Mensagem informativa

Mercure Hotel Duesseldorf Ratingen 4 estrelas

Nota clientes Avis 4.2/5 2.373 comentários

Reservar este hotel
Quarto 1

Garantia do melhor preço

Como funciona?
+ 24 Serviços

Extras do hotel

  • 118 quartos modernos

  • Bar do hotel, restaurante e terraço

  • Estacionamento gratuito em 2 parques de estacionamento do hotel

  • Fácil de chegar: apenas a 500 metros da interseção da autoestrada "Breitscheid" (A3/A52/B524).

  • Uso gratuito de um centro de fitness a 50 metros de distância para os nossos hóspedes

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Duesseldorf Ratingen

An der Poent 50
40885 ratingen
alemanha

Tel: +49021029185

Fax: (+49)02102918900

Check-in desde as 15h00

Check-out até às 12h00

  • S6 :  S6 RATINGEN OST

  • S6 :  S6 RATINGEN-HOESEL

  • De avião

    DUESSELDORF AIRPORT A 16 km / 9,94 milhas - Transporte Pagante

  • De avião

    KOLN / BONN A 50 km / 31,07 milhas - Transporte Pagante

  • De comboio

    DUESSELDORF A 18 km / 11,19 milhas

  • De comboio

    RATINGEN HOESEL A 5 km / 3,11 milhas

GPS:51.35047, 6.864878

Serviços do hotel

RESTAURANT JUNKERS

Tanto para um snack rápido como para um luxuoso menu de 3 pratos: com clássicos regionais e iguarias internacionais, convidamo-lo a desfrutar de uma refeição no nosso moderno restaurante Junkers, com capacidade para 80 pessoas e um terraço soalheiro.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas
  • Pequeno-almoço
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • 7 Salas de reunião
  • Centro de negócios
    • Centro de negócios self-service
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 118 quartos
    • Um quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Um quarto comunicante
    • 118 quartos para não fumadores
    • 3 pisos
  • Idiomas falados no hotel
    • Alemão
    • Árabe
    • Português
    • Inglês
    • Turco
  • Salão
    • Sala de espera ou lounge
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out tardio
  • Arrumação para bagagem
    • Arrumação para bagagem
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
    • Guarda-sóis
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
Acesso ao alojamento
  • Transporte de ligação
    • KOLN / BONN Custo adicional
    • DUS Custo adicional
    • DUESSELDORF AIRPORT Custo adicional
    • CGN Custo adicional
  • Parkplatz 2
    • Perto da propriedade
    • 105 lugares de estacionamento
    • Privado
    • Estacionamento aberto todos os dias, 24 h/dia
  • Hotelparkplatz
    • No local
    • 34 lugares de estacionamento
    • Privado
    • Estacionamento aberto todos os dias, 24 h/dia
Bem-estar
  • In Joy
    • Próximo

As nossas opções de alojamento

No Superior Mercure Hotel Düsseldorf Ratingen de 3 estrelas pode escolher entre quartos Standard com 2 camas individuais ou uma cama de tamanho Queen e quartos Privilege com uma cama de tamanho Queen. Todos os 118 quartos do hotel têm WIFI. Também temos um quarto disponível para clientes com mobilidade reduzida. Alojamento gratuito para uma criança até 12 anos no quarto dos pais. Animal de estimação bem-vindo (10 EUR/noite).

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 12

  • Tamanho máximo: 145

  • Capacidade máxima: 150 pessoas

  • Capacidade máxima para banquetes: 76 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Hotel Duesseldorf Ratingen

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.2/5

2.373 comentários

Classificação do TripAdvisor 3.5/5

316 comentários

Great Business Hotel

Nota Tripadvisor 4.0/5

kevinsmith51 Business - 13/01/2020 Avaliação com certificação TripAdvisor

Clean, tidy and efficient. Great for a short business stay. Not too much to do around it but adequate for what I needed. Breakfast was nice and didn't try bar, gym or restaurant for evening meal. Reception was good.

