Novotel Freiburg am Konzerthaus 4성

고객 평점 (ALL 평가) 4.3/5 2,693 리뷰

Novotel Freiburg am Konzerthaus - Image 1
Novotel Freiburg am Konzerthaus - Image 2
Novotel Freiburg am Konzerthaus - Image 3
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호텔설명

호텔 추가 정보

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

숙박

호텔 위치

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,693 리뷰

TripAdvisor 평가  4.0/5  2,198 리뷰

It leaves a lot to be desired except for location

트립어드바이저 평점 2.0/5

nyrobina TripAdvisor 인증 리뷰

It's a great location; across from the train and major tram station. But as a place to stay, it leaves a lot to be desired. The biggest problem was the inadequate hotel infrastructure. Taking a shower in the morning meant suffering through constant temperature fluctuations, from burning hot to ice cold and everything in between. On two very cold nights, the room remained freezing even though the thermostat was set to the highest. We had to get a space heater and extra blankets. I shared the room with my daughter, and in order to charge 2 phones we had to unplug the tv because the room only had 1 extra outlet. To charge 2 phones and power the space heater, we also had to unplug a lamp. Besides the hotel infrastructure, the staff was completely unhelpful. To get the extra blankets and space heater at midnight, I had to go down to the lobby twice to carry them up. When asked for ice so my daughter could ice her sprained ankle, we were told to call the kitchen ourselves, or go to the bar, things that the front desk had to do after I tried unsuccessfully first. We'll be back in Freiberg because my son lives there, but I don't plan on staying at the Novotel again.

Standard, drab Novotel experience. It definitely doesn't delight.

트립어드바이저 평점 2.0/5

Instantcalm TripAdvisor 인증 리뷰

The location is great for a city hotel, next to Freiburg main station. The rooms are the standard Novotel variety, but look a little dated now. The air conditioning leaves much to be desired (the control unit in the room is for show only). Parking is ruinously expensive (€20 per night), as is breakfast (I'm not sure how many people would be willing to stump up €27 per person when they can get freshly-made, delicious bakery products (with seating) at the station opposite the road for a quarter of the cost. We found the staff unable to smile or help when there was a rush at check-in, but super-friendly otherwise. All in all, one takes it in one's stride as a business traveller as the company's paying, but as a leisure traveller we felt it to be just another revenue-maximising outfit for Accor, which as a chain has probably just grown too big to care.

Novotel Freiburg

트립어드바이저 평점 3.0/5

tomdD413GA 가족 - TripAdvisor 인증 리뷰

Terrible services, not very pro-active staff at the reception. Terrible location, strange entities wandering outside especially during evening, not very safe environment.

Bad hotel

트립어드바이저 평점 2.0/5

nvoosten 가족 - TripAdvisor 인증 리뷰

We booked two rooms of which one was very hot and the air conditioning couldn't get the room at an acceptable temperature. Breakfast was bad, really bad and extremely overpriced (€27!!). No more Novotel for us. Didn't have the decency to react to our problems either.

Average hotel, good location

트립어드바이저 평점 3.0/5

BladeRRE TripAdvisor 인증 리뷰

Ageing 1990s style hotel in a central location. Hotel staff excellent. Rooms are dated and lack modern facilities you expect as standard No safe, only 1 spare plug socket, no sockets by bed. No USB sockets. No clothes storage drawers only wardrobe with single shelf high up. Parking expensive Worst was breakfast at €27 per person, really ??? Cleanliness of hotel is very good. Room was rear facing into a service area, very noisy early morning with rubbish collection and deliveries Will not stay here on next visit to Freiburg, too many better options. Location is main selling point. Hotel needs to up its game.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,378 리뷰 9.4/10 위치
  • 1,531 리뷰 6.3/10 객실
  • 1,213 리뷰 7.7/10 서비스
  • 38 리뷰 7.1/10 인터넷 가격
  • 886 리뷰 8.1/10 조식
  • 537 리뷰 6.2/10 청결도
  • 410 리뷰 3.7/10 분위기
  • 375 리뷰 3.6/10 가격 대비 가치

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