Sofitel Люксембург Ле Гран Дукаль 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 430

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Описание

Особенности отеля

  • Изумиимый вид на старый город Люксембурга

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Крытая автостоянка

  • Indoor parking possibilities

  • Индивидуальное предложение по организации встреч и мероприятий

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Расположение отеля

Sofitel Люксембург Ле Гран Дукаль

40 boulevard d Avranches, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 ЛЮКСЕМБУРГ
Люксембург

GPS:49.606109, 6.137766

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

MU LUXEMBOURG

Новый ресторан Mu Luxembourg расположен на последнем этаже отеля Sofitel Люксембург Ле Гранд Дюкаль. Оцените панорамный вид на Люксембург и оригинальную концепцию с простыми акцентами: блюда на компанию, блюда из говядины и различные сорта шоколада.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 1 430

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 107

Сертификат качества 2025

Exceptional Customer Service

Примечание: Tripadvisor 5.0/5

hb4o Реальные отзывы TripAdvisor

Stayed here the weekend of April 4-6 in room 710. This hotel was fantastic. The shower was very luxurious, the bed was comfortable, the thermostat worked perfectly (often hard to find in Europe), the mini bar was awesome, and the turn down service was especially nice. We had two minor issues during our stay (closed fitness center and certain TV channels not working). Thankfully the front desk went out of their way to take care of us and provided top notch customer service. Their solutions to the problems is the reason we will stay here again! Thank you so much for a wonderful stay and for the incredible customer service, MERCI!!!!!!

Dear hb4o, We are truly grateful for your heartfelt feedback following your recent stay with us at the Sofitel Le Grand Ducal. It brings us immense joy to know that you had such a fantastic experience with us, and that you enjoyed the many amenities and comforts our hotel offers, as well as the exceptional service provided by our team. We also greatly appreciate your understanding regarding the minor inconveniences you encountered with the fitness center and certain TV channels. It is truly rewarding to hear that our front desk team was able to resolve these matters promptly and to your satisfaction. Your recognition of their dedication to providing exceptional customer service is truly valued. Your words motivate us to continually strive for excellence and ensure that every guest’s experience is nothing short of extraordinary. We would be honored to welcome you back to Luxembourg and to provide you with another stay that is just as memorable, if not more so. Thank you once again for your kind comments and for choosing Sofitel Le Grand Ducal. We eagerly look forward to the pleasure of welcoming you back in the future. Best regards, Fernando López Lens General Manager

Funky trunk

Примечание: Tripadvisor 5.0/5

348JulieW Реальные отзывы TripAdvisor

Staff were extremely friendly. Welcome chocolate was delicious. TV in room had YouTube and connectivity to our devices to watch Netflix. View was great. Tasty breakfast. Good location. Loved the mini bar in a trunk. Comfy bed. Spoil yourself!

Dear Julie, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us at Sofitel Le Grand Ducal. Our team takes pride in providing friendly service, and it's great to know that you felt welcomed. We’re delighted you liked the welcome chocolate and our breakfast options! We’re also happy to hear that you appreciated the in-room amenities, including the TV connectivity for Netflix and YouTube. It’s fantastic to know you found the view and comfy bed to your liking, as well as the unique mini bar experience. Thank you for your kind words, and we hope to welcome you back for another relaxing stay soon. Don’t hesitate to spoil yourself again!

Noise day and night - club and construction

Примечание: Tripadvisor 2.0/5

USAtravelpro Семьи - Реальные отзывы TripAdvisor

Positives – kind and helpful staff, newly renovated rooms, great location. Negatives – extremely loud noise from the bar/club from 6 PM till 2 AM. Could not sleep. The bar is so crowded with locals that even those staying in the hotel cannot get in for a drink. Daytime construction noise. We were not warned in advance about the club noise or the construction noise. The newly renovated rooms have a very awkward layout with a see-through shower and a main door that opens into the toilet. Would not stay here again.