Satisfatória

Nota clientes Avis 4.0/5

Éder B. Negócios - 26/10/2019 Comentários confirmados de ALL

Bom café da manha. Limpeza. Funcionários gentis.

Pros and Cons to stay here

Nota Tripadvisor 3.0/5

tpenning Business - 22/06/2019 Avaliação com certificação TripAdvisor

Hotel stay close to Duesseldorf Airport for reasonable cost - no extra parking charges. Excellent breakfast I very much enjoyed the huge sweet cherries - great idea. On the downside: I came as Accor Platinum Member - almost no extra advantage beside of a welcome drink. The internet was down for the entire stay (two day) - no compensation for this. The hotel has no aircondition in the rooms - be prepared for sweating in the summer. The minibar is locked - you have to ask for a key.

Never again

Nota Tripadvisor 2.0/5

IlseT44 Business - 27/01/2019 Avaliação com certificação TripAdvisor

Stayed one night. Payed 200€ for privelege room. Check-in went quick, however staff was not welcoming. Room is outdated (except bathroom, really modern) and was freezing since the window was left open. Heating did not work and copper wires were hanging out, did not look safe. At 22u30, a large group arrived with lots of noise. Wanted to call reception, but hotel phone did not work. So used my mobile and the receptionist said he would close the corridor doors (which he did), no apology, nothing. Breakfast was busy, not enough staff to keep buffet filled. Tables dirty. Kitchen staff without apron or hair net. Check out was quick, but staff did not inquire about stay. One of the worst Mercure I have ever stayed, will not be coming back, unless some serious management changes will occur.

Nota clientes Avis 1.0/5

Anónimo Negócios - 19/11/2016 Comentários confirmados de ALL

Quarto 176 esta localizado no meio das salas de reunioes e em frente a uma zona tecnica que a partir das 6:00 AM começam logo a fazer barulho. nas duas noites que fiquei hospedado no vosso hotel acordei os dois dias as 6:00 AM por barulhos dos trabalhadores do próprio Hotel a entrar e a sair dessa referida arrecadaçao... Nao é aceitavel. Cumprimentos, Rui

Air conditioning!

Nota Tripadvisor 3.0/5

mahir_tas Solo travel - 30/08/2016 Avaliação com certificação TripAdvisor

The room was without air conditioning and mini bar. I had to open the window to sleep because the wheater was very hot!! Wifi was not good and you needed minutes to open a hompage. The location was good.

Courteous, professional staff, access to two gyms, great breakfast buffet

Nota Tripadvisor 5.0/5

Venicead Business - 15/02/2016 Avaliação com certificação TripAdvisor

Very courteous, professional staff throughout all departments. Especially the front desk as well as the breakfast personal was great. Complementary access to two gyms across the street - priceless! Very nice offerings at the breakfast buffet.

Dear guest, thank you very for your positive review. It is always a pleasure to receive positive feedback. I will share your comments with our front desk and our restaurant team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards Sven Schultz General Manager

Nice hotel for travellers

Nota Tripadvisor 3.0/5

Serge V Business - 17/11/2015 Avaliação com certificação TripAdvisor

Nice room, friendly people. Breakfast way to expensive by bad service. During breakfast time just 2 friendly ladies running around but couldn't handle all tables. Ending up in tables packed with dishes etc. Good location, easy to find.

Very good hotel for an excellent price

Nota Tripadvisor 4.0/5

Michael G Family - 11/08/2015 Avaliação com certificação TripAdvisor

The rooms have been clean, the service staff has been very friendly and beside a few small issues which had no influence on the overall satisfaction. F. e. the flush button of the toilet was too tight.

Dear Michael G, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz General Manager

nice clean , superb breakfast

Nota Tripadvisor 4.0/5

GeertV392 Business - 23/05/2015 Avaliação com certificação TripAdvisor

This hotel is one of the best Mercure hotels I visited. The staff is very helpful and friendly, the room had everything it needed. The free internet connection however was too slow. The 2 course restaurant offer was surely worth the money.

