宜必思瓜鲁柳斯酒店 3 星

客户意见评级 (ALL 评级) 3.9/5 2,254 评论

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宜必思瓜鲁柳斯酒店 - Image 1
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R.General Osorio 19, Centro, Guarulhos - SP, 07024000 瓜鲁柳斯, 巴西

描述

酒店其他优惠

  • 距离圣保罗瓜鲁柳斯国际机场 12 分钟车程

  • 驱车 13 分钟即可抵达瓜鲁柳斯汽车站

  • 开车 4 分钟即可驶入 Presidente Dutra 高速公路

  • 全面禁烟酒店。

  • 收费的室内停车场。

我们的客房

酒店位置

宜必思瓜鲁柳斯酒店

R.General Osorio 19, Centro, Guarulhos - SP
07024000 瓜鲁柳斯
巴西

GPS:-23.47274, -46.53252

电话
传真 +55 11 2159-5951

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS KITCHEN

午餐 - 点餐式晚餐 - 点餐服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  2,254 评论

TripAdvisor 评级  3.5/5  3,051 评论

服务人员不算友好，房间很是捡漏

客户意见评级 1.5/5

匿名 商务住宿 - 所有已确认评论

Checkin 与checkout 很一般，基本都是没有任何服务

尊敬的 Ruili L.： 十分感谢您花时间告诉我们有关您在 ibis Guarulhos 的体验。很遗憾我们未能达到您的期望，请允许我向您表达我最诚挚的歉意。 此问题纯属正常实践的一个例外。请放心，我们正采取适当的措施来解决所存在的问题。我们将全力以赴，预防将来再次发生。 对于给您的下榻造成的不便，请接受我们以金额为 ____ 的信誉退款形式作出全额赔偿，这笔退款将在15天内拨至您的帐户。 在此，我想重申我们对高品质标准的承诺，我个人非常希望确认您在下一次的下榻期间能体验到这份承诺。 我们期待再一次在 Ibis 恭迎您的到来。在您下一次光临期间请随时与我联系。 谨启 Maria Tereza Matos Gerente Geral Hotel ibis Guarulhos

nightmare

Tripadvisor 评级 1.0/5

Mocreu 商务住宿 - 经 TripAdvisor 认证的评论

for one night, after flight cancellation, the airline accommodated passengers in this hotel. Unfriendly service, poorly maintained rooms, with a foul odor, grubby sheets and expired pillows... if all that wasn't enough, I also found a half-filled bottle of water in the minibar. I was surprised that I was going to get sick, so I didn't even take a shower for fear of using a towel. It was a night of terror! I strongly do not advise

Dear Mocreu Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

NEVER AGAIN

Tripadvisor 评级 1.0/5

EDUROBES 经 TripAdvisor 认证的评论

Manager she needs to listen What a Guest Gold from Club Accor complain First and Second " Not justified the employees" and Said " She's good everybody like her" If I brought a question to you Because I had more than one problem Never I'll be back

Dear Edrobes Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

位置好

客户意见评级 3.5/5

L. 商务住宿 - 所有已确认评论

离机场近，早餐不错

尊敬的 Zhaotai L.： 感谢惠赐有关下榻 ibis Guarulhos 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Maria Tereza Matos Gerente Geral Hotel Ibis Guarulhos

Avoid this hotel.Stay somewhere else please!

Tripadvisor 评级 1.0/5

Meander51082279957 Couples - 经 TripAdvisor 认证的评论

Please avoid this hotel.Stay anywhere else. We booked and paid for 2 nights accomodation. Our flights were delayed so got to the hotel early hours of the 2nd day. They told us - after travelling for over 3 days that because we had not checked in on the first day our entire reservation was cancelled. No booking for us! Too tired to argue we paid for 2 extra rooms. Our travel agent has tried to contact them with no response. How do you cancel a booking of 2 nights if you happen to miss the 1st night? They say they offer a free airport shuttle- we were charged. No staff speak English in the restaurant at all. I left my kindle in our room by mistake. We tried to contact the hotel immediately with no response Our travel agent has sent them numerous mails and no response. We got the taxi driver which we used for a day tour to try and contact the hotel. After numerous tries he got hold of them and they say - no kindle left in the room! Unbelievable- I would have thought you could trust the hotel staff. We will not recommend this hotel to anybody ever! Hope we eventually somehow get a refund for our accomodation which we paid for twice!

Dear Meander, Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can't identify your name here, please coud you contact us to solve the problem? If there was a wrong charge we will refund. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

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其他网络用户评价我们的酒店

  • 659 评论 8.7/10 位置
  • 1,406 评论 4.7/10 房间
  • 1,431 评论 6.2/10 服务
  • 23 评论 7.3/10 上网
  • 575 评论 4.7/10 清洁度
  • 549 评论 7.3/10 早餐
  • 481 评论 4.6/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。