ibis Guarulhos 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 1.653 görüş

En iyi fiyat
garantisi
ibis Guarulhos - Image 1
ibis Guarulhos - Image 2
ibis Guarulhos - Image 3
ibis Guarulhos - Image 4
R. General Osorio 19, Centro, Guarulhos - SP, 07024000 GUARULHOS, Brezilya

Açıklama

Otel ekstraları

  • 12 minutes by car to São Paulo International Airport - Garulhos

  • 13 minutes by car to Garulhos Bus Station

  • 4 minutes by car to Presidente Dutra Highway

  • 100% non-smoking hotel.

  • Payed Covered Parking.

Konaklama olanaklarımız

Otelin konumu

ibis Guarulhos

R. General Osorio 19, Centro, Guarulhos - SP
07024000 GUARULHOS
Brezilya

GPS:-23.47274, -46.53252

Telefon
Faks +55 11 2159-5951

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

IBIS KITCHEN

LUNCH - A LA CARTE DINNER - A LA CARTE

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  1.653 görüş

TripAdvisor Derecesi  3.6/5  3.062 görüş

Avis müşterileri puanı 1.5/5

Ramazan K. İş - ALL için doğrulanmış yorumlar

Koridor çok pis kokuyor su. Oda da terlik yoktu . Odada su bile yoktu.

🌟 Ramazan, agradecemos por compartilhar sua experiência conosco. Lamentamos pelo desconforto em relação ao odor no corredor e pela percepção sobre os itens disponíveis no quarto. 📌 É importante esclarecer que, segundo a política do Ibis Vermelho, por se tratar de um hotel de classe econômica, não disponibilizamos chinelos nos apartamentos e não há água no frigobar. Essa prática está alinhada ao conceito da marca, que busca oferecer hospedagem acessível e funcional, mantendo a qualidade nos serviços essenciais. ✨ Seu feedback é muito importante para que possamos aprimorar continuamente nossos processos e garantir maior conforto aos nossos hóspedes. Esperamos recebê-lo novamente em breve e proporcionar uma experiência mais positiva e satisfatória. Atenciosamente, Supervisora Operacional / Guest Experience Silvana Lins – Hotel Ibis Guarulhos Aeroporto

Convenient for a Layover, but with some Issues

Tripadvisor puanı 3.0/5

Alejandra M TripAdvisor onaylı yorum

We stayed at Ibis Guarulhos for one night before our GRU-MIA flight and another night before our GRU-SCL flight. The hotel offers an hourly shuttle service from the airport, which is very convenient. However, some of the drivers can be impatient—if you're not ready or don’t have the exact hotel address at hand, they may get frustrated and leave, almost stranding you at the airport. This nearly happened to us the second time we arrived at GRU and waited for the shuttle—the driver almost drove off without us. I'm not sure if this is the hotel's fault or the shuttle service provider’s. Our first stay was not the best experience. My husband got locked in the bathroom because the door was in poor condition, which was frustrating. However, due to the hotel's proximity to the airport and affordable price, we decided to stay here again before our flight to Santiago. Fortunately, our second stay was much better. The room was significantly better than the first one, and the front desk staff was very friendly during check-in. The hotel also has a small restaurant that serves breakfast and dinner, which is convenient. In addition to the free shuttle from the airport, the hotel offers a shuttle back to the airport for 10 BRL per person, which is a useful option for travelers. We were a family of three, including our 10-year-old daughter, and the room was comfortable for us. Overall, while the hotel has its downsides, it is a practical and budget-friendly choice for a short stay near GRU Airport. If they improved the shuttle service experience and room maintenance, it would be a much better option.

nightmare

Tripadvisor puanı 1.0/5

Mocreu İş - TripAdvisor onaylı yorum

for one night, after flight cancellation, the airline accommodated passengers in this hotel. Unfriendly service, poorly maintained rooms, with a foul odor, grubby sheets and expired pillows... if all that wasn't enough, I also found a half-filled bottle of water in the minibar. I was surprised that I was going to get sick, so I didn't even take a shower for fear of using a towel. It was a night of terror! I strongly do not advise

Dear Mocreu Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

NEVER AGAIN

Tripadvisor puanı 1.0/5

EDUROBES TripAdvisor onaylı yorum

Manager she needs to listen What a Guest Gold from Club Accor complain First and Second " Not justified the employees" and Said " She's good everybody like her" If I brought a question to you Because I had more than one problem Never I'll be back

Dear Edrobes Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Avoid this hotel.Stay somewhere else please!

Tripadvisor puanı 1.0/5

Meander51082279957 Couples - TripAdvisor onaylı yorum

Please avoid this hotel.Stay anywhere else. We booked and paid for 2 nights accomodation. Our flights were delayed so got to the hotel early hours of the 2nd day. They told us - after travelling for over 3 days that because we had not checked in on the first day our entire reservation was cancelled. No booking for us! Too tired to argue we paid for 2 extra rooms. Our travel agent has tried to contact them with no response. How do you cancel a booking of 2 nights if you happen to miss the 1st night? They say they offer a free airport shuttle- we were charged. No staff speak English in the restaurant at all. I left my kindle in our room by mistake. We tried to contact the hotel immediately with no response Our travel agent has sent them numerous mails and no response. We got the taxi driver which we used for a day tour to try and contact the hotel. After numerous tries he got hold of them and they say - no kindle left in the room! Unbelievable- I would have thought you could trust the hotel staff. We will not recommend this hotel to anybody ever! Hope we eventually somehow get a refund for our accomodation which we paid for twice!

Dear Meander, Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can't identify your name here, please coud you contact us to solve the problem? If there was a wrong charge we will refund. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 494 görüş 8.5/10 Konum
  • 1.118 görüş 5.2/10 Oda
  • 1.432 görüş 8.1/10 Hizmet
  • 20 görüş 2.5/10 Wifi
  • 665 görüş 8.6/10 Kahvaltı
  • 501 görüş 7.6/10 Yemek
  • 443 görüş 4.9/10 Hijyen
  • 326 görüş 4.5/10 Fiyatının Karşılığı

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Guarulhos şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.