Novotel Freiburg am Konzerthaus 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 2.531 opiniones

Novotel Freiburg am Konzerthaus - Image 1
Novotel Freiburg am Konzerthaus - Image 2
Novotel Freiburg am Konzerthaus - Image 3
Novotel Freiburg am Konzerthaus - Image 4

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • El hotel cuenta con el certificado ALLSAFE de SGS Institut FRESENIUS.

  • A 5 min a pie del precioso casco antiguo y las atracciones locales

  • Piscina interior climatizada. La sauna está cerrada por razones técnicas.

  • Ofertas para familias, habitaciones familiares y 2 habit. temáticas: musical y Selva Negra

  • Excursiones a la Selva Negra Europapark, Suiza y Francia

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Nuestros alojamientos

Localización del hotel

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Alemania

GPS:47.995369, 7.841306

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

LA ROTONDE

La Rotonde está abierto desde las 6:30 para ofrecerle desayuno tipo bufé. Servimos platos de cocina internacional y especialidades regionales en un entorno moderno. El restaurante dispone de terraza exterior.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  2.531 opiniones

Valoración de TripAdvisor  4.0/5  2.161 opiniones

Buena ubicación y estancia placentera

Nota de clientes de Avis 5.0/5

Daniel D. A. Familias - Comentarios confirmados ALL

Habitación muy cuidada, silenciosa, iluminada, amplia para tres adultos.

Dear Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Christian Löffler General Manager

Ubicación y habitación perfectas

Nota de clientes de Avis 3.5/5

Elena Familias - Comentarios confirmados ALL

Todo muy bien salvo la piscina cerrada que habíamos reservado precisamente por tener piscina y nadie nos avisó de la avería. Que menos que una compensación

Dear Ms. P., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Christian Löffler General Manager

Estancia agradable

Nota de clientes de Avis 4.0/5

Anónimo Amigos - Comentarios confirmados ALL

Alta calidad en los servicios, buena ubicación.

Dear Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Christian Löffler General Manager

Buena ubicación, necesita algo de reforma.

Nota de clientes de Avis 4.0/5

Ricardo G. Familias - Comentarios confirmados ALL

Las habitaciones están bien, pero habíamos reservado a través del centro de reservas y nos habían asegurado que teníamos dos habitaciones comunicadas, cuando llegamos no fue así y tuvimos que pedirlas la primera noche no pudo ser las dos siguientes si. Creo que esto no debe suceder.

Dear Mr. G., I sincerely apologize for the inconveniences. It sure looks like there were some major flaws within our reservations department including the check-in procedures. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Freiburg Am Konzerthaus. Best regards, Christian Löffler General Manager

Buena ubicacion, hotel antiguo, instalaciones malas, atencion muy mala

Nota de clientes de Avis 1.5/5

Anónimo Parejas - Comentarios confirmados ALL

No creo que vuelva, no encontré la experiencia de Novotel. Elegi esta cadena por experiencias previas en otros hoteles Novotel y en esta ocasion fue un desastre

Dear Mr. A., Thank you for visiting us and taking the time to review your stay at the Novotel Freiburg Am Konzerthaus. I am very sorry that you did not like the service and our hotel. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or two signs of wear and tear. Please be assured, however, that appropriate renovation measures are already being planned. It would be a pleasure for us to see you again in Freiburg and in our hotel. With kind regards, Christian Löffler General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.352 opiniones 9.3/10 Ubicación
  • 1.616 opiniones 6.2/10 Habitación
  • 1.260 opiniones 6.9/10 Servicio
  • 34 opiniones 7.7/10 Internet
  • 919 opiniones 8.2/10 Desayuno
  • 564 opiniones 6.4/10 Limpieza
  • 460 opiniones 3.1/10 Ambiente
  • 357 opiniones 3.6/10 Relación Calidad/Precio

Ofrecido por Trustyou

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