ibis budget Brest Sud Plougastel 2 sterren

In the first week of July this hotel claimed on the internet to enforce anti Covid. I work in the health sector so selected this hotel on this basis When I arrived the signs were there for masks but noone in the hotel was wearing a mask except for the receptionist. When I complained to her on checking in she said she could not enforce it. Perhaps now it is law the DIrection might have the courage to enforce it. To make matters worse I asked if the breakfast was served in a box as advertised. the receptionist said no they only did an open self serve buffet! Amazing! They said the clients would wear masks and I said like now in the reception with noone wearing a mask. To make matters even worse.........the room was not cleaned and not sterilised as advertised. Nor was one room in two vacant. Also there were many children running around and some families had left their babies in their prams alone in the corridor to cry!!!! I complained to the receptionist.......she knocked on one door for them to be quiet but did nothing to find out who the crying babies belonged to. I decided I must check out for my safety and those of my clients the next day. ALone wearing a mask I went to the reception at 20.00 and asked for a refund on the basis that the precautions they had put in place on the internet were in fact not at all in place. She refused my refund. I left and found a good hotel in the centre of Brest where they enforced the COvid and even provided masks in the entrance and in the rooms. In summary as a regular commercial traveller to Brittany I will never stay in this hotel again. In fact on calling Ibis Budget Vannes they were equally poor on enforcing,......so I stayed in the Ibis Vannes where they were enforcing anti Covid effectively. I will no longer stay in Ibis Budget hotels for this reason,.......

Basic place to stay overnight before onward journey to ferry port the following morning. I wouldn't have bothered even writing a review however I have been charged twice for my stay, presumably once at online check in and then again at reception as the automatic machine at the hotel wouldn't work. Accor Hotels customer service is nothing short of shocking.. I phoned their customer helpline and was put through to a foreign contact centre (Far East?) and was asked to provide proof of the double charge. This I have done now 4 times, twice by e-mail and twice by online complaint, with NO RESPONSE whatsoever!! I now doubt I will use any Accor group hotels ever again given their lack of customer care...

This is a Ibis budget located at a rural freeway exit. It is a typical Ibis Budget. There are few businesses at this exit, but there are major business zones 5 kilometers from this motel. I would stay here again.

Standard IBIS Budget Hotel, the bed was very comfortable which is the main thing you want along with shower and WC. The room could do with a kettle in the room for a drink and bigger bath towels they are two small.

... this is your hotel to stay in Brest if you are on a short trip, want a good and clean room and best relation price/quality. Also important the late night check-in availability Ibis Budget is the best way to go if traveling through Brittany/Normandy