Dear USAtravelpro, Thank you for taking the time to share your thoughts about your recent stay with us. We genuinely appreciate your feedback, as it helps us enhance our services and address any concerns our guests may have. We are delighted to hear that you found our staff kind and helpful, and that you enjoyed our newly renovated rooms and great location. However, we are sorry to learn that your experience was marred by noise from the club and construction, and we sincerely apologize for any inconvenience this caused during your stay. We understand that a good night's sleep is important, and we typically do our best to inform our guests about any ongoing activities that may impact their stay. Your comments regarding the noise will certainly be taken into consideration as we strive to improve our communication efforts. Regarding the layout of the rooms, we appreciate your input. We are constantly looking at ways to optimize our designs while maintaining modern aesthetics, and your feedback will help guide those discussions. While we're disappointed to hear you wouldn’t stay with us again, we hope you might consider giving us another chance in the future. We are committed to making necessary adjustments to enhance our guests' experiences. We hope to welcome you back soon for an even better stay! Best regards,

Extraordinary Comfort and Hospitality

Примечание: Tripadvisor 5.0/5

Dr_Icarus Реальные отзывы TripAdvisor

From the moment we arrived at the Sofitel Luxembourg Le Grand Ducal Hotel, my wife and I were blown away! Shortly after checking in, we received a handwritten note from the manager (thanking us for our two-night stay) and an outstanding chocolate cake. The spacious room had high-quality furniture and fixtures, double sinks in the bathroom and a beautiful city view. We appreciated the complementary sparkling waters in the mini fridge, enjoyed the huge walk-in shower and slept very well on the comfortable mattress. We experienced only one small hiccup—we twice asked for extra washcloths, but didn’t receive them. The hotel has an excellent location—it’s easy to walk to the train station, restaurants and museums. We definitely look forward to staying here again!

Dear Dr_Icarus, We greatly appreciate you taking the time to share your experience at Sofitel Luxembourg Le Grand Ducal with us. It warms our hearts to read that you found your room spacious and well-designed, offering a comfortable retreat during your stay. We endeavor to create an environment where our guests can relax and unwind, and we are delighted that we succeeded in this aspect. We regret that you did not have the washclothes when requested and we will make sure that you will receive them for your next stay. We are pleased to hear that the paid parking facilities were convenient for you and that the hotel's location served as an excellent starting point for your explorations of Luxembourg. Being situated just a short walk from the city center while also providing easy access to other parts of the country is one of the features we take pride in. Thank you once again for sharing your thoughts with us. We sincerely hope to have the pleasure of welcoming you back to Sofitel Luxembourg and providing you with another memorable stay that exceeds your expectations. Kind regards, Fernando López Lens General Manager

Good but lack of food options nearby

Примечание: Tripadvisor 4.0/5

Keithlhk Couples - Реальные отзывы TripAdvisor

A good hotel. The room is spacious and clean. Unfortunately the 5th to 8th floors are going through renovation, so only the lower floors are avail. It’s near to the touristy places. And you can even walk to the train station. But it’s extremely quiet in the surrounding. No real food or cafe options. Thankfully they have a fantastic restaurant. Otherwise finding food round really be a problem without having to walk far. Other than that, a good hotel.

Dear Keithlhk, We greatly appreciate you taking the time to share your experience at Sofitel Luxembourg with us. Your feedback is instrumental in helping us improve and providing the best possible service to our valued guests. It warms our hearts to read that you found your room spacious and clean offering a comfortable retreat during your stay. We endeavor to create an environment where our guests can relax and unwind, and we are delighted that we succeeded in this aspect. We regret that you did not have the opportunity to experience our upper floor rooms, we promise that you will love the renovations results though. We are delighted to know that you have enjoyed our restaurant MU Luxembourg. We sincerely hope to have the pleasure of welcoming you back to Sofitel Luxembourg and providing you with another memorable stay that exceeds your expectations. Kindest regards, Fernando López Lens General Manager

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Другие интернет-пользователи оценили наш отель

  • 405 Отзывов 9.3/10 Расположение
  • 782 Отзывов 8.8/10 Номер
  • 784 Отзывов 9.4/10 Сервис
  • 31 Отзывов 2.4/10 Интернет
  • 298 Отзывов 8.8/10 Завтрак
  • 259 Отзывов 8.5/10 Еда
  • 166 Отзывов 9.2/10 Напитки
  • 147 Отзывов 8.7/10 Атмосфера

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