ノボテルパリロワシーCDGコンベンション 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 812 件のレビュー

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10 Allée du Verger, 95700 ロワシーアンフランス, フランス

説明

ホテルのその他の情報

  • シャルル ド ゴール空港から5分（ご要望に応じて有料シャトルのご利用可）

  • ジャグジー、サウナ、屋内温水プール

  • 電気自動車用充電スタンドあり

  • ツーリズム＆ハンディキャップ認定

  • 屋内温水プールと各種機器完備のフィットネスセンター

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ホテル所在地

ノボテルパリロワシーCDGコンベンション

10 Allée du Verger
95700 ロワシーアンフランス
フランス

GPS:48.998928, 2.517808

電話番号
ファックス +33 1 34 29 95 60

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

GOURMET BAR ROISSY CDG

レストランではお客様のニーズに合わせたシンプルな料理をご用意しております。ご家族やご友人との楽しいひと時をお過ごしください。土日祝日、学校休暇期間中のランチはお休みとなります。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  812 件のレビュー

トリップアドバイザーの評価  4.0/5  1,762 件のレビュー

2024エクセレンス認証

Great Hospitality and Service

トリップアドバイザーの評価 5.0/5

mohammad t トリップアドバイザー認証口コミ

Amazing hospitality by Mr Monsur at reception. Great efficiency during check in and he was kind to ensure I get the room quite quick. Also good food at the hotel which gives great experience. Overall good experience and surely would be coming back again here.

Dear guest, Thank you so much for your wonderful review! We are thrilled to hear that you experienced amazing hospitality from Mr. Monsur at the reception and that your check-in was efficient. It's great to know you enjoyed the food at the hotel and had an overall positive experience. We look forward to welcoming you back for another stay in the future! Best regards,

Very nice staff

トリップアドバイザーの評価 5.0/5

L4240LNricardom ビジネス - トリップアドバイザー認証口コミ

Thanks a lot to Mr. Monsur for the great service. All went well.. Just the breakfast was not as good as expected didn't have much to choose and was regularly out of stock on the few things that should be available. All staff was very kind and helpful.

Dear guest, Thank you for your feedback and for acknowledging our staff, especially Mr. Monsur, for the great service. We are delighted to hear that overall everything went well and that our team was kind and helpful. We apologize for the disappointment you experienced with the breakfast selection and availability. Your comments are valuable to us, and we will address these issues to ensure a more satisfying breakfast experience for our guests. We appreciate your insights and hope to have the opportunity to welcome you back for an even better stay. Best regards,

Ok but not great

トリップアドバイザーの評価 3.0/5

bfjLondon ファミリー - トリップアドバイザー認証口コミ

Ok but not great. Staff at the entrance is very nice and try to be very hepful but staff at the restaurant is below average. We waited quite some time to order, to be served and to order again, despite the restaurant being only at 20% capacity. The room was small, air conditioning was barely functioning and their only option to help was to open the window, which faces the airport and the noise of planes. I had switched my booking from Campanile to Novotel to get a better experience, i was wrong.

Dear guest, Thank you for taking the time to share your feedback. We genuinely appreciate your comments and are sorry to hear that your experience did not meet your expectations. We're glad to hear that you found our entrance staff friendly and helpful; however, we sincerely apologize for the service delays you encountered in the restaurant. Please rest assured that we take your feedback seriously and will address this with the restaurant team to ensure improvements are made. We're also sorry that the air conditioning in your room did not perform as expected and that the noise from the airport impacted your stay. Your comfort is very important to us, and we will work on addressing these concerns. We appreciate your feedback, as it helps us improve. We hope to have the opportunity to provide you with a much better experience in the future. Best regards,

if you are flying from CDG don't go there, shuttle not free and very inconvenient (don't drop you off at airport)

トリップアドバイザーの評価 1.0/5

Habibamine トリップアドバイザー認証口コミ

Their shuttle service is with a third party, can't reserve it though hotel and you need to pay, they don't drop you off/pick you up from airport but from a train ride away from airport called CDG Val (very inconvenient if you have luguage) so essentially you need to take both Shuttle and train to get in/off hotel. + there is NO SHUTTLE between 12-5 pm as if flights don't happen?? Rooms are old, bathrooms are old, carpet will give you allergies, food at hotel limited and very average (4-5 choices)...hotel so old you feel in a dormitory when in the corridors...lobby is well maintained and staff is nice

Dear guest, Thank you for sharing your feedback. We value all comments from our guests as they help us improve our services. We're sorry to hear that your experience at our hotel did not meet your expectations. Regarding the shuttle service, we apologize for any inconvenience caused. Our shuttle is indeed operated by a third party and we understand that the transfer process can be challenging, especially with luggage. Unfortunately, the shuttle schedule is beyond our direct control, but we are always striving to improve coordination and convenience for our guests. We appreciate your feedback about the rooms and dining options. Your comments have been noted and will be shared with our management team to address the issues raised. We are continually working on updating and maintaining our facilities to ensure a comfortable stay for all our guests. We take pride in our staff and are pleased to know that you found them nice and the lobby well-maintained. We hope to have another opportunity to provide you with a better experience in the future.

If you are careful while booking, this property is ok.

トリップアドバイザーの評価 2.0/5

U_K_N_P_M トリップアドバイザー認証口コミ

It is a nice property. But the check in staff is quite rude. I paid full room charges and taxes. They insisted on 600 Euros. My room rent itself was only 158 Euros!! No idea why they wanted 600 Euros credit card deposit. They threatened not to give a room if I don’t deposit the money, even after paying full rent and taxes in advance.

Dear guest, We are sincerely sorry to learn about the inconvenience you experienced during your recent stay at our property. We deeply apologize for the confusion and frustration caused by the discrepancy in the pre-authorization amount on your credit card. Please be informed that the correct pre-authorization amount for the security deposit should have been 50 Euros, not 600 Euros. We understand the frustration this must have caused you after already paying the full room charges and taxes upfront. Rest assured, our team will be reviewing our procedures to ensure such errors do not occur in the future, and we will address the issue with the check-in staff to prevent a recurrence of such behavior. We value your feedback and your satisfaction is of utmost importance to us. Should you have any further concerns or require assistance, please do not hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back under more favorable circumstances. Warm regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 347 件のレビュー 7.6/10 ロケーション
  • 688 件のレビュー 5.6/10 客室
  • 954 件のレビュー 7.7/10 サービス
  • 8 件のレビュー 7.1/10 インターネット
  • 328 件のレビュー 6.9/10 料理
  • 303 件のレビュー 7.4/10 朝食
  • 260 件のレビュー 4.7/10 清潔さ
  • 68 件のレビュー 8.5/10 バー＆飲料

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周辺の他の施設

ロワシーアンフランスのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。