ノボテルバルセロナシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,063 件のレビュー

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 バルセロナ, スペイン

説明

ホテルのその他の情報

  • バルセロナの素晴らしい景色を一望できるプールと「19 ルーフトップ バー」

  • ファミリールーム（お子様 2 名様までのご滞在は無料）

  • 無料の専用駐車場（予約制）をご利用いただけます

  • ペットフレンドリーな環境です。ぜひペットをご同伴ください

  • 地下鉄グロリアス駅まで徒歩5分

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ホテル所在地

ノボテルバルセロナシティ

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 バルセロナ
スペイン

GPS:41.404259, 2.191266

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT NOVOTEL BARCELONA

地元産の食材を使ったベジタリアンメニュやビーガン向けのメニューもご用意しています。シェフ自慢の料理、タパス、地元の名物料理、自家製デザートをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,063 件のレビュー

トリップアドバイザーの評価  4.0/5  4,988 件のレビュー

Excellent stay !

トリップアドバイザーの評価 5.0/5

JOZEF G Friends getaway - トリップアドバイザー認証口コミ

It was a great stay! The hotel has an excellent location. Getting to know the city and its attractions is so easy. The hotel staff is pleasant and willing to help. Sleep is undisturbed and the breakfast was suoer, with a great selection of dishes. I highly recommend the hotel.

Business stay - 5 good nights

トリップアドバイザーの評価 4.0/5

claush194 ビジネス - トリップアドバイザー認証口コミ

Enjoyed the business stay at a quiet area located for multiple purposes. Comfortable and quiet room with good climate. Great service at the reception and good variety of food and beverage choices at breakfast. Can recommend- also for pleasure stay.

Excellent hotel reception team member

トリップアドバイザーの評価 4.0/5

DavidF6307 トリップアドバイザー認証口コミ

booking reference 102-17109522 Very convenient location for seeing beautiful Barcelona. Hotel info says 10Klms from nearest rail station - should say 1Klm - 6 to 10 min. easy walk. Special shout out to reception Team member IVAN - we only speak English; Ivan was so very helpful when sorting out our transfer dilemmas with an outside, unassociated, far less than efficient transfer operator. We are very grateful for Ivan's help - he is the perfect host to have in the hotels reception area.

Thank you for sharing your experience with us. We’re delighted to hear that our location was convenient for exploring beautiful Barcelona and that you found the walk to the nearest rail station much shorter than expected. A special thank you for mentioning Ivan! We are so pleased to know that he was able to assist you with your transfer issues and made your stay more enjoyable. He truly exemplifies the hospitality we strive for, and we will be sure to pass along your kind words to him. We look forward to welcoming you back to Barcelona and are always here to assist with any future needs. Warm regards, Novotel Barcelona City

Inhuman behaviour by receptionist RENATA in Hotel Barcelone City!!!!!

トリップアドバイザーの評価 1.0/5

GoPlaces50594760209 トリップアドバイザー認証口コミ

The hotel had extremely bad service in Reception. I was staying there for 4 nights with my very young children and my husband was admitted in hospital because of heart atrack. Knowing all these the hotel forced me to change room and receptionist named RENATA asked the security to NOT help me with the luggauges when I was alone struggling with a lot of luggauge and was about to fall down. RENATA refused any help and said no one is available to help when there were lot of stuff aound. ITS THE HEIGHT OF INHUMAN behaviour I have ever faced in a hotel by a receptionist. Over all the receprionist stuff are horrible there......please do not go to hotel NOVOTEL Barcelona City !!!!!!!...service and behaviour is worstttt

We are deeply sorry to hear about your recent experience at our hotel. First and foremost, please accept our heartfelt support during this difficult time for you and your family. We are truly saddened to learn that your stay did not meet your expectations, especially under such personal circumstances. At Novotel, guest hospitality and care are our top priorities. What you describe does not reflect the standards we strive to uphold. We have already initiated an internal review to better understand what happened and, if necessary, to take corrective measures to ensure such situations do not occur in the future. We are committed to learning from any mistakes that may have been made, and we greatly value your feedback as an opportunity to improve. Should you wish to share more details or if there is anything we can do to regain your trust, please feel free to contact us directly at h5560@accor.com We sincerely hope to have the opportunity to welcome you back in the future and to provide you with the excellent service we are known for. Sincerely, Novotel Barcelona City

Great hotel and service.

トリップアドバイザーの評価 5.0/5

Steven M Couples - トリップアドバイザー認証口コミ

Great hotel and location. We had a Jr Suite and the room was spacious and well maintained. Food was excellent. Service by Mohamed (greeter) and Emerson (restaurant) was superb. Would highly recommend this hotel. Will certainly stay here on my next stay in Barcelona.

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our hotel, location, and the spacious, well-maintained Jr Suite. It’s fantastic to know that you had an excellent dining experience and that Mohamed and Emerson provided superb service. We will be sure to pass along your kind words to both of them. We look forward to welcoming you back on your next visit to Barcelona! Warm regards, Novotel Barcelona City

との提携 TripAdvisor

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内部体制の規制

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。