Hotel Novotel Hannover bintang 4

I have stayed at Novotel Hannover now 4 times in total over the last 2 years whilst visiting my son and always choose to stay in the superior room. We stayed in superior room on our last occasion but on checking out we were charged for our mini bar, which on the previous visits was included as part of the superior room package. In total I was charged 30 Euros. If I had been informed that the superior room package had changed and the mini bar was not included I would not have booked the superior room or used the mini bar. As a loyal customer for the past few years I feel very let down.

There's a metro stop just outside the hotel. Very convenient. From all the previous Novotels that I've stayed, this is quite a nice and funky one. There's a kids area with interactive gaming board, sauna/Jacuzzi in the basement. Shame that it was only opened till 10pm. Its also mixed gender by the way and I don't recall seeing anyone with clothes when using it. Rooms were nice and spacious. Upon checking-in, I was greeted by a lady on the priority desk and it seemed that my checking-in there was an inconvenience for her. I could see her me a face as if it was my fault for interrupting her. After confronting her on this, she switched herself to a 'happy to serve you' mode. No regrets staying at this property. Would stay here again if I was back in the area.

The staff was very accommodating on our early arrival , this was great as we travelled from South Africa on connecting flights. The breakfast and other meals on the menu was also very good. The hotel has a fitness center that was also very handy and convenient. The whole experience was great.

Lacking a bit of service at this hotel, but good and decent room. The staff wasn't really serviceminded and could have been faster at check in and check out. I normally get a welcome drink for two people due to my platinum membership card - this is the first time, that I haven't gotten this. I didn't really get why....

We have family living nearby in Hanover which makes this an ideal hotel. The staff are all very welcoming and efficient and speak excellent english. The accomodation is modern, spotlessly clean and maintained to a very high standard. Breakfast, particulary on a Sunday, is very good as is the food served throughout the day in the bar area and room service. We will continue to use this excellent and very reasonably priced hotel for our future visits.

The decorations in the hotel is modern, new and bright, very comfortable. The food serviced at the restaurant is delicious and the wine is with high quality. The staff are very friendly, specially the girls working at the reception and at the restaurant - surprisely outstanding warm German service! Everything is perfect! Will sure be a return customer.

A Beautiful and excellent hotel, recently renovated. Fantastic Breakfast, perhaps the best breakfast I have experienced in any Novotel. And I have tried around 10 different Novotel's in Europe. 2 caveats: I received 1 welcome drink on my silver card, previously I have always received drinks for all the guests in my booking. But perhaps that's new rules. I did ask. I booked the executive room with free minibar, I have never seen that much water and soft drinks in a mini Bar. 4 bottles of water, 2 bottles of Juice, 2 cokes and 2 beer some peanuts, chocolate and some crisps. I was missing some small bottles of vine and some miniature liquor bottles that you usually see in mini bars. It's not that I have an alcohol problem :-) but I felt a bit ripped off when paying 30 € ekstra pr. room. but all in all a really nice hotel, and you can always pick the normal double rooms, and go shopping in the Supermarket just next to the Hotel ;-)

Outstanding professional staff, specie light room, perfect breakfast, value for money,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,.......................................................

The Hotel was clean and the staff were helpful. Unfortunately the gym wasn't up to scratch, however the spa and rain showers did make up for it. Only had a meal at the bar, it was ok. The location is ok, a bit of a walk to town and their is a good beer garden close by.

I stayed 6 days at the Novotel Hannover and it was great! They are very nice and super efficient all the time. My check-in was smooth and they had my room ready! I really appreciate that they are so respectful of the do not disturb sign, specially this time because I was very sick with a cold and needed my alone time. The location is fantastic! My favorite place to stay in Hannover!

This is a great hotel at a central location with very quiet rooms. Room service breakfast is great, as is internet connection and all the room amenities. Great for a business visit, but also for a city break.

Extremely pleasant stay at this hotel, the refurbishment makes it look like a Pullman and places it far above the average Novotel and their 70's look. Personnel was very nice and helpful, the only glitsch was the sauna not working and the area closing at 21:30, that's just too early.

Very nice hotel, clean and modern. Well-equipped fitness center, amazing breakfast and the parking is very convenient. On a less positive note: being a Gold member of Le Club Accorhotel, I was supposed to get a voucher for a free drink, which I got, but my dad, with whom I was sharing the room, did not get one!!! This is the first time ever that I get only one drink in any Accor hotel I have stayed at. I had never expected such a form of pettiness in place like this.

This modern hotel is a good base to explore Hannover, or visit it on a business trip. Although it is not located at the very center of the town, a nearby underground station will provide a quick access almost to anywhere. It is also near an elk-populated forest, where it is fun to walk. Rooms are well-equipped, and the breakfast is superb.

Rooms are comfortable and very clean. Location excellent near city park and area with many restaurants and coffee shops. The hotel staff is very friendly and helpful. Nice breakfast buffet with lots of choices. The air conditioning was adequate, but I would have preferred the room to be cooler at night. During my stay the daily temperature reached 31 celsius.