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Mercure Hotel Duesseldorf City Nord 4 estrelas

Nota clientes Avis 4.4/5 4.182 comentários

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Mercure Hotel Duesseldorf City Nord
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+ 23 Serviços

Extras do hotel

  • Com ar condicionado, hotel para não fumadores com 190 quartos modernos

  • 6 salas de reuniões com luz natural com capacidade para até 220 pessoas

  • Restaurante acolhedor com terraço no pátio tranquilo, bar Sky Sports

  • Perto da arena ISS Dome, do aeroporto de Düsseldorf e da Messe Düsseldorf/Esprit Arena

  • Fácil acesso às autoestradas A52, A44 e A3

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Duesseldorf City Nord

Noerdlicher Zubringer 7
Moersenbroicher Ei
40470 duesseldorf
alemanha

Tel: +49211989040

Fax: (+49)211/98904100

Check-in desde as 15h00

Check-out até às 12h00

  • 701 :  HEINRICHSTRASSE

  • 708 :  HEINRICHSTRASSE

  • S1 :  Düsseldorf Derendorf

  • De avião

    DORTMUND AIRPORT A 74 km / 45,99 milhas

  • De avião

    DUESSELDORF AIRPORT A 8 km / 4,97 milhas

  • De avião

    KOELN AIRPORT A 61,4 km / 38,16 milhas

  • De avião

    MOENCHENGLADB.AIRP. A 29 km / 18,02 milhas

  • De carro

    A52 DUS Nord A 0,5 km / 0,31 milhas

  • De comboio

    DUSSELDORF MAIN STN A 4 km / 2,49 milhas

GPS:51.2538221602, 6.8001767786

Serviços do hotel

PIAZZA

O nosso restaurante "PIAZZA" está aberto novamente das 18:00 às 22:00 horas.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas Custo adicional
  • Pequeno-almoço
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
Reuniões/Eventos
  • 6 Salas de reunião
  • Centro de negócios
    • Centro de negócios com acesso para cadeira de rodas
    • Centro de negócios self-service
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 190 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 2 quartos contíguos
    • Sem quarto para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Alemão
    • Francês
    • Inglês
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI de alta velocidade Custo adicional
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Elevador para todos os pisos
  • Check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção
  • Câmbio de divisas
    • Câmbio de divisas
Acesso ao alojamento
  • Tiefgarage im Hotel Custo adicional
    • No local
    • 90 lugares de estacionamento
    • Público
    • Estacionamento aberto todos os dias, 24 h/dia
Família
  • Serviços para crianças
    • Canais de desenhos animados TV

As nossas opções de alojamento

No Mercure Hotel Düsseldorf City Nord de 4 estrelas pode escolher entre quartos Standard com cama de tamanho Queen, cama dupla ou duas camas individuais e quartos Privilege com cama de tamanho King. Todos os 190 quartos dispõem de A/C e WIFI grátis. Estadia gratuita p/ 1 criança até aos 16 anos no quarto dos pais. Animais de estimação permitidos (tarifa 12 EUR/noite).O nosso serviço de lavandaria e engomadoria tomará conta da sua roupa por uma taxa adic.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 9

  • Tamanho máximo: 150

  • Capacidade máxima: 190 pessoas

  • Capacidade máxima para banquetes: 79 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Hotel Duesseldorf City Nord

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.4/5

4.182 comentários

Classificação do TripAdvisor 4.0/5

636 comentários

Despite Corona Enjoyable Stay

Nota Tripadvisor 5.0/5

Trail529265 Business - 02/07/2020 Avaliação com certificação TripAdvisor

Despite all the restrictions imposed by the outbreak of corona, the hotel provided a very nice experience. The room was extremely well cleaned and the staff were very helpful. The breakfast, restricted due to corona, was okay. The room was very quiet. The only negative was the lack of proper air conditioning which made the room at times a bit unbearable. The WiFi connection was very stable and the connection was very good.

Dusseldorf City Nord

Nota Tripadvisor 5.0/5

LesC440 Business - 24/02/2020 Avaliação com certificação TripAdvisor

Great clean and modern hotel, friendly staff, extremely efficient and helpful. Good breakfast choices, well prepared and displayed. Ideal hotel and location for my requirements. Would definitely stay there again when on biusiness.

