Novotel Квинстаун Лейксайд 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 3 065

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Описание

Особенности отеля

  • Рядом расположены бары, рестораны и магазины

  • WIFI, рабочая зона, ЖК-ТВ с платными фильмами

  • Блюда современной кухни из местных продуктов

  • Светлые модульные залы для проведения мероприятий

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Расположение отеля

Novotel Квинстаун Лейксайд

Cnr Earl St and Marine Parade
9300 КВИНСТАУН
Новая Зеландия

GPS:-45.033729, 168.661759

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

Отзывы наших гостей

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 3 065

Рейтинг TripAdvisor  4.2/5  Отзывов: 4 005

Some direction would be good - where do we find breakfast?

Примечание: Tripadvisor 4.0/5

Sue W Реальные отзывы TripAdvisor

Dear SueW238, Thank you so much for your 4-star rating! We're delighted to hear that you enjoyed your overall experience at Novotel Queenstown Lakeside. We truly appreciate your feedback—it helps us improve. I'm happy to let you know that, based on your comments, we’ve now made breakfast timings clearly visible in the public areas of the hotel for our guests’ convenience. Regarding the QR code and compendiums, we understand your perspective. As part of our commitment to sustainability, we’ve transitioned away from printed materials in line with our brand’s environmental goals. Additionally, our Food & Beverage Manager is currently reviewing the bar’s closing hours in response to your suggestion. Thanks again for sharing your thoughts, and we hope to welcome you back again soon!

Great Location, Disinterested Staff

Примечание: Tripadvisor 2.0/5

perry954 Friends getaway - Реальные отзывы TripAdvisor

Dear perry954, I'm truly sorry to hear that your recent stay at Novotel Queenstown Lakeside did not meet your expectations. I’ve reviewed our daily guest relations logs but have not been able to identify the specific details of your concern. I would greatly appreciate the opportunity to resolve this matter for you directly as I am keen to better understand and address the issue. Please feel free to reach out to me at annika.worth@accor.com.

Very Popular Hotel

Примечание: Tripadvisor 5.0/5

Colin W Реальные отзывы TripAdvisor

Dear CoINP, Reading your review has made my day .... so grateful for your positive sentiment and comments. We very much look forward to seeing you again when you visit our special part of our beautiful country.

Beautiful hotel clean tidy and very friendly staff.poor service at our dinner where it appears your larger event was tak

Примечание: Tripadvisor 4.0/5

Scenic27187637635 Friends getaway - Реальные отзывы TripAdvisor

Dear Scenic27187637635, Thank you for your feedback. I understand that last Thursday’s events, with their mix of activities, resulted in a certain level of congestion and disruption. The combination of operational factors, including the weather, led to five events sharing the public areas, restaurant, and meeting room facilities. Prior to the evening, our team did approach each group to see if they would be open to adjusting their timing to avoid simultaneous food and drink service. Unfortunately, no one opted for an earlier or later time frame. When groups do not specifically request a private meeting room and share the restaurant with other guests, we face inherent challenges in managing these overlapping schedules. While our team did everything possible to ensure all guests were looked after, I regret that in the case of your group’s dinner, we fell short in a few areas. Complimentary drinks were offered, and I’m unsure why this gesture of goodwill was not extended to you. I will follow up with the supervisor on duty to understand what happened, as I know he was committed to making your experience a positive one. He will certainly be upset to learn that your group was not properly accommodated, as he genuinely tried his best to address any concerns. Once again, I sincerely apologize for any inconvenience caused, and I appreciate your understanding as we work to improve our service for future events.

Great staff very comfortable beds

Примечание: Tripadvisor 5.0/5

Kiwi12 Couples - Реальные отзывы TripAdvisor

Welcome back Kiwi12, A 5 Star review ... Thank you ! Delighted to hear that our recent guest lift renovations are providing a desperately needed service and access enhancement. It is a pleasure to have you staying with us once again, we look forward to see you again.

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Другие интернет-пользователи оценили наш отель

  • 2 102 Отзывов 9.3/10 Расположение
  • 1 950 Отзывов 6.1/10 Номер
  • 1 963 Отзывов 8.9/10 Сервис
  • 22 Отзывов 5.9/10 Интернет
  • 744 Отзывов 5.5/10 Комфорт
  • 559 Отзывов 3.3/10 Атмосфера
  • 558 Отзывов 5/10 Удобства
  • 544 Отзывов 6.5/10 Чистота

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