Novotel Suites Muenchen Parkstadt Schwabing

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 539

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Lyonel Feininger Strasse 22, 80807 MONACHIUM, Niemcy

Opis

O hotelu

  • Apartamenty rodzinne dla 4 osób

  • Duże pokoje 30m² dla nawet 4 osób

  • Z mikrofalową, małą lodówką, sejfem, prysznicem i wanną

  • Hotel biznesowy w Monachium z salą fitness i barem

  • Kryty parking i dobre połączenia komunikacyjne z A9

Nasze pokoje

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Lokalizacja hotelu

Novotel Suites Muenchen Parkstadt Schwabing

Lyonel Feininger Strasse 22
80807 MONACHIUM
Niemcy

Pozycja GPS:48.179975, 11.593131

Telefon
Faks +49 89 35819199

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar

Bar

Nasz hotelowy bar jest czynny 24 godziny na dobę. Po intensywnym dniu odpocznij przy drinku lub dobrym winie na tarasie hotelu Novotel Suites Muenchen. W wykwintnym menu drinków każdy znajdzie coś dla siebie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 539

Ocena klientów 0.5/5

Piotr M. Rodziny - Opinie potwierdzone ALL

Żona została okradziona przez Pana sprzątającego pokuj. Ukradziono nam biżuterię. Zgłosiliśmy ten temat na recepcji niestety nie podjęto żadnych kroków. Wielokrotnie monitowaliśmy temat i prosiliśmy by osoba która sprzątała w pokoju oddała skradzione rzeczy. Niestety hotel totalnie nas zbył. Jest to przykre iż w Hotelu takiej klasy nie można czuć się bezpiecznie ! Odradzimy wszystkim ten hotel i poinformujemy jak się traktuje klienta w tym hotelu !

Dear Mr. M., again: We sincerely regret that you found your stay distressing under these circumstances and would like to assure you that we take your concerns very seriously. Following your telephone notification on the day of departure, our front desk team immediately contacted the housekeeping department to initiate a prompt investigation regarding the jewelry items you described. The Housekeeping Manager spoke directly with the responsible room attendant who cleaned the room after your departure. She confirmed that no jewelry or other valuables were found in the room. Unfortunately, these inquiries did not lead to the recovery of any of the mentioned items. Our team informed you several times by telephone in the days that followed that the search had so far been unsuccessful. We would like to expressly emphasize that our employees took your concern seriously at all times and handled it conscientiously in accordance with our internal procedures. At no point was there any intention to trivialize your concern or to disregard it. We deeply regret the loss of your personal belongings and fully understand that this represents a very unpleasant situation for you. At the same time, we ask for your understanding that, despite the internal investigations carried out, we were unable to determine any information regarding the whereabouts of the mentioned jewelry items. Please be assured that we take your feedback very seriously and will use it as an opportunity to review our internal procedures, particularly with regard to communication and sensitivity in comparable situations. Our goal is to provide our guests with respectful and professional service at all times. Should you have any additional information that may help clarify the matter, we remain at your disposal. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

Ocena klientów 1.0/5

Patryk W. Rodziny - Opinie potwierdzone ALL

Nie jest to nasz pierwszy pobyt w tym hotelu tylko już 6. Zawsze jak jedziemy na narty robimy pauzę w Monachium. Standard z roku na rok coraz słabszy. Blokująca się winda na parterze ( nie otwierają się drzwi na poziomie 0 trzeba wjechać wyżej i zejść schodami ) to już było przy wcześniejszych wizytach, brak mydła w dozownikach w pokoju , brak możliwości zrobienia kawy w pokoju , 1 mała butelka wody na 3 osoby , herbata w pokoju wyliczona co do sztuki 3 osoby - 3 herbaty bez możliwości wyboru smaków , czystość jak na Novotel średnia, głośna klimatyzacja w pokoju. Bardzo miła obsługa na recepcji i za to plus !!! ( za każdym razem jest tak samo ). Ogólnie hotel wymaga dobrego managera. Źle zarządzany. Dla nas lokalizacja super

Dear Patryk W., Thank you for staying with us and for taking the time to review your last visit. It is always our pleasure to have you as our guest. . We regret that your experience with our hotel and the facilities did not meet your expectations again; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Therefore, we hope that you will give us the opportunity to better serve you in the future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

Ocena klientów 5.0/5

Anna W. Znajomi - Opinie potwierdzone ALL

Pozytywne

Dear Anna W., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

Ocena klientów 4.5/5

Beata C. -. F. Rodziny - Opinie potwierdzone ALL

Very nice hotel, with reasonable prices and helpful staff. One minus is quite narrow entrance to the parking.

Dear Beata C.-F., Thank you very much for your visit. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Suites Munich Parkstadt Schwabing

Ocena klientów 2.5/5

Janusz P. Rodziny - Opinie potwierdzone ALL

Tolerable for one night. Not clean and with shabby furniture. Bad smell in the toilet. Very expensive parking.

Dear Janusz P., Thank you very much for your visit and for taking the time to tell us about your experience with us. We regret that your experience with the room and the house-keeping did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

Recenzje naszego hotelu napisane przez podróżnych

  • 840 Liczba opinii 7.5/10 Lokalizacja
  • 1 359 Liczba opinii 7/10 Pokój
  • 871 Liczba opinii 8.2/10 Obsługa
  • 18 Liczba opinii 8.2/10 Internet
  • 789 Liczba opinii 7.6/10 Komfort
  • 532 Liczba opinii 6.2/10 Czystość
  • 490 Liczba opinii 7.1/10 Śniadanie
  • 389 Liczba opinii 5.3/10 Dobra oferta cenowa

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