Novotel Freiburg am Konzerthaus 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 693

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Описание

Особенности отеля

  • Отель награжден сертификатом ALLSAFE от SGS FRESENIUS Institute.

  • Расположение: в 5 мин. ходьбы от старого города и местных достопримечательностей.

  • Семейные предложения, семейные номера и 2 тематических номера: «Музыка» и «Шварцвальд»

  • Экскурсии по Шварцвальду, Европа-парку, Швейцарии и Франции

Наши номера

Расположение отеля

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 Фрайбург-им-Брайсгау
Германия

GPS:47.995369, 7.841306

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 693

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 198

It leaves a lot to be desired except for location

Примечание: Tripadvisor 2.0/5

nyrobina Реальные отзывы TripAdvisor

It's a great location; across from the train and major tram station. But as a place to stay, it leaves a lot to be desired. The biggest problem was the inadequate hotel infrastructure. Taking a shower in the morning meant suffering through constant temperature fluctuations, from burning hot to ice cold and everything in between. On two very cold nights, the room remained freezing even though the thermostat was set to the highest. We had to get a space heater and extra blankets. I shared the room with my daughter, and in order to charge 2 phones we had to unplug the tv because the room only had 1 extra outlet. To charge 2 phones and power the space heater, we also had to unplug a lamp. Besides the hotel infrastructure, the staff was completely unhelpful. To get the extra blankets and space heater at midnight, I had to go down to the lobby twice to carry them up. When asked for ice so my daughter could ice her sprained ankle, we were told to call the kitchen ourselves, or go to the bar, things that the front desk had to do after I tried unsuccessfully first. We'll be back in Freiberg because my son lives there, but I don't plan on staying at the Novotel again.

Standard, drab Novotel experience. It definitely doesn't delight.

Примечание: Tripadvisor 2.0/5

Instantcalm Реальные отзывы TripAdvisor

The location is great for a city hotel, next to Freiburg main station. The rooms are the standard Novotel variety, but look a little dated now. The air conditioning leaves much to be desired (the control unit in the room is for show only). Parking is ruinously expensive (€20 per night), as is breakfast (I'm not sure how many people would be willing to stump up €27 per person when they can get freshly-made, delicious bakery products (with seating) at the station opposite the road for a quarter of the cost. We found the staff unable to smile or help when there was a rush at check-in, but super-friendly otherwise. All in all, one takes it in one's stride as a business traveller as the company's paying, but as a leisure traveller we felt it to be just another revenue-maximising outfit for Accor, which as a chain has probably just grown too big to care.

Novotel Freiburg

Примечание: Tripadvisor 3.0/5

tomdD413GA Семьи - Реальные отзывы TripAdvisor

Terrible services, not very pro-active staff at the reception. Terrible location, strange entities wandering outside especially during evening, not very safe environment.

Bad hotel

Примечание: Tripadvisor 2.0/5

nvoosten Семьи - Реальные отзывы TripAdvisor

We booked two rooms of which one was very hot and the air conditioning couldn't get the room at an acceptable temperature. Breakfast was bad, really bad and extremely overpriced (€27!!). No more Novotel for us. Didn't have the decency to react to our problems either.

Отличный отдых

Примечание: отзывы клиентов 5.0/5

Y. Семьи - Проверенные отзывы - ALL

Все было отлично

Уважаемая Y., Спасибо за ваш отзыв! Мы рады, что у вас был отличный отдых у нас. Будем ждать вас снова в Novotel Freiburg am Konzerthaus. Kind regards Sinan Kapamaz Guest Relations Manager

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Другие интернет-пользователи оценили наш отель

  • 1 378 Отзывов 9.4/10 Расположение
  • 1 531 Отзывов 6.3/10 Номер
  • 1 213 Отзывов 7.7/10 Сервис
  • 38 Отзывов 7.1/10 Интернет
  • 886 Отзывов 8.1/10 Завтрак
  • 537 Отзывов 6.2/10 Чистота
  • 410 Отзывов 3.7/10 Атмосфера
  • 375 Отзывов 3.6/10 Соотношение цены и качества

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