Dear LesC440, Thanks a lot for your positive Feedback and your stay with us. It is a pleasure to see that you were overall very satisfied, especially with our service. We would be delighted to welcome you back and wish you all the best. Best regards Lala Shabanbayova - Guest Experience Manager

overnight stay

Nota Tripadvisor 4.0/5

midgemiller 23/02/2020 Avaliação com certificação TripAdvisor

A stop over night for the airport the hotel was clean and tidy is about 8km from airport,which costs about €25 in a taxi breakfast is good but a bit expensive at €19. overall was ok for what we needed.

Hotel muito simpático

Nota clientes Avis 5.0/5

Jorge M. Negócios - 23/01/2020 Comentários confirmados de ALL

Estadia excelente, staff excelente, muito prestável, à recepção, um senhor extremamente simpático a fazer o check-in, muito rápido e prestável. Estadia para repetir, muito em breve, e sempre que esteja na região, resultado do excelente serviço prestado.

Random service - ok hotel

Nota Tripadvisor 3.0/5

thibautz Business - 20/01/2020 Avaliação com certificação TripAdvisor

Very random services, sometimes I got true 4 stars services but got couple of times unbelivable rude and unprofessional services at the reception. Despite good membership status , you receive no attention and answers you get are incorrect / false. They are wrong and don’t show respect to you...neither give the feeling that they trust you. Asking prefunding of 400 eur for a 200 eur stay (2 Nights) has never been seen... refusing to give the drink voucher... etc. By the way privilege rooms are noisy with the highway behind.

Bom Hotel com muito boa relação qualidade/preço

Nota clientes Avis 4.5/5

Vinhos-sanguinhal Negócios - 23/03/2019 Comentários confirmados de ALL

O preços foi muito razoável o que nos dias de hoje é muito importante para quem viaja em negócios. Bom acolhimento, bom quarto, muito bom pequeno almoço.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Nord. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Stadtmüller General Manager

Dusseldorf trip

Nota Tripadvisor 3.0/5

SebastienLdt Business - 25/02/2019 Avaliação com certificação TripAdvisor

The shower was leaking... Comfortable beds and desk ok to work. The receptionist at night was not nice but the day after, the lady at the reception was much more nicer and smiling. A safe in the room could be a plus

Dear Sebastien, Thank you very much for your valuable feed back on your stay in our hotel. We apologize for the leaky shower, we have already had this checked by our technician. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Mercure Hotel Düsseldorf City Nord

Decent Stay

Nota Tripadvisor 3.0/5

OnAir11824641266 Business - 19/02/2019 Avaliação com certificação TripAdvisor

Comfortable Bed, But some amenities could be added in the room perhaps some slippers,complementary water. There is no mini bar in the room. These items could bring value to the hotel and the guest needs. I stayed in room 206, Room was clean but some stains on the carpet still visible. Also at the breakfast, I was not greeted very friendly. Staff needs to be more friendly and helpful.. not to tell you that you can get your own coffee or Tea!! Perhaps I should stay at some other Hotel where staff is more proffessional and friendly. Thank You for reading my comments..!

Dear Guest, Thank you very much for your feedback concerning your stay at our hotel. We are very sorry that your experience did not meet your expectations and apologize for any inconvenience we caused. Our housekeeping staff checked the carpet in room 206 and it was cleaned. Your remark for the friendliness and politeness of our staffs have been noted. Please rest assured that we have spoken to the concerning staffs and due actions were taken. We hope that you will give us the opportunity to serve you better in the near future. Kind regards, your team from Mercure Hotel Düsseldorf City Nord

A Satisfactory Stay

Nota Tripadvisor 3.0/5

KB1466 Solo travel - 08/01/2019 Avaliação com certificação TripAdvisor

The Mercure Hotel Nord is located about 800 meters from the nearest tram stop and about a 35 minute walk from the Altstadt. I tend to try to 'walk' a city if I can so this did not present a problem for me but it might be a problem for other potential visitors. The hotel seems to be aimed at business customers - both in terms of location and facilities. I found the approach of staff generally to be professional, helpful and business like. The approach of the staff at breakfast was friendly and very helpful. Breakfast was very good.I enquired about an upgrade upon arrival (being a Gold Member) but was told all upgraded rooms were taken. Having said that upgraded rooms appeared to be available on the website and the hotel appeared to have very few people staying when I visited.I was satisfied with my stay

Disappointed

Nota Tripadvisor 2.0/5

maxime45687 Couples - 17/11/2018 Avaliação com certificação TripAdvisor

I used to come in this hotel several years ago for business trip.When I decided to came back I was a bit suprise by the restaurant prices which went quite high.As well, I was really disappointed by the breakfast which was poor compared to the Mecure we had the previous day. The staff was not that welcoming as well.To conclude, it was expenses and disappointing. Will not come back

Quiet location c

Nota Tripadvisor 4.0/5

Prem25 Business - 31/07/2018 Avaliação com certificação TripAdvisor

Had 2 comfortable nights at this hotel. Room was of decent size and clean. bathroom was clean and had a powerful shower as well. Customer service was excellent. The only downside was the wifi that was slow. The hotel is about 15 mins to Aldstat by public transport. There are 2 tram/Ubahn stops within 5 mins walk. REWE & ALDI are also within walking distance.

