汉诺威诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,127 评论

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Podbielskistrasse 21/23, 德国, 30163 汉诺威, 德国

描述

酒店其他优惠

  • 酒店大门外就是 Eilenriede 城市森林

  • 已获得 Green Key 认证

  • 历史悠久的百乐顺蒸汽机大厅，可以用作活动场所

  • 可直通公共停车场：酒店客人每天收费 30 欧元

  • 酒店地处中心位置，是游览这座城市的理想出发点

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酒店位置

汉诺威诺富特酒店

Podbielskistrasse 21/23, 德国
30163 汉诺威
德国

GPS:52.390268, 9.753371

电话
传真 +49 511 3904100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,127 评论

TripAdvisor 评级  4.0/5  877 评论

Very bad stay experience

Tripadvisor 评级 1.0/5

pabloc164 家庭住宿 - 经 TripAdvisor 认证的评论

Staff not friendly not even saying hello/good morning/good evening. Seem not to be qualified Toilette was clogged and from Saturday morning to evening nothing was solved and instead we had to change rooms and employee was zero emphatic. Breakfast is very bad, especially due to the old bread of bad quality. In the country of bread, fresh whole grain bread in different variations is the minimum. We come to the hotel every year and it seems management has changed leading to the fact that we will select a better hotel next time not to come back.

Closed for summer?

Tripadvisor 评级 2.0/5

N8469DJdavidh 经 TripAdvisor 认证的评论

Booked the hotel because it also had a well rated restaurant. Advised that the restaurant was „closed for the summer holiday“ when I checked in and that I could go to nearby restaurants. Breakfast in the hotel was good but that was the next morning.

Central location, steps from station.

Tripadvisor 评级 4.0/5

Terry K Couples - 经 TripAdvisor 认证的评论

Really large room, bed was comfy. Bathroom was really quirky, deep bath and standalone shower. Separate toilet which felt like stepping into a toilet on a plane. The room had a couch which was a foldout bed, a lounge chair a table and chairs. The was a tea kettle cups tea/ coffee etc a little sink, microwave and fridge. ( Which didn't cool anything). Easily accessible to shops the center of town and the train station is half a block away.

stay at Novotel, Hannover

Tripadvisor 评级 4.0/5

Travel63040789768 经 TripAdvisor 认证的评论

My stay at Novotel, Hannover from 16th Sept till 22nd Sept 2023 was excellent, The staff was courteous and welcoming. Special thanks to Ms. Vanessa Fiestelmann from Front Office Agent, who was very kind and helpful. Took great care of me during my stay at the hotel. I wish her all luck in her career and endeavours. Looking forward for my next trip to stay at Novotel, Hannover.

Dear Travel63040789768, Thank you so much for your brilliant feedback following from your stay with us at the Novotel Hannover. I am so pleased you enjoyed your visit, and I will pass on the special thank you to Ms. Fiestelmann. It is a great motivation for her and the rest of the team. I hope very much we will have the chance to welcome you back again soon! With kind regards, Johnna Schön, Guest Relation Managerin

Bad experience

Tripadvisor 评级 1.0/5

Kathrine W 经 TripAdvisor 认证的评论

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Dear 994kathrinew, Thank you for your review following your recent stay at the Novotel Hanover. I am very disappointed to read that your stay with us was less than satisfactory, especially when celebrating a special occasion. We recognize and appreciate our loyal customers and always try to ensure that the quality of their stay increases as we become familiarized with their preferences and needs. Unfortunately, on this occasion, this was not achieved and I am deeply apologetic for this. Especially the receptionist you meet at night. I can only apologies for his behavior. On behalf on the Novotel Hannover, thank you for choosing to celebrate with us and we really hope to welcome you back in the near future so that we are able to restore your faith in us. With kind regards, Johanna Schön, Guest Relation Managerin

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其他网络用户评价我们的酒店

  • 820 评论 8/10 位置
  • 1,362 评论 6.9/10 房间
  • 965 评论 8.5/10 服务
  • 18 评论 6.2/10 上网
  • 792 评论 8.9/10 早餐
  • 652 评论 6/10 舒适度
  • 530 评论 6/10 清洁度
  • 308 评论 3/10 性价比

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