ibis budget São Paulo Paulista 2 ดาว
คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.1/5 รีวิว 3,585 รายการ
ibis budget São Paulo Paulista
Rua da Consolação, 2303, Consolação
01301100 São Paulo
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Trampolim Startup Café has a modern concept of social inclusion; among its customers you will find refugees and young people; it promotes local entrepreneurship, has coworking space and mini studio
Ibis budget São Paulo Paulista offers modern and comfortable accommodation, with rooms for families and suitable for people with reduced mobility. For a great stay, our accommodations are soundproofing, hypoallergenic and feature wooden floors. We offer free WIFI, air conditioning, bathroom facilities, among other items for your comfort.
คะแนนจาก Tripadvisor 4.0/5
iamvhinoy Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor
Hotel building is located right beside the police station and the Paulinista metro station. Most of the staffs do not understand and speak english, so be ready with your translation app. They have a concierge and a trolley in the reception so you wont be having difficulties with your luggages. The Economy room with breakfast is small - With own toilet and shower (separated) and a double deck bed set-up. No slippers and bottled waters included but with basic toiletries like bar soaps, shampoo and bath gels (not refillable, but upon requests). The separate toilet has no bidet and sink. You have to use tissues for your special needs. 😅 We requested another linen in the reception and they gave us a complete set (pillow, towel, blanket and linen). Excellent! The breakfast buffet starts at 0630H to 1000H as instructed during checked-in but it ain't true. The buffet usually starts past 0700H. Keep in mind that they are using "tokens" for it. So keep it with you when coming to the restaurant. They keep luggages (any sizes) for just 6BRL per piece per day. Cheap compared to luggage storage services in the airport
Iamvhinoy, We regret that the service provided did not live up to your expectations, therefore, please accept our sincere apologies. We are characterized as super economical and because of that, we have some alternative services that are offered in order to have attractive rates. Our weekday breakfast is open from 6:30 to 10:00 on weekends and holidays from 7:00 to 11:00. I apologize if there was a lack of hygiene items in your bathroom, you could have called us and we would have taken it to Mr. Once again, we appreciate your comments and hope to regain your trust in the near future. Regards, Janaina Biella Ibis budget SP Paulista
Poor customer service, not Covid prepared
คะแนนจาก Tripadvisor 2.0/5
quietbruno ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor
I stayed for a couple nights at this hotel and even though the staff was friendly there was no room service available nor cleaning products available at the room I stayed in to prevent Covid. I felt unsafe specially because there was no room cleaning even though it should be a common practice these days. I won’t stay there anymore and I don’t recommend it.
คะแนนจาก Tripadvisor 3.0/5
BellyChic Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor
The room is super duper small!! But it's marketed and disclosed as a budget hotel so it was expected. I had a double room but it was just enough for 1 person I think. The pricing seemed a little overpriced for a budget hotel and compared with other hotels in the area, especially as breakfast is not included. The location is very convenient, it's on the end of Av. Paulista, so you are still within walking distance but maybe not as in the middle of all the noise. It's also next to the Paulista metro station which makes traveling around the city very easy. WiFi is included but it's a little sketchy as the service drops in and out sometimes. The cleaning people were super nice. Shower pressure was good. Shower door, not so good, somehow water would leak onto the floor as there were gaps.
Hi BellyChic, We are grateful to tell us a little about your experience. I am very happy that you enjoyed our hotel and I hope you will come back soon. Regarding the space of the room, it really is a little limited due to our super economic category. But know that we have other standards within the ibis family and that it will certainly be an honor to better meet your expectations. Once again, we appreciate your comments and hope to regain your confidence in an upcoming stay. Best regards, Thamila Barrozo Guest Experience Supervisor Ibis Budget Sao Paulo Paulista
คะแนนจาก Tripadvisor 5.0/5
lnf369 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor
The hotel has a great location and fulfills its own proposal. The only problem was with the noise from the people in the next room, perhaps because the walls are thin. The attendant (Fernanda) was very friendly!
Olá Inf369, É uma grande alegria para todos nós da equipe íbis Budget Paulista receber um comentário como este. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Espero que volte em breve! Grande abraço, Thamila Barrozo Supervisora de Guest Experience ibis Budget São Paulo Paulista
คะแนนจาก Tripadvisor 5.0/5
Jill714 Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor
Great location and clean hotel. Very friendly receptionist Daniel ! Breakfast not worth it the price. Staff took over 20 minutes to replace some sausages and omellet. Not acceptable when you are in a hurry to leave.
Dear Jill714, Thank you for the time taken to evaluate your experience. We are glad to know that we have met your expectations about our rooms and location. We are very sorry to hear that the service in our restaurant didn't satisfy you completely. We are taking the measures so that won't happen again. It would be a pleasure to welcome you back soon and change the image that you had about our restaurant so we can demonstrate our culture of service. Best Regards, Thamila Barrozo Guest Experience Supervisor