피닉스 호텔 요그야카르타 - 핸드리튼 컬렉션 5성

고객 평점 (ALL 평가) 4.8/5 94 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
피닉스 호텔 요그야카르타 - 핸드리튼 컬렉션 - Image 1
피닉스 호텔 요그야카르타 - 핸드리튼 컬렉션 - Image 2
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피닉스 호텔 요그야카르타 - 핸드리튼 컬렉션 - Image 4
Jl Jenderal Sudirman 9, 55233 요그야카르타, 인도네시아

호텔설명

호텔 추가 정보

  • 유명 쇼핑가인 투구 및 말리오보로 거리 인근의 요그야카르타 중심지 위치

  • 멋진 수영장이 내려다보이는 발코니가 갖춰진 객실

  • 자무 클래스, 요가, 호텔 투어 등 다양한 무료 문화 활동

  • 무제한 무료 WIFI 무선 인터넷

  • 웰컴 드링크 및 현지 전통 간식이 제공되는 특별한 체크인

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호텔 위치

피닉스 호텔 요그야카르타 - 핸드리튼 컬렉션

Jl Jenderal Sudirman 9
55233 요그야카르타
인도네시아

GPS:-7.782697, 110.368393

전화
팩스 +62 274 566856

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  94 리뷰

TripAdvisor 평가  4.5/5  4,565 리뷰

2025으뜸 시설

I was dreaming to stay in that hotel. I was very disappointed.

트립어드바이저 평점 1.0/5

pierrer864 TripAdvisor 인증 리뷰

I was looking for long to visit Yogyakarta, I am a big travel and did in Indonesia more than 50 trips, more or less long. I am Accor + member and a big fan of M gallery hotels and Handwritten collection ones. I feel they have all a special character. La Coupole in Sapa and Hotels des Arts in Saigon, both in Vietnam are really jewels in hotel business. I was finding Phoenix Hotel in Yogyakarta on Accor website. I was making reservation for two nights, first in a premium room and a cancelled for a suite, even if the price was higher because I was very exited to stay there. The old hotel is very nice, charming style, and the suite was well maintained, I think recently renovated. The staff was perfect, Indonesian kindness and way of service. The food in the restaurant was extremely nice, we ate there most of the time, and a big effort is done for breakfast which usually is not an Indonesian specialty. But, the swimming pool was a lot smaller than expected, and probably because of the situation in the middle of the buildings, very noisy. I love swimming and I was there once for 30 minutes only. The suite is space and comfortable, but the bathroom is not at the level expected in this type of hotel, maybe the « Mandi » traditional. I was planning to stay longer, but we were very happy to escape after two nights for paradise in Plataran Borobodur. An incident was also happening during our stay and leave me a bitter taste. I am used to take coffee from machine every morning. I am equipped in France and in Beijing where I work. In each hotel, I get one also from different brands. In that suite, it was an old machine that, even French from Malongo brand, I never seen, probably made before I was born. The new ones on the Malongo website look very different now. No manual for using it. I succeeded to make a first one, but on second attempt a plastic knob broke in my hand. I informed the reception immediately. They told me that it’s the third time this was happening and unfortunately, I have to pay for the machine. More than 150 € for a machine that was over aged and my money will help to buy a new machine. I found that attitude very bad, not at the level of 4 stars hotel from Accor group. I am responsible of what I can break, but any insurance will pay for the price of used machine. My overall thinking is very negative about the management of that hotel, and I don’t recommend to stay there based on my traveler experience.

Dear Mr. pierrer864, Thank you very much for taking the time to share your detailed feedback. We truly appreciate your loyalty to our brand and your passion to visit our heritage hotel. We are pleased to hear that you appreciated the charm of our hotel, the comfort of your suite, the warm and genuine services provided by our team and the restaurant services including the breakfast. Your kind words really mean a lot to us. However, we are genuinely sorry to learn that some aspects of your stay did not meet your expectations. Please accept our sincerest apologies for the disappointment you experienced regarding the swimming pool, bathroom design, and the coffee machine incident. We fully understand your displeasure about those happenings, and we regret that this situation left a negative impression to you. Your comments have been shared with the team for immediate review. We are already taking steps to evaluate the condition of the in-room coffee machines and to ensure that clear instructions are provided for guest use. We are also reviewing our handling of damage incidents to ensure fairness and openness for all our valued guests. We hope we still have another opportunity to restore your trust to our hotel on a future visit to Yogyakarta, to fix our flaws and to provide a stay that truly reflects the high standards of comfort and service that define our brand. Once again, thank you and we really appreciate for your constructive feedback. Sincerely Yours, Rulvastina Randy General Manager

Exceptional stay at The Phoenix Hotel

트립어드바이저 평점 5.0/5

Jeroen v TripAdvisor 인증 리뷰

We had an absolutely fantastic stay at The Phoenix Hotel in Yogyakarta! The hotel’s historic charm, elegant colonial architecture, and serene atmosphere made it a perfect base for exploring the city. Every detail from the beautifully maintained rooms to the peaceful pool area reflected the hotel’s commitment to quality and comfort. A special mention must go to Dina at the Paprika Restaurant, who truly made our stay unforgettable. Her warm smile, genuine kindness, and impeccable service turned every meal into a wonderful experience. Dina went above and beyond to make us feel welcome, offering great recommendations and ensuring everything was perfect. She embodies the spirit of Indonesian hospitality at its best. We left The Phoenix Hotel feeling completely relaxed and grateful for such an exceptional experience. Highly recommended for anyone visiting Yogyakarta and don’t miss breakfast or dinner at Paprika Restaurant!

