ノボテルプラハウェンセスラススクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,810 件のレビュー

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38 Katerinska, 12000 プラハ, チェコ共和国

説明

ホテルのその他の情報

  • フィットネスセンター、屋内温水プール、サウナ

  • 種類豊富な各国料理と郷土料理

  • 無料のWi-Fi

  • ヴァーツラフ広場から徒歩15分です。

  • ヴァーツラフハヴェル空港から車で30分

当ホテルの客室

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ホテル所在地

ノボテルプラハウェンセスラススクエア

38 Katerinska
12000 プラハ
チェコ共和国

GPS:50.074942, 14.428032

電話番号
ファックス +420 266 000 250

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO2

Local and international specialties. Dietetic menu also available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,810 件のレビュー

トリップアドバイザーの評価  4.0/5  2,349 件のレビュー

Great winter break

トリップアドバイザーの評価 5.0/5

Linda R トリップアドバイザー認証口コミ

Great hotel close to tram line that takes you all over city, rooms nice large and spotlessly clean, service was really good snd a nice touch was they left some sweets and a bottle of wine on the room set put lovely as it was my partners birthday

Repeat stay

トリップアドバイザーの評価 5.0/5

danny r トリップアドバイザー認証口コミ

Repeat stay,hotel newly decorated and looks nice.There garage is ok even for larger car.Check in and out professional but as silver member no bottle of water just a carafe and note to go to galigan fountain by elevator.As negative point is a height of a bathtub,sorry for old people trying to get in and out. Dannyr

Misleading Amenity - Disappointed

トリップアドバイザーの評価 1.0/5

RaoKiranKo トリップアドバイザー認証口コミ

For Business travelers - Here is a thing that needs serious improvement if Novotel is calling it an amenity. The iron room! As a business traveler, i prefer to book hotels with Iron facility. This hotel has an iron room on the 6th floor - the problem, the iron stand is meant for kids clothing, and there is no feature in the iron room to either hang the clothes you have ironed or at least a table of sorts where you can place the clothes. As a result, take one piece of cloth, iron it, get back to the room and then take the next one. Coz the iron stand is so small it can only accommodate a handkerchief after you place the iron on it. Day 1 of my 2 weeklong stay, I am really disappointed, and I am considering changing the hotel. I tried to speak to the front desk, but the gentleman said - I fail to understand the problem, an insensitive response from someone in the hospitality industry.

Dear Lalitha, Thank you for taking the time to share your feedback. I am truly sorry to read about your disappointment with the ironing facilities and, most importantly, for the insensitive response you received from our team. Please accept my sincere apologies — this is not the level of service or care we strive to provide. Your comments about the ironing room are well noted and will be shared with our management team for review. We truly value your input and will look into ways to improve this amenity to better meet the expectations of our business travelers. Once again, I am very sorry for the inconvenience and frustration this caused during your stay. I hope you will give us another opportunity in the future to restore your trust in our service. Sincerely, Barbora Fagan Guest Relation Specialist

Warm friendly hotel, a walk from old centre

トリップアドバイザーの評価 4.0/5

jill m トリップアドバイザー認証口コミ

Clean friendly international hotel with small but well appointed swimming pool and sauna for guests. Breakfast described as continental but generous including freshly cooked eggs and bacon, waffles, pancakes as well as many pastries fruits cereals etc. Bit misleading to name it Wenceslas - it’s about 10 mins walk from W Square. We had a family room for 4 - it was tiny but clean and warm.

Dear Jill M, Thank you for taking the time to share your experience at Novotel Praha Wenceslas Square. We are delighted to hear that you found our hotel warm and friendly, and that you enjoyed the cleanliness and amenities we offer, including the swimming pool and sauna. It is wonderful to know that our breakfast spread met your expectations and provided a generous selection for you and your family. We appreciate your feedback regarding the location of our hotel. While we strive to maintain clarity in our naming, we understand that the proximity to Wenceslas Square can sometimes be perceived differently. Your insights are valuable as they help us improve the way we communicate with our guests. Regarding the family room, we are glad to hear that it was clean and warm. We understand that room sizes can vary and appreciate your understanding in this matter. Should you choose to stay with us again, we would be more than happy to assist you in finding accommodations that best suit your needs. Sincerely, Barbora Fagan Guest Relation Specialist

Best Hotel in Prague!

トリップアドバイザーの評価 5.0/5

Maxim B トリップアドバイザー認証口コミ

This is my favourite hotel in Prague and in my opinion the best place to stay for a day, or for a week. Excellent service, clean and quiet, a very professional team, excellent breakfast, and a friendly bar place. I can gladly put 10 of 10 instead of 5:) Special thanks also to the Deputy GM Petr Vecker for hospitality and professionalism!

Dear Maxim, What a wonderful review – thank you so much for your kind words and for considering us your favourite hotel in Prague! We are delighted to read that you enjoyed our service, cleanliness, quiet atmosphere, and breakfast, as well as the friendly bar. Your appreciation means a lot to us, and it motivates our team to continue doing our very best. A special thank you for recognizing our Deputy GM, Petr Vecker – we will be sure to share your kind compliments with him. It will be our great pleasure to welcome you back again, whether for just one day or for a whole week. Sincerely, Barbora Fagan Guest Relation Specialist

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 889 件のレビュー 9.3/10 ロケーション
  • 1,056 件のレビュー 6.6/10 客室
  • 945 件のレビュー 8.4/10 サービス
  • 18 件のレビュー 8.3/10 インターネット
  • 762 件のレビュー 8.8/10 朝食
  • 430 件のレビュー 7.2/10 清潔さ
  • 320 件のレビュー 7.1/10 プール
  • 160 件のレビュー 7/10 ウェルネス・温泉エリア

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周辺の他の施設

プラハのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。