Mercure Neu-Isenburg 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 522

Гарантия
лучшей цены
Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
Mercure Neu-Isenburg - Image 3
Mercure Neu-Isenburg - Image 4
Frankfurter Str. 190, 63263 NEU ISENBURG, Germany

Описание

Особенности отеля

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

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Расположение отеля

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Телефон
Факс +49 6102 59942900

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 522

Рейтинг TripAdvisor  3.8/5  Отзывов: 331

Single duvet on double bed - not OK!!

Примечание: Tripadvisor 3.0/5

NadineV1965 Solo travel - Реальные отзывы TripAdvisor

I booked a privilige room with king size bed for 1 night. After a long tiring day, I arrived late at the hotel. The room looked fine. I had dinner, took a shower, and wanted to settle under the duvet. It was a single duvet... This is not comfortable to sleep under. I booked a double bed, not a single, so I could enjoy a large spacious bed. Now I had to make sure I stayed under the single duvet! Also only 1 set of towels. When I wash my long hair, I need an extra towel. I paid for a double room, everywhere else, I get the advantagesof a double room. Not here. It was too late and I was too tired to call reception, and to get dressed to open the door.

Dear Nadine, thank you very much for taking the time to share your feedback. We are pleased that you liked the room, and we regret that your stay did not meet your expectations in all respects. Since your room was booked for single occupancy, it is customary for us to provide one duvet and one set of towels. Of course, we would have been happy to provide you with an additional blanket or more towels upon request. If you had informed us directly at the reception, we would have organized this for you immediately. Additionally, we would like to point out that on each floor, opposite the elevators, there are extra towels available for our guests to use at any time. We hope to welcome you back during your next stay and are always at your disposal to make your stay as pleasant as possible. Best regards Captain Lars & Crew

Didn't feel welcome

Примечание: Tripadvisor 2.0/5

Ciina Реальные отзывы TripAdvisor

Arrived lateish, just after 11pm directly from the airport. The hotel doors were looked and there was a sign to call a number. I called several times and ended up with a voice mail in German only. Ended up having to bang on the door to alert one of the guests in the bar who could let me in. Finally the night staff arrived and they had a lot of difficulties logging in, had no info that I booked with breakfast. The whole check in took well over 30 minutes. I have never felt so unwelcomed at a hotel. Rooms were ok but very warm. Comfy bed. Bathroom ok but with very think towels. Breakfast was ok but nothing special at all. I will never stay here again and I dont think this is a 4 star hotel, 3 is more like it

Dear passenger, thank you very much for your feedback. Unfortunately, you did not quite enjoy your stay at our hotel as planned. We apologize for this. We always strive to offer the best customer service and to give the guest an experience. Unfortunately, we did not succeed in this and we would be very happy if you would give us a chance to stay with us next time. We take your criticism very seriously and will discuss the open points with the hotel team to make the next stay positive for you, SORRY !! Captain and Crew.

Ideal for Business Short Stay

Примечание: Tripadvisor 5.0/5

S3513KOthomass Реальные отзывы TripAdvisor

Just what you need for a short stop over in Neu-Isenburg. Central and in walking distance to shops and restaurants. Room was nice and compact, nothing more nothing less. Shower had good power and hot water, room cleaned each day. A small gym area for a quick workout and continental breakfast each morning. Coffee could be better. Staff very pleasant on check-in and in the bar area. Will return while on business trips from Ireland 🇮🇪

Hello to Ireland, dear passenger, thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much Captain Lars and Crew

Airport themed hotel with very good price/quality ratio

Примечание: Tripadvisor 4.0/5

389janaf Деловые путешественники - Реальные отзывы TripAdvisor

Was staying here only for 1 night driving back from a meeting, and I was nicely surprised as I was staying in another Mercure few days before and didn't like that one. The decoration in this hotel is excellent! Friendly and helpful staff at the reception, good asian restaurant just next door - it is great that we could order there and the hotel staff brought our plates to the hotels restaurant. The room was clean. Breakfast was a tiny bit disappointing - I didn't like the eggs (too hard,dry), otherwise enough choices.

Dear Jana, Many thanks for having been our guest. We very much appreciate your kind comments and good score, I will pass them on to my whole team! We hope to welcome you back on board within the near future again. Many thanks and best regards Marc Prokop General Manager

Very decent hotel, excellent price/quality ratio

Примечание: Tripadvisor 4.0/5

Matthijs2517 Деловые путешественники - Реальные отзывы TripAdvisor

Stayed here for one night, hotel is clean, friendly staff and welcome. Very decent breakfast and parking is well organized too. Room was clean and good size, bathroom a little 70’s. Bar staff was friendly and a good choice of drinks at normal prices. Would stay again.

Dear Matthijs, Many thanks for staying with us and taking the time to drop us a short review on Tripadvisor. We appreciate your kind comments and good score, glad to read that you enjoyed your stay with us. We look forward to welcome you back on board very soon hopefully! Take care and best regards Marc Prokop General Manager

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Другие интернет-пользователи оценили наш отель

  • 231 Отзывов 9.1/10 Расположение
  • 407 Отзывов 7/10 Номер
  • 374 Отзывов 9.2/10 Сервис
  • 10 Отзывов 7.9/10 Интернет
  • 201 Отзывов 7.1/10 Завтрак
  • 172 Отзывов 5.8/10 Комфорт
  • 166 Отзывов 7.6/10 Чистота
  • 111 Отзывов 4.4/10 Соотношение цены и качества

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