Sofitel Hangzhou Westlake bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 122 ulasan

Jaminan Harga
Terbaik
Sofitel Hangzhou Westlake - Image 1
Sofitel Hangzhou Westlake - Image 2
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Sofitel Hangzhou Westlake - Image 4
333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng, 310002 HANGZHOU, China

Deskripsi

Keistimewaan hotel

  • Unique location by The West Lake with easy access to shopping and city center.

  • 233 well-appointed guest rooms and suites with Oriental aesthetic design and French touch.

  • Restaurants feature the International and Hangzhou Cuisine.

  • Rooftop Sky Garden Lounge offers breathtaking views of the West Lake and city.

  • 180° West Lake view Terrace and natural day light Ballroom.

Akomodasi kami

Lokasi hotel

Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng
310002 HANGZHOU
China

GPS:30.245555, 120.161623

Telepon
Fax +86 571 8707 8383

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  122 ulasan

Peringkat TripAdvisor  4.6/5  1.770 ulasan

A Stay that we will never forget

Catatan Tripadvisor 5.0/5

fishjuju Ulasan TripAdvisor tersertifikasi

We stayed with Sofitel Westlake from 28 Nov to 1 Dec 2025 via Accor platform. We were greeted by Samir at the entrance and he helped us with our heavy luggage without any hesitation. The check in went smoothly. Our returning flight is in Yiwu Airport. Realising its far, concierge Tim helped us with the booking of our taxi for 1 Dec 2025. It was a relieved. Breakfast was excellent. Special shout out to Sojita. She greeted us and showed us to our table. Got us our hot tea. She is so friendly and nice. Makes our breakfast memorable. We had buffet dinner at the hotel. The lady in black, Nancy remembered us and greeted us sincerely. While having our dinner, concierge Tim came over to confirmed our taxi order for q Dec. A must to mention is your housekeeper, Chen Xia. She is very deligent and thorough with her work. Very fast worker. Came up from breakfast and our room is all done. Very professional and personal touch. Mr Zheng, the manager knew we love the hotel's Longjing tea, sent us more tea to enjoy. We were so blessed to have such a team to look after us during our stay. We felt so special and loved. I will definitely recommend Sofitel Westlake to anyone coming to Hangzhou. Thank you guys!

Excellent Location & Exceptional Service!

Catatan Tripadvisor 5.0/5

Curiosity378651 Ulasan TripAdvisor tersertifikasi

We stayed at the Sofitel Westlake Hangzhou for a family trip, and the location alone makes this hotel a standout—right across from West Lake, with easy access to all the main sights. You truly can’t beat being able to walk out the door and be at the lake within minutes. The hotel itself is a bit dated and could use some refresh in certain areas, but the service more than made up for it. From reception to room service, every interaction was warm, attentive, and professional. A special mention goes to our chamber maid, Jiang De Hua, who went above and beyond to ensure our stay was comfortable. She made sure we had everything we needed, and her care and attention really elevated our experience. Overall, despite the décor showing its age, the combination of unbeatable location and impeccable service made our stay excellent. Would happily return.

Best stay in Sofitel with great services

Catatan Tripadvisor 5.0/5

Pea B Ulasan TripAdvisor tersertifikasi

An excellent visit to Sofitel hotel in Hanzhou!i great location and very friendly and helpful staff. Jappy hour is very nice every evening

太令人驚豔了！

Catatan Tripadvisor 5.0/5

Quest02921080562 Ulasan TripAdvisor tersertifikasi

三天的住宿體驗令人驚豔。從Concierge、Reception counter、House keeping到餐廳服務員以及酒吧的小姐姐都十分親切有禮，似乎深怕錯過你的需要。自己走過的國家住過的酒店不算少，但從沒有看過如此高昂的服務意識。太太和我已開計畫明年春天或秋天再到此住一段時間了呢！ Our three-day stay was truly amazing. From the concierge, reception counter, and housekeeping staff to the restaurant servers and bar staff, everyone was incredibly friendly and courteous, seemingly eager to see what you needed. I've stayed in many hotels across the world, but I've never seen such a high level of service. My wife and I are already planning a return stay next spring or fall!

Great experience !

Catatan Tripadvisor 5.0/5

Anna D Ulasan TripAdvisor tersertifikasi

Friendly and helpful staff. Best location in Hangzhou city. Walking distance from Westlake ! Really good buffet in the morning ! My parents and kids enjoyed it so much.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.193 ulasan 9.6/10 Lokasi
  • 1.730 ulasan 8.1/10 Kamar
  • 2.316 ulasan 9.1/10 Pelayanan
  • 29 ulasan 3.6/10 Internet
  • 1.103 ulasan 6.3/10 Suasana
  • 840 ulasan 9.3/10 Sarapan
  • 754 ulasan 5.9/10 Fasilitas
  • 672 ulasan 8.7/10 Kebersihan

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Semua hotel kami di HANGZHOU

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.