Mercure Гамбург Мессе 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 046

Mercure Гамбург Мессе - Image 1
Mercure Гамбург Мессе - Image 2
Mercure Гамбург Мессе - Image 3
Mercure Гамбург Мессе - Image 4

Описание

Особенности отеля

  • Удобное расположение рядом с центром города, CCH и выставочным центром

  • Расположение в центре города, на территории выставочного комплекса Гамбурга (HMC) и ССН

  • Гостиничная подземная автостоянка

  • Relax Bar, где вам предложат пиво и вино в ассортименте

  • Тихий зал с террасой

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Расположение отеля

Mercure Гамбург Мессе

Schroederstiftstr. 3
20146 ГАМБУРГ
Германия

GPS:53.564471, 9.977163

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

RELAX - FOOD, DRINKS & YOU

Современный интерьер и дружелюбная атмосфера! Насладитесь эксклюзивными винами, свежим разливным пивом, кофе высочайшего качества или любимым коктейлем. Мы также предлагаем различные пиццы и мороженое.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 046

Рейтинг TripAdvisor  4.0/5  Отзывов: 850

Horrible Heat Control in Rooms

Примечание: Tripadvisor 1.0/5

apetersrealtor Couples - Реальные отзывы TripAdvisor

The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again.

I am sorry that you have such bad memories of the hotel. I am sure that we will work in a more guest-orientated way in the future. With kind regrds, Saskia Hahn Front Office Manager

Feedback

Примечание: Tripadvisor 5.0/5

andriana z Реальные отзывы TripAdvisor

Mercure Hamburg City Mitte: It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!! We are happy with the décision of staing in mercure city Mitte. See you next time :)

Thank you very much for your positive review. :-) I will share it with my staff. Kind regrads Saskia Hahn Front Office Manager

Perfectly fine but perhaps not for elderly old school tourists.

Примечание: Tripadvisor 4.0/5

Julie L Couples - Реальные отзывы TripAdvisor

The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast. That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

Примечание: Tripadvisor 1.0/5

EeeE_Travel Couples - Реальные отзывы TripAdvisor

If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Excellent hotel and great customer care

Примечание: Tripadvisor 5.0/5

MagisterRome Реальные отзывы TripAdvisor

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

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Другие интернет-пользователи оценили наш отель

  • 626 Отзывов 8.1/10 Расположение
  • 729 Отзывов 7.6/10 Номер
  • 699 Отзывов 9.3/10 Сервис
  • 15 Отзывов 7.6/10 Интернет
  • 481 Отзывов 8.7/10 Завтрак
  • 376 Отзывов 5/10 Комфорт
  • 341 Отзывов 8.7/10 Чистота
  • 163 Отзывов 3.6/10 Соотношение цены и качества

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