イビスプラハオールドタウン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,793 件のレビュー

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Na Porici 5, 11000 プラハ, チェコ共和国

説明

ホテルのその他の情報

  • プラハ旧市街の中心部に位置

  • 公共交通機関に近接

  • 全館でご利用いただける無料Wi-Fi

  • 専用駐車場

  • レストラン、ショッピング、アトラクションが徒歩圏内

当ホテルの客室

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ホテル所在地

イビスプラハオールドタウン

Na Porici 5
11000 プラハ
チェコ共和国

GPS:50.088951, 14.43026

電話番号
ファックス +420 266 000 660

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

IBIS RESTAURANT

セルフサービスのレストランでは、日替わりで朝食をお楽しみいただけます。温かいビュッフェだけでなく、コールドカット、サラダバー、ホームメイドベーカリーからお好きなものをお選びください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,793 件のレビュー

トリップアドバイザーの評価  4.0/5  3,997 件のレビュー

Good location but poor quality and rude staff

トリップアドバイザーの評価 2.0/5

TomMelb2024 ファミリー - トリップアドバイザー認証口コミ

I recently stayed at this hotel, expecting the reliable service and quality I’ve experienced at other ibis locations, as I’m an ALL member. Unfortunately, this experience fell far short of that standard. The hotel’s location is convenient, but that’s about the only positive aspect. The rooms were underwhelming, with low-quality bed linens and cushions that felt old and uncomfortable. Even more disappointing was the staff – they were not only unhelpful but outright rude at times. Astonishingly, none of the staff could speak English or any other language besides the local one, which is surprising for a hotel catering to international tourists. I’ve always trusted ibis and its partners to provide a consistent, guest-centered experience, but this was my first truly disappointing stay. I hope management takes note and makes the necessary improvements.

Dear TomMelb2024, Thank you for sharing your experience with us. We are truly sorry to hear that your recent stay did not meet the high standards of service and quality that we aim to provide. We sincerely apologize for any inconvenience caused by the condition of the rooms and the behavior of our staff. Your feedback regarding the bed linens, cushions, and the language proficiency of our team is duly noted, and we will address these areas internally to ensure such issues are rectified. At ibis Praha Old Town, we strive to offer a comfortable and pleasant stay to all our guests, and we regret that we fell short during your visit. We appreciate your loyalty as an ALL member, and we hope to have the opportunity to welcome you back in the future to showcase the true ibis experience. Should you decide to stay with us again, please do not hesitate to reach out to me directly. Warm regards, Katerina Nemcova, Sales Manager

Good location

トリップアドバイザーの評価 4.0/5

MonyLux トリップアドバイザー認証口コミ

Good central location. The hotel is relatively clean and room are comfortable enough . Standard room for an Ibis. The staff is fine and helpful. Towels were missing but they did bring them immediately after my call. Breakfast pretty good with a good variety of choice.

Dear MonyLux, thank you for choosing ibis Praha Old Town. We are delighted to hear you enjoyed our central location, clean rooms, and helpful staff. Your feedback on the breakfast variety is appreciated. We look forward to welcoming you back. Warm regards, Katerina Nemcova, Sales Manager

Good for few days

トリップアドバイザーの評価 4.0/5

geisagaigerdeo Couples - トリップアドバイザー認証口コミ

Here is your message in English: "The hotel is the standard Ibis that everyone knows. The room wasn’t very large, it was medium-sized. I’ve stayed in smaller rooms and I’ve stayed in a larger one in Vienna. Unfortunately, Ibis doesn’t have a minibar in the room, which I think is one of the major drawbacks of the Ibis chain. If you need ice, you have to ask for it at the hotel bar or reception. Of all the Ibis hotels I stayed in during this trip, this one was the most worn out, the oldest. The others had already been modernized." "The location is very good, with trains, supermarkets, and the metro nearby. You can do a lot of things on foot. And the breakfast is quite plentiful."

Dear geisagaigerdeo, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel suitable for your stay and that you appreciated our convenient location and breakfast offerings. We have taken note of your comments regarding the room size and amenities. We regret that the lack of a minibar and the worn-out condition of the room did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our guests' experience. Should you choose to stay with us again, please feel free to reach out to our staff for any assistance you may need during your stay. Warm regards, Katerina Nemcova, Sales Manager

Excellent location for exploring.

トリップアドバイザーの評価 4.0/5

LouW08 トリップアドバイザー認証口コミ

We arrived late at night and had a friendly welcome. The location was superb close to all the main attractions. Room was basic, but we didn’t spend much time in there so that was fine, there was air conditioning which was much needed!, maybe could been better if it had a kettle and some tea facilities. Breakfast had a wide choice and facilities in the restaurant were all clean and modern. Would definitely recommend staying here. My tip for Prague would be to explore the smaller side streets where you will avoid the crowds and find some hidden squares, fantastic buildings and restaurants.

Dear LouW08, Thank you for your positive review and for choosing ibis Praha Old Town. We are delighted to hear that you enjoyed our excellent location and friendly welcome. It's great to know that you found our breakfast choices satisfactory and our restaurant facilities clean and modern. We appreciate your feedback regarding the room amenities and will take it into consideration for future improvements. If you decide to visit us again, there is free parking available on the nearby streets. Your tip for exploring Prague's smaller side streets is fantastic, and we hope our guests take your advice to discover the hidden gems of the city. We look forward to welcoming you back in the future. Warm regards, Katerina Nemcova, Sales Manager

Perfect for our needs.

トリップアドバイザーの評価 5.0/5

Cheri S トリップアドバイザー認証口コミ

Perfect location, sites within east walking distance. Very clean. Great air conditioning. The breakfast was very good with a great variety. Transportation system so easy to use. Loved Prague. Staff very helpful with any questions that we had.

Dear cherijeanne, Thank you for your kind review! We are delighted that you enjoyed our central location, cleanliness, and helpful staff. We are thrilled you found our breakfast selection satisfactory. We hope to welcome you back soon. Katerina Nemcova, Sales Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 36 件のレビュー 8.4/10 インターネット
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  • 926 件のレビュー 8/10 清潔さ

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周辺の他の施設

プラハのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。