ノボテルプラハウェンセスラススクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,808 件のレビュー

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38 Katerinska, 12000 プラハ, チェコ共和国

説明

ホテルのその他の情報

  • フィットネスセンター、屋内温水プール、サウナ

  • 種類豊富な各国料理と郷土料理

  • 無料のWi-Fi

  • ヴァーツラフ広場から徒歩15分です。

  • ヴァーツラフハヴェル空港から車で30分

当ホテルの客室

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ホテル所在地

ノボテルプラハウェンセスラススクエア

38 Katerinska
12000 プラハ
チェコ共和国

GPS:50.074942, 14.428032

電話番号
ファックス +420 266 000 250

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO2

Local and international specialties. Dietetic menu also available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,808 件のレビュー

トリップアドバイザーの評価  4.0/5  2,353 件のレビュー

Super location,fantastic hotel

トリップアドバイザーの評価 5.0/5

dagmar1957 トリップアドバイザー認証口コミ

This hotel is placed in the new part of the city.Short way to the old part,infrastructure is excellent.Nice swimming pool,gym,sauna.The rooftop have fantastic view and you can to sit there and enjoy relaxing atmosphere.The staff is always friendly.The hotel is fresh,newly redecorated and redesigned.

Dear Kanika, Thank you for your kind words regarding your recent stay at Novotel Praha Wenceslas Square. We are delighted to hear that you found our staff polite and courteous, and that you appreciated our convenient location near public transportation. Cleanliness is indeed a priority for us, and it is gratifying to know that your accommodations met your expectations. We look forward to welcoming you back in the future. Sincerely, Barbora Fagan Guest Relation Specialist

Great winter break

トリップアドバイザーの評価 5.0/5

Linda R トリップアドバイザー認証口コミ

Great hotel close to tram line that takes you all over city, rooms nice large and spotlessly clean, service was really good snd a nice touch was they left some sweets and a bottle of wine on the room set put lovely as it was my partners birthday

Dear Linda, Thank you for your wonderful feedback regarding your recent stay at Novotel Praha Wenceslas Square. We are delighted to hear that you enjoyed our convenient location, spacious accommodations, and attentive service. It is always our pleasure to add a special touch for celebrations, and we are glad that you appreciated the sweets and wine in your room. We look forward to welcoming you back for another memorable stay. Sincerely, Barbora Fagan Guest Relation Specialist

Repeat stay

トリップアドバイザーの評価 5.0/5

danny r トリップアドバイザー認証口コミ

Repeat stay,hotel newly decorated and looks nice.There garage is ok even for larger car.Check in and out professional but as silver member no bottle of water just a carafe and note to go to galigan fountain by elevator.As negative point is a height of a bathtub,sorry for old people trying to get in and out. Dannyr

Misleading Amenity - Disappointed

トリップアドバイザーの評価 1.0/5

RaoKiranKo トリップアドバイザー認証口コミ

For Business travelers - Here is a thing that needs serious improvement if Novotel is calling it an amenity. The iron room! As a business traveler, i prefer to book hotels with Iron facility. This hotel has an iron room on the 6th floor - the problem, the iron stand is meant for kids clothing, and there is no feature in the iron room to either hang the clothes you have ironed or at least a table of sorts where you can place the clothes. As a result, take one piece of cloth, iron it, get back to the room and then take the next one. Coz the iron stand is so small it can only accommodate a handkerchief after you place the iron on it. Day 1 of my 2 weeklong stay, I am really disappointed, and I am considering changing the hotel. I tried to speak to the front desk, but the gentleman said - I fail to understand the problem, an insensitive response from someone in the hospitality industry.

Dear Lalitha, Thank you for taking the time to share your feedback. I am truly sorry to read about your disappointment with the ironing facilities and, most importantly, for the insensitive response you received from our team. Please accept my sincere apologies — this is not the level of service or care we strive to provide. Your comments about the ironing room are well noted and will be shared with our management team for review. We truly value your input and will look into ways to improve this amenity to better meet the expectations of our business travelers. Once again, I am very sorry for the inconvenience and frustration this caused during your stay. I hope you will give us another opportunity in the future to restore your trust in our service. Sincerely, Barbora Fagan Guest Relation Specialist

Warm friendly hotel, a walk from old centre

トリップアドバイザーの評価 4.0/5

jill m トリップアドバイザー認証口コミ

Clean friendly international hotel with small but well appointed swimming pool and sauna for guests. Breakfast described as continental but generous including freshly cooked eggs and bacon, waffles, pancakes as well as many pastries fruits cereals etc. Bit misleading to name it Wenceslas - it’s about 10 mins walk from W Square. We had a family room for 4 - it was tiny but clean and warm.

Dear Jill M, Thank you for taking the time to share your experience at Novotel Praha Wenceslas Square. We are delighted to hear that you found our hotel warm and friendly, and that you enjoyed the cleanliness and amenities we offer, including the swimming pool and sauna. It is wonderful to know that our breakfast spread met your expectations and provided a generous selection for you and your family. We appreciate your feedback regarding the location of our hotel. While we strive to maintain clarity in our naming, we understand that the proximity to Wenceslas Square can sometimes be perceived differently. Your insights are valuable as they help us improve the way we communicate with our guests. Regarding the family room, we are glad to hear that it was clean and warm. We understand that room sizes can vary and appreciate your understanding in this matter. Should you choose to stay with us again, we would be more than happy to assist you in finding accommodations that best suit your needs. Sincerely, Barbora Fagan Guest Relation Specialist

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 875 件のレビュー 9.3/10 ロケーション
  • 1,069 件のレビュー 6.7/10 客室
  • 943 件のレビュー 8.2/10 サービス
  • 19 件のレビュー 8/10 インターネット
  • 767 件のレビュー 8.7/10 朝食
  • 434 件のレビュー 7.1/10 清潔さ
  • 312 件のレビュー 6.8/10 プール
  • 154 件のレビュー 6.7/10 ウェルネス・温泉エリア

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