Hotel Mercure Wien Westbahnhof bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.223 ulasan

Jaminan Harga
Terbaik
Hotel Mercure Wien Westbahnhof - Image 1
Hotel Mercure Wien Westbahnhof - Image 2
Hotel Mercure Wien Westbahnhof - Image 3
Hotel Mercure Wien Westbahnhof - Image 4
Felberstrasse 4, 1150 VIENNA, Austria

Deskripsi

Keistimewaan hotel

  • Central location & ideal public transport connections in Vienna

  • Rich and varied breakfast buffet

  • Westside restaurant featuring a modern, international cuisine

  • 6 conference rooms with personalized event planning

  • On-site parking garage with 52 parking spaces

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Lokasi hotel

Hotel Mercure Wien Westbahnhof

Felberstrasse 4
1150 VIENNA
Austria

GPS:48.198155, 16.337507

Telepon
Fax +43 1 98111930

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

WESTSIDE

At Westside, urban living meets modern industrial style. The perfect blend of traditional Austrian cuisine and international classics ensures a dining experience that caters to every taste.

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Peringkat ALL  4.2/5  1.223 ulasan

Peringkat TripAdvisor  3.5/5  1.442 ulasan

Family

Catatan Tripadvisor 5.0/5

791sonia123 Keluarga - Ulasan TripAdvisor tersertifikasi

We felt good in the hotel, like at home. The service was very nice and professional. The room was clean and met the requirements. The toilet was clean and tidy.

Cool hotel

Catatan Tripadvisor 5.0/5

worldtrotter26 Couples - Ulasan TripAdvisor tersertifikasi

The hotel is centrally located in Vienna close to the train and tram. There are good restaurants nearby. Cleaning personnel cleans the room everyday. Breakfast is worth it for 24 euro. There is no deposit whatsoever during check in. Don’t book a budget hotel due to limited amenities. Superior room is decent in the duration of stay in Vienna. Overall, this is a good hotel and highly recommended for budget travellers!

Dear worldtrotter26, It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We would like to thank you for the top rating and the recommendation. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Mercure Hotel Wien Westbahnhof

Avoid 'budget' rooms if you can...

Catatan Tripadvisor 4.0/5

Anuhas Ulasan TripAdvisor tersertifikasi

Stayed there for 3 nights from 21st of September 2024. It took me a while to warm up to it, but once it did, I really enjoyed my stay. Only after I entered the room, I realised that I had booked a 'Budget' room through Agoda, which is not the same as 'standard'. That means you get only 2 pillows for a double bed, first floor rooms with no air-conditioning (which should not be an issue in late autumn, winter and early spring). Room was very clean, and the shower/bathtub was excellent. Reception staff were friendly and very helpful. They have a luggage storage so you can arrive or leave early without having to pay extra for luggage storage. It's just a 2-3 minute walk from Westbahnhof and I managed to walk to pretty much all major attraction from there. There are plenty of small, and big places to eat, all within short walking distances. Only thing I didn't like was the shock of having to pay 13 Euros for a glass of basic white wine at the bar which the bar stewardess preferred to be paid by cash but never saw the transaction getting entered into a cash register nor received or asked if I want to a receipt for the transaction. I was too tired to argue, but I noticed that the three people sat in the next table, had the same shock when they heard their total. Maybe the management can sort this out to avoid such unpleasant experiences in the future. Having a dedicated ironing room, but not providing irons and boards on request, is also a dated practice but it didn't bother me much as much as I thought it would. I would happily stay there again.

Dear Anuhas, Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Good but can improve

Catatan Tripadvisor 3.0/5

shedee Ulasan TripAdvisor tersertifikasi

Hotel's location is pretty good and room size was spacious. The reception staff just did their job and nothing more. The airconditioning was poor and to that the front office just said that they have not experienced the weather being so warm so too bad, nothing can be done. Also, very annoying that everything is to be done by an app. Why can't they just put a room phone in? What if there is an emergency?

Dear shedee, Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Comfortable hotel with excellent location

Catatan Tripadvisor 4.0/5

Shaheer F Couples - Ulasan TripAdvisor tersertifikasi

different rooms , a really small awful one , 18-20 m2 room without AC, kettle, tea& coffee and same room with those (facilities). My room size was comfortable, bed quality is good, bathroom is fine = basic comfortable room . Receptionists are helpful, Location is the best point , few steps from tram, metro , buses and the airport bus. 5 minutes walk from Maria Helfer St , 10 minutes by metro to old city center. The breakfast is very expensive 24 € , you can have breakfast in a very good restaurant with nice views for that price, they have to reconsider the price. Summary good choice if you get a good competitive price.

Dear Shaheer F, On behalf of the entire team, we would like to thank you for your positive review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.694 ulasan 9.5/10 Lokasi
  • 1.776 ulasan 5.2/10 Kamar
  • 1.326 ulasan 8/10 Pelayanan
  • 51 ulasan 8.6/10 Internet
  • 837 ulasan 4.2/10 Kenyamanan
  • 641 ulasan 7.6/10 Kebersihan
  • 639 ulasan 8/10 Sarapan
  • 521 ulasan 3.4/10 Suasana

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