客户意见评级 4.5/5 3,623 评论
30 平方米（323 平方英尺）的套房，配备双人床和最多两张加床
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来自 100% 认证入住过我们酒店客人的评论发现更多
wonderful stay in a great city
Dave Y 16/09/2021 经 TripAdvisor 认证的评论
We stayed here a few times in the recent years and always love to come back. The staff here is really friendly and helpful. The hotel is ideally situated near the train station. The rooms are big and well equipped. There is a small fridge, a microwave and a kettle. We appreciate that the toilette is separate from the bathroom. (some of the furniture shows signs of wear and tear but still fine) Even though the hotel is in a quite busy area, the windows block out the noise. Parking is easy as well in the nearby "Kaufland" carpark for only 3.80 Euro/night We can definitely recommend this hotel and look forward to coming back.
Explorer11862353101 18/08/2021 经 TripAdvisor 认证的评论
When we arrived the staff wasn't as welcoming as in other Novotel hotels, but we were helped fast with checking in. On our way to our room we already noticed that the carpet in the hallway was dirty and smelly, but what shocked us most was our room. It was a super old styled room, dirty carpet with dirty spots everywhere (was too scared to let our baby crawl on it), barely curtains to block the sight from people in the other buildings (a piece even almost fell on our baby's head while we tried to open it!), towels and bedding smelled old, soap dispensers where almost empty and water cooker was super dirty. Besides this the fridge wasn't on so we had to turn it on ourself, but turned out to not work. Same with the airco that didnt want to work in the room. A staff member from the reception came to check it out and restarted the electricity in our room. The fridge took hours to become cool, which wasnt handy as it was hot and we wanted cool drinks. And airco started working too, but eventually wasn't any help at all. Even with 25°C outside it stayed very hot inside. We tried to just "live with it", but suddenly after our second night water was not working anywhere! My husband called reception and the only answer we got was "We can only offer you to take a shower in another hotel". Which is soooo absured as we couldn't even flush the toilet. I went to the reception to ask for more information about it. It was going to be fixed in afternoon they said (they weren't even sure about it). We woke up sweaty as the room was super hot, and no water to shower, flush toilet, etc... Only option for us was to check out a night earlier than expected and go home as our vacation was already terrible. It's what we also did in the end..
very nice city hotel
Dave Y 08/09/2020 经 TripAdvisor 认证的评论
this stay was very nice, the hotel is in a very good location in walking distance to the /bus train station and the shopping area. Friendly welcome on check in and help to find our way around in the city Our room was very clean and quiet, we liked the kitchenette with the microwave and fridge. It was also very good that the bathroom and toilet are separated. The bed was very comfy. By the desk there are enough sockets and even USB sockets. Blinds in the room are a bit tired and can easily rip off on the rail. Unfortunately there was no breakfast service at the time of our stay. the hotel has a gym and laundry facilities but at the time of our stay not available
Suite Novotel Hannover
r0hitk0hli Business - 10/12/2019 经 TripAdvisor 认证的评论
Excellent property to stay for business trips. Have been staying in this hotel since last 10 years and would definitely recommend the same. Always a pleasure staying in this hotel. Feels like a home away from Home
L., Y. 朋友住宿 - 23/10/2019 所有已确认评论
Good: 距離車站近,交通便利,附近也有超市. 房間打掃很乾淨, 櫃枱人員很親切. Bad: 第一天check-in 進到房間就聞到一股霉味,第二天就沒有. 另外我們明明是訂2個成人的double room,訂房時已有註明沒有小孩同行,但不知為何我們房間有張攤開的娃娃床.
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