圣保罗中心北部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 4,365 评论

圣保罗中心北部诺富特酒店 - Image 1
圣保罗中心北部诺富特酒店 - Image 2
圣保罗中心北部诺富特酒店 - Image 3
圣保罗中心北部诺富特酒店 - Image 4

描述

酒店其他优惠

  • 享用泳池和儿童游乐区。16 岁以下儿童免住宿费。

  • 酒店可举办最多容纳 850 人的大型活动。

  • 距离圣保罗瓜鲁柳斯国际机场 30 分钟车程

  • 乘车 3 分钟即可抵达卡兰迪鲁地铁站

  • 5 分钟即可抵达 Expo Center Norte 会议中心。

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

圣保罗中心北部诺富特酒店

Avenida Zaki Narchi 500, VILA GUILHERME
02029000 圣保罗
巴西

GPS:-23.51193, -46.62076

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  4,365 评论

TripAdvisor 评级  4.0/5  1,667 评论

Bad choice

Tripadvisor 评级 1.0/5

MaconiaM 家庭住宿 - 经 TripAdvisor 认证的评论

Bad experience! More than 1 hour to check in. There was an infinite cue due to the hollidays and each check in took forever. We wanted 2 connected rooms for our family of 2 adults and 2 kids and they ran out of them. The rooms were a joke. Tiny beds, antique technology (no smart tv, no chargers) Do nor recommend it

位置不错

客户意见评级 2.5/5

匿名 商务住宿 - 所有已确认评论

前台高个子南生,业务不熟练,整个前台团队,缺乏同情心,不知道帮助酒店不会讲葡语的顾客和出租车司机沟通,我亲眼看到的 早餐,水煮鸡蛋,有时候有,有时候无 房价太贵,很多同行都放弃了,即使去年他们住过

尊敬的 Guangqiang Z.: 十分感谢您花时间告诉我们有关您在 Novotel São Paulo Center Norte 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Novotel,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

住宿环境不错,

客户意见评级 3.5/5

匿名 商务住宿 - 所有已确认评论

但是入住办理时间有点长,房间没有拖鞋和洗漱用品不太好

Dear Mr. Xiaokai B., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio General Manager

设备老化,服务不好

客户意见评级 0.5/5

Enrique Y. 商务住宿 - 所有已确认评论

因为展会在这个酒店举办,在这里住了五天。完全是一个很糟糕的体验。1.房间设备很不齐全,没有熨衣板,没有免费的饮用水;2.已有设备老化,每件东西都看得到岁月的痕迹;3.噪音,空调声音完全干扰了正常睡眠,即使把空调关闭了,冰箱也会发出生意,更加让人生气的是,无法关闭冰箱;4.服务,前台的光头服务很差,完全不像五星级酒店的服务标准;5.后面两天,我的药匙无法使用,每天都需要去前台激活,真的是太不可思议了,为什么你们不维护你们的设备?6.床单是提前铺好在床上的,而不是折起一部分,我住的所有酒店都没有这样的操作,感觉他们似乎不换床单,我甚至闻到了脚臭味。 优点:离购物中心比较近,可以安全和快速的找到餐馆。 综上,这家酒店给我的印象是花了很大力气举办各种活动,让参展者不得不住这家酒店。然而完全不在意服务和房间的设施,甚至CHECK OUT那天,只有一人值班,我朋友排了近二十分钟的队伍,轮到他时过了12点,前台人员竟然要收取罚款,真是不可思议!

Dear Mr. Jiachen Y., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio General Manager

Wonderful

Tripadvisor 评级 5.0/5

elizabethmireland81 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed here for a night before a flight home for the holidays. Check in online was easy and we just had to pay and pick up keys. I booked through Accor so was able to earn points. Breakfast was delicious and so was lunch. The staff spoke English. The room was clean and comfortable and they had a pack and play for the toddler. She also loved the play room. Great stay

Dear Mrs. Elizabeth, We very much appreciate your comments regarding your stay at the Novotel São Paulo Center Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 600 评论 9.2/10 位置
  • 1,311 评论 7.2/10 房间
  • 1,597 评论 6.2/10 服务
  • 25 评论 7.1/10 上网
  • 705 评论 7.3/10 早餐
  • 592 评论 7.1/10 舒适度
  • 588 评论 7.6/10 清洁度
  • 473 评论 5.9/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 圣保罗 的所有酒店