Sofitel Hangzhou Westlake bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 115 ulasan

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Deskripsi

Keistimewaan hotel

  • Unique location by The West Lake with easy access to shopping and city center.

  • 233 well-appointed guest rooms and suites with Oriental aesthetic design and French touch.

  • Restaurants feature the International and Hangzhou Cuisine.

  • Rooftop Sky Garden Lounge offers breathtaking views of the West Lake and city.

  • 180° West Lake view Terrace and natural day light Ballroom.

Akomodasi kami

Lokasi hotel

Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng
310002 HANGZHOU
China

GPS:30.245555, 120.161623

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  115 ulasan

Peringkat TripAdvisor  4.6/5  1.812 ulasan

Above and Beyond — Truly Exceptional Hotel Experience

Catatan Tripadvisor 5.0/5

Elisangela I Ulasan TripAdvisor tersertifikasi

Our experience at Sofitel Hangzhou Westlake was absolutely exceptional. The staff was incredibly kind, attentive, and professional. Even after our stay, they went above and beyond to help us with an important matter. Their hospitality and dedication truly make a difference. We are deeply grateful and highly recommend this hotel.

Excellent location and service 🙂

Catatan Tripadvisor 5.0/5

eLaineN1076 Ulasan TripAdvisor tersertifikasi

The bed is super comfy and the staff is excellent ❤️ 李彩琴 and 郑姣倪 did an excellent job in cleaning and tidying our room ❤️ good location too

A Stay that we will never forget

Catatan Tripadvisor 5.0/5

fishjuju Ulasan TripAdvisor tersertifikasi

We stayed with Sofitel Westlake from 28 Nov to 1 Dec 2025 via Accor platform. We were greeted by Samir at the entrance and he helped us with our heavy luggage without any hesitation. The check in went smoothly. Our returning flight is in Yiwu Airport. Realising its far, concierge Tim helped us with the booking of our taxi for 1 Dec 2025. It was a relieved. Breakfast was excellent. Special shout out to Sojita. She greeted us and showed us to our table. Got us our hot tea. She is so friendly and nice. Makes our breakfast memorable. We had buffet dinner at the hotel. The lady in black, Nancy remembered us and greeted us sincerely. While having our dinner, concierge Tim came over to confirmed our taxi order for q Dec. A must to mention is your housekeeper, Chen Xia. She is very deligent and thorough with her work. Very fast worker. Came up from breakfast and our room is all done. Very professional and personal touch. Mr Zheng, the manager knew we love the hotel's Longjing tea, sent us more tea to enjoy. We were so blessed to have such a team to look after us during our stay. We felt so special and loved. I will definitely recommend Sofitel Westlake to anyone coming to Hangzhou. Thank you guys!

Excellent Location & Exceptional Service!

Catatan Tripadvisor 5.0/5

Curiosity378651 Ulasan TripAdvisor tersertifikasi

We stayed at the Sofitel Westlake Hangzhou for a family trip, and the location alone makes this hotel a standout—right across from West Lake, with easy access to all the main sights. You truly can’t beat being able to walk out the door and be at the lake within minutes. The hotel itself is a bit dated and could use some refresh in certain areas, but the service more than made up for it. From reception to room service, every interaction was warm, attentive, and professional. A special mention goes to our chamber maid, Jiang De Hua, who went above and beyond to ensure our stay was comfortable. She made sure we had everything we needed, and her care and attention really elevated our experience. Overall, despite the décor showing its age, the combination of unbeatable location and impeccable service made our stay excellent. Would happily return.

Best stay in Sofitel with great services

Catatan Tripadvisor 5.0/5

Pea B Ulasan TripAdvisor tersertifikasi

An excellent visit to Sofitel hotel in Hanzhou!i great location and very friendly and helpful staff. Jappy hour is very nice every evening

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.222 ulasan 9.6/10 Lokasi
  • 1.743 ulasan 8.1/10 Kamar
  • 2.352 ulasan 9.1/10 Pelayanan
  • 30 ulasan 4.6/10 Internet
  • 1.106 ulasan 6.3/10 Suasana
  • 851 ulasan 9.3/10 Sarapan
  • 766 ulasan 5.9/10 Fasilitas
  • 690 ulasan 8.8/10 Kebersihan

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