

Dear Mr. M., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München Messe, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Michael Majnik General Manager

Рекомендую отель

Примечание: отзывы клиентов 5.0/5

А. Пары - 10/10/2018 Проверенные отзывы - ALL

Вежливый персонал, великолепный румсервис. Завтраки вообще огонь в огне - на любой вкус. Если даже ты выезжаешь из отеля в 5 утра, на баре тебя всегда будут ждать горячий чай кофе и нехитрые тосты.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel München Messe. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Michael Majnik General Manager

Novotel Munchen Messe

Примечание: Tripadvisor 4.0/5

tulipSaihat Family - 11/07/2018 Реальные отзывы TripAdvisor

This is the fifth time I have booked in this hotel. I love a location that is suitable for traveling in Munich. It is next to a metro station and there is a shopping center and restaurants. It is also suitable as a rest stop for those who want to travel between Germany and Austria.

Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Best regards, Michael Majnik General Manager

Последние отзывы: 20

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