Dear Prem25, thanks for your nice Feedback. Best regards from Düsseldorf.

dusseldorf city nord

Nota Tripadvisor 4.0/5

stuartn378 Family - 20/07/2018 Avaliação com certificação TripAdvisor

Comfortable hotel close to tram & S Bahn stop. Good bedrooms, comfortable beds, nice bar with garden area. Friendly helpful reception staff Only negative was 19 euro each for breakfast which seemed expensive, so did not take it

Dear stuartn378, thanks for your nice feedback, we are happy to read that you enjoyed your stay. The price of our breakfast buffet is due to our very high standards of quality, freshness and variety. I would therefore ask for your understanding. We hope that we soon have the opportunity of welcoming you again at our hotel. With kind regards Your team from Mercure Hotel Düsseldorf City Nord

Nice hotel, clean, welcoming people

Nota Tripadvisor 4.0/5

129benoitf Business - 07/05/2018 Avaliação com certificação TripAdvisor

I was there for business. Nothing much to say, good quality for the value, well appreciated hotel. The personal is welcoming, rooms are clean, and fast wifi with my golden membership to Accor hotels. Just small comment about the 'green' hotel as they like to be called, like this one. Lots of communication about how green they are, but you end up with plastic cups in your bathroom, which are wrapped in another plastic.... Not green at all. Finally the check out was slow: eror in the billing address, solw process while they already had the print of my credit card. I thought that being gold would accelerate the process.

Home can be everywhere

Nota Tripadvisor 5.0/5

Tadeusz K Business - 11/02/2018 Avaliação com certificação TripAdvisor

Very easy access from the airport. Nice underground parking with planty of space. Very warm welcome just at arrival makes you happy even after long travel. Rooms are nice and clean. At the restaurant you are welcome and great wine selection allows you to relax in the evening.

Very convenient and friendly Night manager

Nota Tripadvisor 4.0/5

750annegrets Business - 29/12/2017 Avaliação com certificação TripAdvisor

Clam room in the back as requested: very appreciated Friendly night manager at arrival and early bird check out Very good service with very convenient rate. Only the smell of the housekeeping products in the hallways & corridors could be better... For sure a very good experience

Not at the expected level of a MERCURE hotel

Nota Tripadvisor 3.0/5

BobdoRouen Business - 24/11/2017 Avaliação com certificação TripAdvisor

Bedding in poor condition, comforters too small (kid size!), All this is not worthy of a 3 star hotel. No consideration of priority access for Silver cardholders at the front desk. Restaurant with very good meat but dinner only possible near the bar which has only very few tables or a long wait! Very good breakfast.

Really flexible and friendly

Nota Tripadvisor 5.0/5

R2262WMjanh Business - 28/09/2017 Avaliação com certificação TripAdvisor

Arrival at midnight and the reception was super friendly and helpful with my invoice changes. The rooms super clean and everything quite. The breakfast has everything what you need. I will book this hotel during my next trip again.

Unacceptable

Nota Tripadvisor 1.0/5

christophepC1201GE Business - 25/09/2017 Avaliação com certificação TripAdvisor

the first room at the 4th floor was with odor of cigarette the second room at the 3rd floor was with odor of cigarette, the third room at the 2d floor was with phone out of order this is the client who has to test the preparation of the room !!!

Convenient, comfortable, quiet and clean.

Nota Tripadvisor 5.0/5

Andre B Family - 16/08/2017 Avaliação com certificação TripAdvisor

The hotel is in between the airport and the city center, so it was convenient as we arrived by train and left from the airport the next morning. We were welcomed by friendly staff and found a comfortable and clean room and had a very good night as it was quiet.

Luxury time during a business trip

Nota Tripadvisor 4.0/5

georgiosx260 Business - 23/06/2017 Avaliação com certificação TripAdvisor

Very nice hotel, with excellent service, very rich breakfast buffet and most likely the best filter coffee served in hotels in Germany. Very clean rooms, great free Wi-Fi service and just 400 meters from the tram to down town. I wish I could stay there every time I travel to Dusseldorf.

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