希尔德斯海姆诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 713 评论

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Bahnhofsallee 38, 德国, 31134 希尔德斯海姆, 德国

描述

酒店其他优惠

  • 安心悦界认证酒店

  • 位于市中心，5 分钟即可抵达历史中心

  • 设有 120 间舒适客房和 8 间会议室

  • 大堂提供 24 小时自助服务：Kukime 商店供应冷饮和小吃

  • 配备免费无线网络

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酒店位置

希尔德斯海姆诺富特酒店

Bahnhofsallee 38, 德国
31134 希尔德斯海姆
德国

GPS:52.155709, 9.95596

电话
传真 +49 5121 1717700

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT SUELTINO

早晨，您可以在 Sültino 餐厅享用丰盛的自助早餐。午餐和晚餐时段，餐厅可能仅面向工作会议团体和公司开放，但会提前通知。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  713 评论

TripAdvisor 评级  4.0/5  480 评论

Value for money

Tripadvisor 评级 4.0/5

845claryg 家庭住宿 - 经 TripAdvisor 认证的评论

Nice hotel with spacious and clean rooms located in a large green area near the historical city Center. Comfortable beds. We really appreciated the shampoo and body wash from Rituals. Parking area beside the hotel Polite and helpful staff. Did not try the breakfast since it was an extra cost.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Nice stay

Tripadvisor 评级 5.0/5

svenMarch74 经 TripAdvisor 认证的评论

Friendly and customer focused service team. Check in/out fast. Spacious rooms in good conditions..... houskeeping is doing a great job! WiFi fast and stable enough for HD streaming :-) Car parking directly at the hotel. Central location and just five minutes to the Autobahn. I'll definitely come back!

Dear Sven, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick General Manager

Beautiful hotel

Tripadvisor 评级 5.0/5

wimtraveler2021 商务住宿 - 经 TripAdvisor 认证的评论

Beautiful hotel at walking distance from the scenic city centre. Very nice bar and good food if you want to stay in the hotel. Nice people and clean rooms. For me the matras was to hard. I don't need 200 letters to express my review.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager

A good value for money

Tripadvisor 评级 5.0/5

Gerris-Lacustris Couples - 经 TripAdvisor 认证的评论

The room was a decent size and clean. The beds super comfortable. The staff very friendly and attentive. We paid €209 for two nights and two adults, Saturday to Monday. Not too shabby if you ask me. The hotel car park was €8 per night. As it is in the middle of the town it did not belong to the hotel, at least not alone. Town folk could park there, too. So that’s not too bad. We have stayed there several times over the past 30 years and were never disappointed.

Dear Gerris-Lacustris, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you many more times.. Sincerely, Josefine Wieczorek, Sales

Very Nice.. but just from the outside

Tripadvisor 评级 2.0/5

SidA2710 Couples - 经 TripAdvisor 认证的评论

Sadly having a negative review about an Accor hotel after a very long time.. So here goes - first look at the hotel, completely impressed. Great structure, beautiful green surroundings, just amazing - check in: Saturday 7th August. The lady at the counter seemed genuinely upset that we had decided to disturb her by checking in. Having a bad day perhaps ? Sorry but you chose to work in the service industry. - At 14:15 i was told that I have to pay more since check in time is 15:00. Unfortunately I had to throw out the 'I am a Gold member' card. Does it need to come to this ? Shouldnt the system be checked first before asking a client to pay ? While I know this is Germany / Europe etc. and service is not considered important, I would make it clear I was not expecting a red carpet or trumpets. A simple smile and welcome to the hotel would have been enough. -No welcome drink voucher offered. I did not even bother asking for one. In the rest of the world the Gold card (or membership) is acknowledged with a thank you or a welcome back etc. Again not life changing at all. But isnt that the reason one stays in a chain hotel instead of family BnB's or Airbnb etc. so that one can expect uniformity irrespective of the location? Something for Accor to ponder about. Room - There is no AC. Just FYI. No complains because I had just assumed there will be one and not checked in advance - Booked a double bed which ended up being with 2 seperate single matresses. So if you are there with your partner and hoping to even hug in bed, one of you will slip in between the matresses. Bizarre ! Location - great with respect to the train station and all other sigh seeing venues - negative because it is close to a (what seems major) intersections and open windows and emergency vehicles can make life tough. Lastly.. There was no espresso machine in the room and if I remember correctly no bathrobe either. While the corona excuse might be valid, I believe anyone willingly chosing to stay in a hotel will not suddenly get worried because of an espresso machine in the room. Please do not advertise it anymore or state it clearly that is to save money. The biggest positive - Free parking Quote EXECUTIVE - 1DB BED 2 Adults , 0 Child Even more space for added comfort. Our Executive Rooms offer plenty of space along with various extras, such as a free minibar, free premium WIFI, free room service, Nespresso machine in the room, bathrobe and free parking. Unquote

Dear SidA2710, thank you for taking the time to write us about your experience about your stay in our hotel. I am very sorry that you had an extremely bad experience with us, for which we sincerely apologize. Our employee was made aware of his misconduct and trained again in the most important points. I want to apologize,too, that you did not receive your benefits for your loyalty membership and that you did not feel special. We appreciate your helpful and constructive criticism, through which we can improve our service even better in the future. I know that this will not make up for your experience, but I hope that our little redress on your loyalty card will express you our deepest regret and that you would give us a chance to regain your trust. Sincerely Laura Tilly, Front Office Manager

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其他网络用户评价我们的酒店

  • 449 评论 9.1/10 位置
  • 568 评论 6/10 房间
  • 471 评论 8.4/10 服务
  • 23 评论 6.5/10 上网
  • 333 评论 7.3/10 早餐
  • 304 评论 6.3/10 舒适度
  • 198 评论 5.8/10 氛围
  • 167 评论 7/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。