メルキュールホテルデュッセルドルフシティセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,736 件のレビュー

メルキュールホテルデュッセルドルフシティセンター - Image 1
メルキュールホテルデュッセルドルフシティセンター - Image 2
メルキュールホテルデュッセルドルフシティセンター - Image 3
メルキュールホテルデュッセルドルフシティセンター - Image 4
Am Stresemannplatz 1, 40210 デュッセルドルフ, ドイツ

説明

ホテルのその他の情報

  • デュッセルドルフの中心部に位置する、4つ星ホテルです。

  • 高速Wi-Fiをご利用いただける、快適なご滞在

  • ホテルの全域でエアコンを完備

  • ホテル専用の地下駐車場に直接アクセスできます

  • 自然光とプロフェッショナルな設備を備えた、魅力的なミーティングルーム

当ホテルの客室

ホテル所在地

メルキュールホテルデュッセルドルフシティセンター

Am Stresemannplatz 1
40210 デュッセルドルフ
ドイツ

GPS:51.21939, 6.787725

電話番号
ファックス +49 211 3554500

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,736 件のレビュー

トリップアドバイザーの評価  3.7/5  1,213 件のレビュー

Not Accor Quality

トリップアドバイザーの評価 3.0/5

mtufangurel ファミリー - トリップアドバイザー認証口コミ

Our priority is cleanliness in accommodation, so we chose Accor Hotels. We didn’t encounter any negative details regarding this. The hotel is located in the city center, which gives an opportunity to travel around easily. However, the building is very old. This is the oldest hotel we have ever stayed in, and we really didn’t like it. There hasn’t been even a little renovation. We definitely do not recommend staying here! This is not the Accor quality that we have experienced before.

Dear mtufangurel, Thank you very much for your visit. I am very sorry that our hotel and your room did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being implemented. It would be a pleasure to welcome you back to Düsseldorf and to our hotel. With best regards, Sven Schlüter, General Manager

Well located in city

トリップアドバイザーの評価 4.0/5

mcscary1 ファミリー - トリップアドバイザー認証口コミ

No more than a five minute walk from the train station and on a tram line , this hotel is conveniently located . Check in staff were excellent and the reception bar and dining area all looked as though they have had a recent refurbishment. The bedroom were spacious and clean but needed tlc with chipped paintwork etc . However we could put up with that for the location. Breakfast was good and plentiful. A five min walk to little Tokyo and another ten beyond that to the main shopping area

Dear mcscary1, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Therefore, it is rewarding for us to know when our service leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter, General Manager

Don’t stay on a Sunday

トリップアドバイザーの評価 3.0/5

paul s Couples - トリップアドバイザー認証口コミ

Very clean hotel. Didn’t understand why if I scanned a QR code I could check in earlier but turned out they didn’t have any rooms free so pointless Bar and lounge do not open on a . Sunday as day or rest but no notices around to say that. Staff in bar were fun and polite and helpful Enjoyed my stay but wouldn’t stay there again

Dear paul s, Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter, General Manager

Good Hotel / Good Location

トリップアドバイザーの評価 4.0/5

Mark B トリップアドバイザー認証口コミ

I have previously used this hotel, although that was 8 years ago so thought I would write a more up to date review This hotel is in a great location being only 5 minutes from the main railway station and a 20 minute stroll to the Altstadt. I had a double room which was located on the front of the hotel. The room was nice and big with probably a king size bed which was very comfortable, The bathroom had a bath with a shower over it which was suitable for what it is meant to do. The room was clean and was cleaned everyday by the staff. The rest of the hotel that we used was also very clean and the staff were very helpful and friendly. We used the bar (attached to the hotel) every night of our visit and that was also clean and tidy and the lady who worked their was, again, very friendly and chatty. We chose not to have the breakfast (choosing to find local places) so cannot comment on the food. It was also helpful that the English spoken by the staff was very good. I was the only German speaker in my group so it was reassuring that others could also approach staff without feeling nervous about any language barrier, or requiring me to be with them I have only two things to be wary of and are more of advice for guests, than problems. The first one was that being on the front when the trams were running late at night and early in the morning they could possibly either keep you awake or wake you up if you are a light sleeper. The second point is in regards to the safe in the room. If I recall some rooms may have a electronic safe, but mine needed a key which I could get from the reception but needed a €50 cash deposit, which is returned when you hand the key back or imprint to a credit card, the hotel could maybe invest in replacing the safes..

Satisfactory hotel in a good location

トリップアドバイザーの評価 4.0/5

N95WSmarkp Friends getaway - トリップアドバイザー認証口コミ

Excellent location near the train station and a 20 minute walk to the old town. The hotel itself is a little on the old side but was clean inside with friendly staff. Plenty of hot water for the shower in the bathroom and room cleaned daily with change of towels. Only thing that lost it a point was the heating inside the room.When we first went in it was like a furnace. Even turning down the very old and noisy air conditioning didn't really help. It wasn't a massive problem for us as we were at the rear of the hotel so could open the window for extra ventilation. All in all however a satisfactory stay and would definitely use this hotel again.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 864 件のレビュー 9.1/10 ロケーション
  • 1,207 件のレビュー 5.8/10 客室
  • 888 件のレビュー 8.8/10 サービス
  • 19 件のレビュー 7.9/10 インターネット
  • 599 件のレビュー 5.5/10 快適さ
  • 515 件のレビュー 8.4/10 朝食
  • 410 件のレビュー 6.9/10 清潔さ
  • 344 件のレビュー 3.2/10 雰囲気

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周辺の他の施設

デュッセルドルフのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。