Sofitel Luxembourg Le Grand Ducal 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 1 391

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Sofitel Luxembourg Le Grand Ducal - Image 1
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Sofitel Luxembourg Le Grand Ducal - Image 4
GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Люксембург

Описание

Особенности отеля

  • Восхитительный вид на Старый город Люксембурга

  • Ресторан международной кухни и современный коктейль-бар на верхнем этаже

  • Удобное расположение в центре города

  • Крытая парковка

  • Индивидуальное предложение по организации встреч и мероприятий

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Расположение отеля

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Люксембург

GPS:49.606109, 6.137766

Телефон
Факс +352 26 48 02 23

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

MU LUXEMBOURG

Новый ресторан Mu Luxembourg расположен на последнем этаже отеля Sofitel Люксембург Ле Гранд Дюкаль. Оцените панорамный вид на Люксембург и оригинальную концепцию с простыми акцентами: блюда на компанию, блюда из говядины и различные сорта шоколада.

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Рейтинг ALL  4.8/5  Отзывов: 1 391

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 147

Сертификат качества 2025

Unacceptable Service and Room Conditions Sofitel

Примечание: Tripadvisor 1.0/5

Екатерина Г Реальные отзывы TripAdvisor

Unacceptable Service and Room Conditions I booked a room with two beds and a good view, but was given a second-floor room with one bed, overlooking the street, with no city view. The room was cold (around 21°C); a technician came but the heating did not improve. Check-in service was inconsistent and disappointing: other guests were offered chocolates, bottled water, and assistance with luggage, while I received nothing. These guests stayed in neighbouring rooms paying similar rates. I suspect my casual appearance and a supermarket package influenced this treatment. This double standard and poor service ruined the start of my stay on the eve of the New Year. Unacceptable for a five-star hotel.

Perfect as usual

Примечание: Tripadvisor 5.0/5

BartT798 Реальные отзывы TripAdvisor

As always, a wonderful stay! The staff is extremely professional and makes you feel truly welcome, especially by recognizing returning guests. This is without doubt my favorite place to stay when visiting Luxembourg. I highly recommend this hotel for both business and leisure

Dear Guest, Thank you for your wonderful feedback following your stay at Sofitel Le Grand Ducal. We are delighted to read that, as always, your experience with us was exceptional and that our team’s professionalism and attentiveness made you feel truly welcome. It is especially gratifying to know that our recognition of returning guests contributes to making your visits memorable. Your recommendation means a great deal to us, and we very much look forward to welcoming you back to your favorite place in Luxembourg, whether for business or leisure, for many more exceptional stays. Best regards, Fernando Lòpez Lens General Manager

Nearly Perfect

Примечание: Tripadvisor 5.0/5

hotelreview77 Реальные отзывы TripAdvisor

Great Location. Two bus stops right in front of the hotel. Public transport is free. Some of the best views of the old town. Great Breakfast. The SOFITEL F&B Manager put together a great Breakfast open buffet.Great choice,quality and fresh. The Sofitel Grand Ducal Maitre de Hotel put together a great team, thank you to Ms.Carol from Peru, the Moldovan 4x4 , and all the others. Housekeeping nearly perfect. Front Desk perfect. The Concierge function can be improved upon if they could only provide competitively priced taxi options to guests. Some junior Concierges indicated that they would like to be further appreciated in return for sharing information or assisting with communication in French. The seperatly located toilet could use a thrash can. Carrying your dirty thrash between rooms is a bit inconvenient. Nearly perfect. Will definitely return.

Dear Guest, Thank you for your detailed feedback following your stay at Sofitel Le Grand Ducal. We are delighted that you enjoyed our prime location, the beautiful views of the old town, and the quality and variety of our breakfast, carefully prepared by our F&B team. Your kind words regarding our Maitre d’hôtel, Ms. Carol, and the rest of our teams will be shared with them with great pride. We also appreciate your thoughtful suggestions regarding the concierge service and housekeeping details, which have been noted and will be shared with the relevant teams as part of our ongoing efforts to continuously refine and enhance the guest experience. We look forward to welcoming you again soon for another nearly perfect—and perhaps even more flawless—stay in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Excellent business hotel

Примечание: Tripadvisor 5.0/5

traveller973 Реальные отзывы TripAdvisor

Excellent service, good restaurant and central location. A very solid choice for business travel to Luxembourg. Location is a 10 min walk from the center

Dear Guest, Thank you for your feedback following your stay at Sofitel Le Grand Ducal. We are delighted that you enjoyed our attentive service, restaurant, and convenient location, making your visit to Luxembourg both comfortable and enjoyable. Your kind words will be shared with our team, who take great pride in delivering the elegance, comfort, and professionalism that define Sofitel and Accor. We look forward to welcoming you again soon in Luxembourg for another refined and memorable stay. Best regards, Fernando Lòpez Lens General Manager

Deeply disappointing experience

Примечание: Tripadvisor 2.0/5

Maria S Реальные отзывы TripAdvisor

There are a few genuinely positive aspects to highlight about this hotel. The view from our room is absolutely stunning, the housekeeping staff are exceptionally pleasant and hardworking, and the beds are remarkably comfortable—I haven’t slept this well in years. Unfortunately, these are the only strong points of our stay so far. The damage deposit is €400, not €250 as stated in the “Important and Legal Information” section on the Booking.com app. This discrepancy should not happen in a five-star establishment. The hotel also offers very few facilities considering its price point and advertised rating. Beyond a small entrance lobby, a restaurant, a bar, and a compact gym, there is little available for guests. To make matters worse, tonight the restaurant is closed for a private event, and the already small lobby has been turned into a coat-check area. As a result, we are unable to use the lobby to relax or dine in the hotel restaurant. Not informing guests of such disruptions in advance is, in my opinion, extremely poor form—particularly in a hotel that presents itself as upscale. Based on our experience so far, the hotel falls far short of expectations. I do not intend to return. Maria Ferreira

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Другие интернет-пользователи оценили наш отель

  • 418 Отзывов 9.3/10 Расположение
  • 812 Отзывов 8.7/10 Номер
  • 834 Отзывов 9.1/10 Сервис
  • 306 Отзывов 7.9/10 Комфорт
  • 303 Отзывов 8.7/10 Завтрак
  • 167 Отзывов 9.4/10 Напитки
  • 166 Отзывов 8.7/10 Атмосфера
  • 140 Отзывов 8/10 Чистота

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