파리 포르트 드 라 샤펠-아레나에 오신 것을 환영합니다 2성

고객 평점 (ALL 평가) 4.0/5 338 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
파리 포르트 드 라 샤펠-아레나에 오신 것을 환영합니다 - Image 1
파리 포르트 드 라 샤펠-아레나에 오신 것을 환영합니다 - Image 2
파리 포르트 드 라 샤펠-아레나에 오신 것을 환영합니다 - Image 3
파리 포르트 드 라 샤펠-아레나에 오신 것을 환영합니다 - Image 4
7-9 Impasse Marteau, 75018 파리, 프랑스

호텔설명

호텔 추가 정보

  • 완전히 새롭게 단장한 디자인 호텔

  • 도보 거리: 풀만 부두: 10분, 스타드 드 프랑스: 15분, 몽마르뜨: 20분

  • 지하철(12호선), 트램, 버스를 통해 파리 중심부까지 직통

  • 더블룸, 트리플룸, 패밀리룸을 갖추고 있으며, 최대 4명까지 투숙할 수 있습니다.

  • 신선한 현지 농산물로 만들어진 애호가를 위한 조식과 식사

숙박

호텔 위치

파리 포르트 드 라 샤펠-아레나에 오신 것을 환영합니다

7-9 Impasse Marteau
75018 파리
프랑스

GPS:48.9016, 2.361506

전화
팩스 +33 1 58 34 04 04

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

Bar Etap

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  338 리뷰

TripAdvisor 평가  3.0/5  69 리뷰

Unsafe and Hostile Hotel Experience

트립어드바이저 평점 1.0/5

967charleanm TripAdvisor 인증 리뷰

I am writing to share my deeply disappointing and distressing experience at this hotel. What happened was not only unprofessional and unsafe but left me genuinely frightened and vulnerable, and the way the hotel has handled it since demonstrates a total lack of accountability or care. At check-in, my companion and I explicitly asked whether both passports were required. We were told only one passport was needed, and the staff accepted my companion’s passport, even though I was the paying guest. This procedure, directed by hotel staff, later became the reason I was denied access to the room. That night, when I returned to the hotel, I was unable to enter because only one key had been issued and my companion was asleep upstairs. Despite calmly explaining the situation, showing a photo of my companion’s passport, and repeatedly requesting verification through the hotel system or security cameras, I was refused assistance. I was extremely tired and needed to rest, yet staff chose to escalate rather than help. I sat to the side quietly, attempting to call my companion while waiting. A staff member repeatedly approached me, sat directly opposite, stared at me, and questioned me aggressively. He accused me of coming to the wrong hotel and of being drunk. I explained the situation calmly and continued trying to contact my friend. He left, returned again with the same accusations, and then called security. The security guard stood beside me in a physically intimidating manner, repeatedly telling me that I “must leave” because security had decided so. I was pressured continuously over a prolonged period, despite being a calm, exhausted, paying guest. The intimidation continued until I felt I had no choice but to leave the hotel entirely. Before leaving, I was so exhausted and disoriented that I did not know if I could safely drink or access water. I purchased a drink, only to later realize it was sold to me at a higher price than advertised a distressing additional layer of vulnerability. Being forced out of the hotel late at night in an unfamiliar city left me extremely exposed. I had no choice but to wait for a taxi outside, during which I was robbed and threatened by homeless individuals who openly frequent the area around the hotel. The hotel is marketed as being in a safe environment, yet guests are left unprotected when staff choose to remove them without assistance. I was alone, dressed for a night out, extremely distressed, and highly vulnerable. Due to back-to-back professional commitments, I could not immediately address the situation. When I did attempt to do so, the hotel continued to dismiss my concerns. I have had to sit in the lobby for over 30 minutes while the manager refused to speak to me directly, communicating only through staff. Instead of acknowledging the severity of the incident or apologizing, the manager asked what I “wanted as an outcome,” without first recognising the harm caused or accepting responsibility. This hotel’s actions represent a serious failure of duty of care, breach of contract, and disregard for guest safety, under French law and basic professional standards. Staff intimidation, coercion, and management avoidance compounded the trauma of the night. Any paying guest could face similar treatment, being accused, intimidated, and expelled at any time, in an unsafe environment. I strongly caution anyone considering staying at this hotel. The staff’s behavior, combined with management’s refusal to take responsibility, creates an unsafe and hostile atmosphere. This was not a minor inconvenience it was a threatening, exhausting, and unsafe experience that could have had far worse consequences. Security footage and records will clearly reflect the sequence of events and the hotel’s repeated failure to act responsibly. In summary, the hotel: Denied a paying guest access despite proof of booking Intimidated and coerced a guest through staff and security Forced a vulnerable guest into unsafe conditions Refused to acknowledge fault, apologize, or take remedial action Created an unsafe environment despite claiming to operate in a safe area I hope this review reaches prospective guests and the management team, as it accurately reflects the unsafe, unprofessional, and distressing experience I endured.

