ibis budget Франкфурт Сити Ост (открытие в июне 2016 г.) 1 звезда

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 702

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Описание

Особенности отеля

  • Идеальная доступность: ветка U6 до Восточного вокзала и трамвай 11 Ostbahnhof/Honsellstraße

  • Общественная автостоянка (гараж) перед отелем - скидка для гостей отеля

  • Наш великолепный завтрак наполнит вас силами перед потрясающим днем!

  • Круглосуточный мини-маркет с напитками и закусками

  • Приезжайте, когда удобно! Мы работаем круглосуточно.

Наши номера

Расположение отеля

ibis budget Франкфурт Сити Ост (открытие в июне 2016 г.)

Hanauer Landstrasse 118, Въезд: Weisbachstraße 9
60314 ФРАНКФУРТ
Германия

GPS:50.111251, 8.71007

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Завтрак

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 702

Рейтинг TripAdvisor  4.0/5  Отзывов: 236

Приятный отель

Примечание: отзывы клиентов 4.5/5

Oleksandr Семьи - Проверенные отзывы - ALL

Отель расположен в приятном районе города, рядом много мест, где можно поесть. Здание отеля выглядит свежим, персонал был дружелюбным. Под зданием есть подземный паркинг, 15 евро в сутки, но для гостей отеля действует 3 евро скидка. Завтрак был вполне нормальный, учитывая стоимость проживания. Отличное место для транзитной остановки. Единственный минус - отсутствие шумоизоляции в номере.

A good budget base to visit the city.

Примечание: Tripadvisor 5.0/5

saints1fan Реальные отзывы TripAdvisor

Can't fault this hotel. Reasonable price, good service from staff, spacious and clean rooms with all basic facilities. The location is also good with restaurants, cafes and bars close by in a safe area, plus the no 11 tram stops right outside which goes into the city centre. A perfect budget hotel. Car parking is E15 per day. The only slight gripe is the security. Anyone can literally walk in, jump in the lift at ground level or in the car park (reception is 1st floor) and access any hotel floor.

Dear saints1fan, Thank you very much for your visit and for taking the time to review your stay at Ibis Budget Frankfurt City Ost. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. Normally the lift is just running to reception floor without a room key. Much to our regret the card reader had a technical issue which will be resolved as quick as possible. We hope to welcome you as our guest soon again. Best regards Catherine Sebai - General Manager

Basic room but clean

Примечание: Tripadvisor 3.0/5

Shane S Реальные отзывы TripAdvisor

Bed was comfortable, ok for one night. Walking distance to the main train station and the tram stop is out the front of the hotel. Lidl is approximately 1km walk. Surprisingly quiet given it is located on a main road. Definitely budget, don't expect too much.

Dear Oscardog16, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Catherine Sebai General Manager

Horror

Примечание: Tripadvisor 1.0/5

Travelicious_M Реальные отзывы TripAdvisor

Some guys knocked our door in the middle of the night .They were speaking in German which I didn't understand .I asked them to speak in English .They didnt and just laughed .They kept on knocking for not less than 10 minutes .When I said I'd call the police someone came from the reception shouting "open the door or I will open it myself" .I opened the door terrified .He stepped into my room and pressed a button without explaining anything to me and left.My elderly mom and myself couldn't sleep for the rest of the night.This was Soo inhumane and sooo disrespectful .How can this happen in Germany ?!!

Dear Marwa Saeed, Thank you for taking the time to tell us about your experience at the ibis budget Frankfurt City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Obviously by mistake you activated the alarm in your room. The employee of the night shift wanted to turn it off. Maybe due to language difficulties there has been a misunderstanding. Please accept my sincerest apologies for the inconvenience caused to you. You can rest assured that I will share your feedback with the whole team and prevent future occurence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai General Manager

Ibis budget Frankfurt City Ost - Frankfurt- A female front desk receptionist was very rude

Примечание: Tripadvisor 1.0/5

thihoann Реальные отзывы TripAdvisor

We stay here for 2 nights. When we arrived in this hotel the lady reception was very rude to us. She asked for my name during check in, I told her that perhaps I can give her my booking number which is easy for her because my name is written in the confirmation, because foreign name perhaps is difficult to understand she still requested my name in very rude way, then I told her my name but she could not get then we fought for a bit during checked in I have been spent 10 days in Europe this trip, a mong 1 week in Germany. I have booked in Frankfurt, Stuttgart, Singen, Geneva, Nice and Paris all with Ibis but on this Frankfurt hotel has the worst receptionist Will never book this hotel again. Nevertheless, I’m a member of Accor.

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Другие интернет-пользователи оценили наш отель

  • 622 Отзывов 9.1/10 Расположение
  • 912 Отзывов 5.6/10 Номер
  • 498 Отзывов 9.2/10 Сервис
  • 15 Отзывов 9.5/10 Интернет
  • 535 Отзывов 4/10 Комфорт
  • 413 Отзывов 8.5/10 Чистота
  • 328 Отзывов 8/10 Завтрак

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