ノボテルバルセロナシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,088 件のレビュー

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説明

ホテルのその他の情報

  • バルセロナの素晴らしい景色を一望できるプールと「19 ルーフトップ バー」

  • ファミリールーム(お子様 2 名様までのご滞在は無料)

  • ホテルの専用駐車場

  • ペットフレンドリーな環境です。ぜひペットをご同伴ください

  • 地下鉄グロリアス駅まで徒歩5分

当ホテルの客室

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ホテル所在地

ノボテルバルセロナシティ

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 バルセロナ
スペイン

GPS:41.404259, 2.191266

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT NOVOTEL BARCELONA

地元産の食材を使ったベジタリアンメニュやビーガン向けのメニューもご用意しています。シェフ自慢の料理、タパス、地元の名物料理、自家製デザートをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,088 件のレビュー

トリップアドバイザーの評価  4.0/5  4,981 件のレビュー

Exceptional Stay with a Suite Upgrade

トリップアドバイザーの評価 5.0/5

ashishgH3898PD ビジネス - トリップアドバイザー認証口コミ

The Novotel Barcelona City is undoubtedly one of the best hotels in Barcelona! As an Accor Gold Member, I was thrilled to receive a suite upgrade, which made my stay even more memorable. The suite was spacious, beautifully designed, and offered everything I needed for a comfortable and luxurious experience. The hotel’s location is fantastic, with easy access to the city’s main attractions and public transport. The staff were attentive and professional, ensuring a seamless and enjoyable stay. I highly recommend this hotel to anyone visiting Barcelona and will definitely return in the future.

A bad experience for a very loyal customer to ALL hotels … until now

トリップアドバイザーの評価 3.0/5

embod Solo travel - トリップアドバイザー認証口コミ

Having been a guest at Accor hotels for ages , I’m very much disappointed by my first hours at Novotel city Barcelona. As a Platinum member at ALL , Not a special welcome at check in, no information given on a possible upgrade and since the room looks exactly like the standard room booked , the executive room was nothing on top if it’s one ! Welcome drinks did not show in my ALL app so had to request them at front desk … I called front desk to know if my booking showed my Platinum status in any way and was told she would refer to a supervisor and never called back ! And after just a couple hours in the property I went to use my drinks coupons and was denied access to Cocktails and was told it was only wines, beers or soft drinks ! Was at novotel in Toronto, CA and Montreal 2 weeks ago and it was a totally different story . Nice and warm welcome at check in , chocolates in the junior suite and cocktails at the bar ! Why such a difference in amenities and frequent guest favors for the same brand at ALL ? 30 different brands , all with different atmospheres and feeling but why such a difference in Frequent guest advantages even in the same brand ? Extremely disappointed , I’m in the process of booking another HILTON hotel (I’m Hilton gold as well) …. for my second night and ALL NOVOTEL is certainly and by far not the only hotel in the vicinity

Summer trip

トリップアドバイザーの評価 4.0/5

brotherc930 ファミリー - トリップアドバイザー認証口コミ

Excellent hotel in Barcelona! Not far from FC Barcelona stadium. Really nice upscale area. We loved it very nice breakfast too! Verrrrrrry goooooooooooooood! Enjoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooy!

Friendly and helpful staff.

トリップアドバイザーの評価 4.0/5

Andy R Couples - トリップアドバイザー認証口コミ

We arrived very early in the morning but Maria managed to get us into a room straight away and also a later than usual checkout the next day. It was our first time in Barcelona and Maria got us off to a great start!! We had a nice meal in the restaurant and the waiter was very friendly too.

Worn down and Arrogant Management

トリップアドバイザーの評価 1.0/5

Bijay_India Friends getaway - トリップアドバイザー認証口コミ

Stayed at the suite for 6 nights and the upkeep was horrible, housekeeping was way below par and no one had a clue on things. Had to ask for water daily, curtain and curtain rods would fall of and was such a health and safety hazard, water taps are so tight that you will bruise urself while opening a tap. To top this management is ignorant despite being informed and arrogant to make good. Stay in any other place but this..!! However Ivan at the front desk seemed to be the only sensible guy who tried to pacify the flaws. Rest of the people were beyond doubt full of themselves.

Thank you for sharing your experience. We deeply apologize for the issues you encountered, especially regarding housekeeping and room maintenance. Your safety and comfort are our top priorities, and we’re sorry to hear we fell short during your stay. Please rest assured that we’ll address these concerns with our team to prevent similar issues in the future. We appreciate your kind words about Ivan and are glad he could assist you. We value your feedback and hope to have the chance to restore your confidence in us.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,698 件のレビュー 9.4/10 ロケーション
  • 2,102 件のレビュー 6.8/10 客室
  • 2,307 件のレビュー 8.8/10 サービス
  • 56 件のレビュー 3.5/10 インターネット
  • 1,222 件のレビュー 8.9/10 朝食
  • 710 件のレビュー 7/10 清潔さ
  • 623 件のレビュー 8.3/10 料理
  • 325 件のレビュー 5.1/10 プール

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