Cozy and Convenient Stay

트립어드바이저 평점 4.0/5

Faith O TripAdvisor 인증 리뷰

We stayed at Greet Hotel Paris Porte de la Chapelle for two nights during our trip to Paris. The hotel offered a clean, comfortable room with a modern design. The staff was friendly and helpful, ensuring a smooth check-in and check-out experience. Conveniently located opposite the Arena, it’s ideal for events and well-connected by public transport, making it easy to explore the city. We appreciated the secure basement parking, which was a better option than street parking for our rental car. While the communal spaces were small, they were cozy and inviting. The breakfast was fresh and satisfying, adding to the overall experience. A great budget-friendly yet stylish choice for travelers. Highly recommended!

Dear fapan018, We are delighted to learn that you had a pleasant stay at the Greet Hotel Paris Porte de la Chapelle. It's great that you found your room clean and comfortable, and that our team was able to provide you with a friendly and efficient service. We are also pleased that our location, close to the Arena and well served by public transport, has made your exploration of Paris easier. The security of our underground parking lot is indeed an asset for our customers with rental vehicles. We take note of your comments on the common areas and are pleased that you found them welcoming. It's great that breakfast helped make your experience even more enjoyable. Thanks again for your recommendation! We hope to welcome you again on your next trip to Paris. La Direction Greet Hôtel Paris Porte de la Chapelle - Aréna.

Helpful receptionist and staff

트립어드바이저 평점 5.0/5

Marcc M TripAdvisor 인증 리뷰

The receptionist was very accommodating and very helpful because we didn’t speak much French.the main reception was very clean and tidy and welcoming all the staff were very helpful and friendly.the room was clean and had everything you need

Hi Marccm2024, Thank you so much for your review! We are delighted to hear that our receptionist was able to assist you and make your stay more enjoyable, even with the language barrier. It is great that you found the reception clean and welcoming, and that our team was friendly and helpful. We are also happy that your room met your needs. Your satisfaction is our priority, and we hope to welcome you back soon! La Direction Greet Hôtel Paris Porte de la Chapelle - Aréna

Can Not Recommend the “ Greet Brand”

트립어드바이저 평점 3.0/5

JERSEYGROWN Solo travel - TripAdvisor 인증 리뷰

A Dubious Neighborhood under a bridge. Stayed 1 night for Olympic stadium location. in general I’ve been very happy at Accord - ibis hotels in Europe. I don’t understand the “ Greet theme” . I paid close to 200 euro for 1 night. Other than the unsafe location with a freeway view and nothing really in the area of interest, I was very disappointed in the lack of amenities. The floors are dark and cheerless. My room had a concrete slab floor. No hair dryer, bare linens , all purpose shower cleaner. The walk in shower was large , with the bed and sink I could barely walk around the bed. The AC did not work. A coffee pot in room was it. I would not choose this location nor does the “ Greet “ brand meet my Ibis hotel expectation. I left the next day. There are better options in Paris and near the Arena’s.

Hello JERSEYGROWN, Thank you for taking the time to share your experience. I am sorry to hear that your stay did not live up to your expectations, especially after having had good experiences with Accord - Ibis hotels in Europe. It is unfortunate that the location and amenities did not meet your needs. Your feedback on the "Greet" theme and the missing amenities, such as the hairdryer in the room (available at the reception), is very valuable. We strive to improve our services and your comments will help us better understand our customers' expectations. I understand that you were disappointed with the environment and the comfort of your room. We want every stay to be pleasant and relaxing, and it seems that we did not succeed this time. Thank you again for your feedback, and I hope that your future stays will be much more satisfying. La Direction Greet Hôtel Paris Porte de la Chapelle - Aréna

A fine little hotel

트립어드바이저 평점 4.0/5

Conor O 비즈니스 - TripAdvisor 인증 리뷰

Please don't be put off by the negative reviews, especially concerning the hotel's location, I stayed two nights and had no issues at all- the breakfast was very pleasant, they even-had English football on the TV in my room. A good stay all in all.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 413 리뷰 7/10 위치
  • 672 리뷰 5.9/10 객실
  • 470 리뷰 7.5/10 서비스
  • 11 리뷰 6.6/10 인터넷 가격
  • 298 리뷰 8.1/10 청결도
  • 179 리뷰 6.4/10 조식

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.