Dear Mr. Jeroen V, Thank you so much for your heartfelt and generous review of us. We’re truly pleased to hear that you had a fantastic stay with us. It’s also lovely to know that the charm and tranquil atmosphere of our hotel make your visit so memorable. Your kind words about us truly mean a lot to our entire team, as we strive to create a delight space that beautifully capture the top quality and comfort. We’re especially grateful for your special mention of Dina, our professional waitress. It’s wonderful to know her genuine and exceptional service left such a lasting impression. We'll be sure to share your compliments with her. We believe that she’ll be happy to hear that she helped make your experience so memorable. Thank you once again for your recommendation. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable moment in the future. Warm regards, Rulvastina Randy General Manager

Looks Traditional, But Not Worth It Due to Hygiene Issues

트립어드바이저 평점 2.0/5

Journey319241 TripAdvisor 인증 리뷰

Booked two nights, paid in full, hoping for a relaxing stay with family. The hotel looks traditional online, but the hygiene was disappointing. The room had a strong smell, and the overall feel was uncomfortable. After an hour, I felt nauseous and on the verge of a hives outbreak,so we left immediately. I discussed with the hotel, offered to pay for one night, and asked for a refund for the second. They refused. I’m not writing this to complain, but to offer a true experience. If you have allergies or sensitive health, be cautious.

Dear Ms. Helen, Thank you for sharing your feedback. We’re truly sorry to hear that your stay experience did not meet your expectations and we sincerely apologize for the inconvenient happened to you while visiting our hotel. The cleanliness and guest comfort are definitely priorities for us, and we take your comments very seriously. We have already reviewed the matter with our team to ensure this situation will not occur again in the future. We regret that we could not meet your needs and that we felt short in your case, however, we appreciate that you bring this to our attention. Your input helps us to improve. Once again we are sorry for the happening. We hope to still have another opportunity to fix our flaws and to serve a much better experience with us. Thank you once again for your valuable feedback and we wish you all the best in your future travels. Sincerely Yours, Rulvastina Randy General Manager

Beautiful hotel, quality meals

트립어드바이저 평점 5.0/5

Terry K TripAdvisor 인증 리뷰

Set in a historic and cultural building this hotel oozes with heritage and style. Our room was pleasantly decorated albeit a little small, we had a small balcony which was most welcome. We had all the amenities you would expect plus slippers, a Bible and a Quran. Breakfast, a varied selection for all tastes was in a delightful open courtyard with a fountain and a musician playing traditional music. It also has a restaurant in the evening where we had excellent dinner, nicely presented and cooked to perfection.

Dear Mr & Mrs. Terry K, Thank you so much for your wonderful review. We're truly delighted to hear that you enjoyed the unique charm and heritage style of our hotel, as well as the thoughtful touches in your room and the warm ambiance of our courtyard. While we understand your room may have felt a little compact, we're glad that the décor and the addition of a balcony made your stay more enjoyable. It’s a pleasure to know that you appreciated the variety at our breakfast, along with the traditional music and the peaceful setting by the fountain. We're also happy that your dinner experience at our restaurant definitely met your expectations. We hope to have the pleasure of welcoming you back again soon for another memorable experience with us, at The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Had an amazing stay at The Phoenix Hotel Yogyakarta!

트립어드바이저 평점 5.0/5

xpasqa TripAdvisor 인증 리뷰

We received incredible service from the moment we arrived. The hotel arranged a private tour for us to visit the historic sites, which was such a thoughtful touch. What made it even more special was learning that this hotel itself is a piece of Indonesian history - actually staying here felt like being part of the country's independence story. Huge thanks to Mr. Eko for his warm welcome and hospitality to our family. Also want to give a shoutout to Arin, Githa, and Ardan for their outstanding service throughout our stay. The whole team really went above and beyond to make our visit memorable. Highly recommend this place if you want to experience Yogyakarta's history while enjoying excellent service!

Dear Mr/Ms. XPasqa, Thank you so much for your wonderful feedback. We’re truly delighted to hear that you have such a memorable experience at The Phoenix Hotel Yogyakarta and that you appreciated both the historical charm of our hotel and the personalized service provided by our team. It’s also encouraging our team that our staff made a lasting impression to you and your family. Mr. Eko, Arin, Githa, and Ardan are very pleased that their effort to make your stay the most comfortable one was recognized. We will be sure to pass along your kind words to them. We’re also glad you enjoyed the private tour and that you felt a connection to the rich history of Indonesia through your stay. It’s our honor to be part of a place that holds such significance, and even more so to share it with guests like you. Thank you again for your heartfelt recommendation. We hope to welcome you and your family back again soon for another unforgettable visit to The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 405 리뷰 9.2/10 위치
  • 685 리뷰 7.3/10 객실
  • 1,069 리뷰 9.3/10 서비스
  • 11 리뷰 9.7/10 인터넷 가격
  • 481 리뷰 8/10 분위기
  • 458 리뷰 8.9/10 조식
  • 393 리뷰 8.3/10 편의 시설
  • 294 리뷰 8/10 청결도

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요그야카르타 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.