Novotel Semarang bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 479 ulasan

Jaminan Harga
Terbaik
Novotel Semarang - Image 1
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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, 50132 SEMARANG, Indonesia

Deskripsi

Keistimewaan hotel

  • Terletak di depan Paragon Mall, dekat ke kawasan bisnis dan tempat wisata

  • Hanya 5 km dari Bandara Ahmad Yani dan 2 km dari Stasiun Kereta Tawang

  • Pusat kebugaran, kolam renang, spa tradisional, dan pojok khusus anak

  • Dua restoran internasional, kelab, dan layanan kamar 24 jam

  • 8 ruang rapat & ballroom, dapat melayani 1000 orang, ideal untuk acara bisnis atau pernikahan

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Lokasi hotel

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

GPS:-6.978722, 110.414528

Telepon
Fax +62 24 3584257

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  479 ulasan

Peringkat TripAdvisor  4.0/5  1.065 ulasan

Sertifikat keunggulan 2023

Lokasi bagus, kamar luas, makanan juga enak. Hanya saja tempat parkir di basement kurang lega/kapasitas sedikit dan rate keluar-masuk mobil Berkelok sehingga perlu ditinjau traffic mgmt nya

Catatan tamu Avis 4.0/5

Anonim Keluarga - Ulasan terverifikasi ALL

Overall saya puas dengan pelayanan dan value for money

Dear Bapak Arif M., Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Semarang. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda. perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu. oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Pupung Sutisna General Manager

Good service, and Spacious meeting Room.

Catatan Tripadvisor 5.0/5

erullu Bisnis - Ulasan TripAdvisor tersertifikasi

We held an annual national event from the Perpusnas, we chose this hotel because it was indeed the center in the capital of Central Java province. The hotel looks like an old building. But it's perfect for holding a big event here. Because this hotel has several meeting rooms. The service is very good, all friendly staff always greet and smile. I thank Mbak Septi as a sales marketing for handling us. Our Pax is quite large 43 pax and we booked a fullboard meeting for five days. June 3-7, 2024, very suitable for meeting events. We are in the merbabu room. The breakfast is quite complete, the lunch and dinner are okay. But I don't have comb amenities in my room. I have to ask him to the receptionist. So far okay. I trust with Accor group. Excellent service and treatment. good job👍

Dear bapak Erullu, We appreciate you took the time to share your positive experience with us. We are gratefull you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. We are thrilled you felt that our team has kept all in great condition. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful. All of us are looking forward on welcoming you back at the soonest. Best Regards, Pupung Sutisna General Manager

Out-of-date hotel, unfortunate experience

Catatan Tripadvisor 2.0/5

MarkhamJulson Bisnis - Ulasan TripAdvisor tersertifikasi

I booked a superior room. There’s nothing superior in the room which is very stained, surfaces are striped and seen best days. Bathroom is not convenient, tabs and toilet seat very bad. There’s an adjustment knob in air-conditioning but still only “on/off” in practice. The worst thing for me is the tobacco smell. This should be non-smoking room and floor but there’s a musty smell all time and also coming from elsewhere. Sad to say but this hotel may have been okay 20 years ago. Many things are not in shape. Perhaps some public areas are okay but that’s enough if your room is a very bad one. Good things are the gym and pool area.

Dear Markham Julson, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards, Pupung Sutisna General Manager

Need maintenance

Catatan Tripadvisor 2.0/5

yummyy2014 Bisnis - Ulasan TripAdvisor tersertifikasi

Stayed overnight for business trip, the only thing I like only the size of the room. Other that really need more maintenance and improvements. The kettle couldn’t stop itself when it’s boiled. The bathtub couldn’t be used as only the shower worked. Shower gel filled with water, no gel inside. No hand towel. This morning went down for breakfast. I like fruit coffee bread for breakfast. They all were not interesting, the fruit was not fresh, the coffee was horrible (had latte from the machine). The jams OMG… tried mug beans porridge, it was very sweet, bubur ayam was the only food was OK to eat. Many food has finished and no additional from the kitchen (it was only 8)

Dear Yummyy2014, We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay. However, I am disappointed to hear about the overall situation about your experience isn't good as well the standard. We will certainly looking for the further improvement. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards, Pupung Sutisna, General Manager

lokasi Ok

Catatan tamu Avis 4.0/5

Pujo L. Keluarga - Ulasan terverifikasi ALL

dekat utk jalan2 keliling semarang

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 226 ulasan 9.2/10 Lokasi
  • 595 ulasan 7.6/10 Kamar
  • 900 ulasan 9.3/10 Pelayanan
  • 10 ulasan 6.8/10 Internet
  • 523 ulasan 8.3/10 Makanan
  • 346 ulasan 8.2/10 Kebersihan
  • 336 ulasan 8.5/10 Fasilitas
  • 234 ulasan 7.5/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Semarang

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.