维也纳火车西站美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,223 评论

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Felberstrasse 4, 1150 维也纳, 奥地利

描述

酒店其他优惠

  • 地处维也纳的中心位置，公共交通网络非常发达

  • 供应丰富多样的自助早餐

  • Westside 餐厅供应现代国际美食

  • 6 间会议室，可筹办个性化活动

  • 酒店内停车场，设有 52 个停车位

我们的客房

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酒店位置

维也纳火车西站美居酒店

Felberstrasse 4
1150 维也纳
奥地利

GPS:48.198155, 16.337507

电话
传真 +43 1 98111930

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WESTSIDE

都市生活与现代工业风格在 Westside 餐厅邂逅。餐厅将传统奥地利美食和国际经典菜肴巧妙融合，确保为您带来满足各种口味的用餐体验。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,223 评论

TripAdvisor 评级  3.5/5  1,442 评论

Family

Tripadvisor 评级 5.0/5

791sonia123 家庭住宿 - 经 TripAdvisor 认证的评论

We felt good in the hotel, like at home. The service was very nice and professional. The room was clean and met the requirements. The toilet was clean and tidy.

Cool hotel

Tripadvisor 评级 5.0/5

worldtrotter26 Couples - 经 TripAdvisor 认证的评论

The hotel is centrally located in Vienna close to the train and tram. There are good restaurants nearby. Cleaning personnel cleans the room everyday. Breakfast is worth it for 24 euro. There is no deposit whatsoever during check in. Don’t book a budget hotel due to limited amenities. Superior room is decent in the duration of stay in Vienna. Overall, this is a good hotel and highly recommended for budget travellers!

Dear worldtrotter26, It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We would like to thank you for the top rating and the recommendation. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Mercure Hotel Wien Westbahnhof

Avoid 'budget' rooms if you can...

Tripadvisor 评级 4.0/5

Anuhas 经 TripAdvisor 认证的评论

Stayed there for 3 nights from 21st of September 2024. It took me a while to warm up to it, but once it did, I really enjoyed my stay. Only after I entered the room, I realised that I had booked a 'Budget' room through Agoda, which is not the same as 'standard'. That means you get only 2 pillows for a double bed, first floor rooms with no air-conditioning (which should not be an issue in late autumn, winter and early spring). Room was very clean, and the shower/bathtub was excellent. Reception staff were friendly and very helpful. They have a luggage storage so you can arrive or leave early without having to pay extra for luggage storage. It's just a 2-3 minute walk from Westbahnhof and I managed to walk to pretty much all major attraction from there. There are plenty of small, and big places to eat, all within short walking distances. Only thing I didn't like was the shock of having to pay 13 Euros for a glass of basic white wine at the bar which the bar stewardess preferred to be paid by cash but never saw the transaction getting entered into a cash register nor received or asked if I want to a receipt for the transaction. I was too tired to argue, but I noticed that the three people sat in the next table, had the same shock when they heard their total. Maybe the management can sort this out to avoid such unpleasant experiences in the future. Having a dedicated ironing room, but not providing irons and boards on request, is also a dated practice but it didn't bother me much as much as I thought it would. I would happily stay there again.

Dear Anuhas, Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Good but can improve

Tripadvisor 评级 3.0/5

shedee 经 TripAdvisor 认证的评论

Hotel's location is pretty good and room size was spacious. The reception staff just did their job and nothing more. The airconditioning was poor and to that the front office just said that they have not experienced the weather being so warm so too bad, nothing can be done. Also, very annoying that everything is to be done by an app. Why can't they just put a room phone in? What if there is an emergency?

Dear shedee, Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Comfortable hotel with excellent location

Tripadvisor 评级 4.0/5

Shaheer F Couples - 经 TripAdvisor 认证的评论

different rooms , a really small awful one , 18-20 m2 room without AC, kettle, tea& coffee and same room with those (facilities). My room size was comfortable, bed quality is good, bathroom is fine = basic comfortable room . Receptionists are helpful, Location is the best point , few steps from tram, metro , buses and the airport bus. 5 minutes walk from Maria Helfer St , 10 minutes by metro to old city center. The breakfast is very expensive 24 € , you can have breakfast in a very good restaurant with nice views for that price, they have to reconsider the price. Summary good choice if you get a good competitive price.

Dear Shaheer F, On behalf of the entire team, we would like to thank you for your positive review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, The team of the Mercure Hotel Wien Westbahnhof

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其他网络用户评价我们的酒店

  • 1,694 评论 9.5/10 位置
  • 1,776 评论 5.2/10 房间
  • 1,326 评论 8/10 服务
  • 51 评论 8.6/10 上网
  • 837 评论 4.2/10 舒适度
  • 641 评论 7.6/10 清洁度
  • 639 评论 8/10 早餐
  • 521 评论 3.4/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。