Dear Geert V, We very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sven Schultz General Manager

Never again in Ratingen !

Nota Tripadvisor 1.0/5

Philip-be Couples - 07/05/2014 Avaliação com certificação TripAdvisor

Parking car in or around hotel a nightmare. Very small own parking . Infront hotel 15 meters MC-donalds very open public parking without barriers and we parked there in the dark and rain en we dont know about any limitations , personnel dont do anything to warn customers when you check in. Next morning car towed away and very rude frontdesk lady immediatly told us that he's towed AND HIDE HER BADGE. They know it and let it happen !!!!!Total cost to get back our car 450€ and a complete lost saturday. When we check out the same desk woman still without badge laugh with us to ask "did you enjoy your stay" ! I saved a young couple from Switserland the same ordeal the next night. Personell in breakfast also very rude. I love Accor hotels but this is the worst ever Mercure i stayed in ! Somethings wrong here...

Dear guest, im really sorry that you have been towed away from the Mc Donalds parking. It is true that our parking space is limited, and we know that our neighbor is not joking with his warning signs all over his parking lot, not to park if you are not a Mc Donalds customer. Thats why we have a "Info sheet" at our Reception Desk, that provides this information and warns our guests not to use the Mc Donalds parking. Unfortunately it is impossible to ask evry guest if he/she get to our hotel by car and if so, where he/she has parked his/her car. We try to ask and to tell our guests but for shure we are not getting everyone. I understand you anger and I want to apologize if you felt offended or treated disrespectful by one of my Front Office Team members. Sincerely Sven Schultz General Manager

Business Traveller

Nota Tripadvisor 4.0/5

Hendrikus N Business - 21/04/2014 Avaliação com certificação TripAdvisor

Great place to stay if in the area on business. Friendly staff, good restaurant and great breakfast selection. The wifi is good and allows for remote office working. Airport is close by (10 minutes by car). Only down side I found is parking space at and around Hotel is limited.

Dear Nieuwmeijer, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Ratingen. It is always a pleasure to receive positive feedback. Sincerely Sven Schultz General Manager

If you like staying under a flight path fanstatic

Nota Tripadvisor 2.0/5

Rodney W Solo travel - 22/06/2013 Avaliação com certificação TripAdvisor

It was a very hot day, I found the hotel in the middle of an industrial estate, went to the room no air con open the window to find that the hotel is also directly under the flight path of Dusseldorf international airport. Flights come and go every few minutes from earling morning until almost midnight. Went for dinner in the hotel the waitress was not happy I would not eat the BBQ outside, she got a bit stroppy about it. The room and bathroom had smells. I am a big man and was given one towel, when I asked for more I was told "but you are just one person why do you need more towels". I could not go for a walk because there are no footpaths outside the hotel is an A road and remember the industrial estate. This hotel is just for business people and not for families, not for children and not for people on holiday.I did put this to the reception people and they agreed. By the way the hotel is miles out of Dusseldorf and this surprised me because the hotel tried to get me to book a trip on the River Rhine which runs through the centre of Dusseldorf.

Our stay at Mercure Ratingen

Nota Tripadvisor 4.0/5

Johnbryceland Friends getaway - 17/04/2013 Avaliação com certificação TripAdvisor

As we had stayed at this hotel before we new what to expect and once again we were very pleased with all aspects of the hotel services.Cleanliness throughout the hotel was obvious and the all of the staff were friendly and efficient

my stay

Nota Tripadvisor 4.0/5

Faris8262 Family - 27/03/2013 Avaliação com certificação TripAdvisor

The Hotel was very clean and in a quite location The staff were very welcoming, nice and helpful We enjoyed good food quality and beverage The internet wifi connection was unfortunately very poor in fact not existant Parking was available but limited

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