ibis budget Stuttgart City Nord 1,5 estrellas

Dear Mr. A., Thank you for taking the time to review your stay at Ibis budget Stuttgart City Nord. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the ibis budget Stuttgart City Nord Siemensstrasse 28 • 70469 Stuttgart • Deutschland T +49 (0) 711 88 20 07 20 • F +49 (0) 711 88 20 07 25 h5… ibisbudget.com • accorhotels.com

Dear Mr. F., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the ibis budget Stuttgart City Nord Siemensstrasse 28 • 70469 Stuttgart • Deutschland T +49 (0) 711 88 20 07 20 • F +49 (0) 711 88 20 07 25 h5… ibisbudget.com • accorhotels.com

Dear Mr. S., We are very pleased that you took the time to review your visit with us at Ibis budget Stuttgart City Nord. Thank you for high rating in almost all categories, and also for your critique and suggestions on improvement regarding the air condition and the house-keeping. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis budget Stuttgart City Nord Siemensstrasse 28 • 70469 Stuttgart • Deutschland T +49 (0) 711 88 20 07 20 • F +49 (0) 711 88 20 07 25 h5… ibisbudget.com • accorhotels.com

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Helena Klusin - General Manager ibis budget Stuttgart City Nord Siemensstrasse 28 • 70469 Stuttgart • Deutschland T +49 (0) 711 88 20 07 20 • F +49 (0) 711 88 20 07 25 h5441-gm@accor.com ibisbudget.com • accorhotels.com

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Stuttgart City Nord. I am sorry that your experience did not meet your expectations. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Klusin - General Manager