Novotel Париж 17 4 звезды

My experience was great.the staff was nice and very helpful.the breakfast was great.The room was great and big for me and my daughter. I read lot of bad reviews but l decided to ignore it and book the hotel but l never regret it.l definitely come back .

My family of four recently spent 5 nights at Novotel Paris 17. Here's a summary of my experience: Cons: 1. The family room we were assigned was small, making it a tight fit for our luggage. 2. The air conditioning in our room was subpar, and despite raising a complaint, no action was taken to improve it. 3. During the first two days of our stay, I encountered some difficulties when requesting a beer mug from the hotel staff. However, on the third day, my request for the mug was flatly denied, and the bartender offered me a paper cup instead. I approached the front desk (staff member who used to be there in the night shift) and he informed me that it was hotel policy not to provide beer mugs unless the beer was purchased from the hotel. This appeared to be an unusual policy and was a first for me. He was rude too. 4. The separate toilet and bathroom arrangement lacked a washbasin in the toilet, which felt somewhat inconvenient. Pros: 1. The hotel is located in a safe area, with a bus stop right opposite. 2. Justin at the reception went above and beyond to accommodate our request for a late check-out. 3. The housekeeping staff did an excellent job, ensuring our room was clean and comfortable throughout our stay. 4. Nearby Convenience Store: A convenience store just a 5-minute walk away, open until midnight, made it easy to stock up on essentials. In summary, our stay at Novotel Paris 17 had its share of drawbacks, notably the room size and the so called beer mug policy.

We stayed at the hotel for nights during early September 2023. The air conditioning in the room was not working properly , the bathroom sink was blocked and water not flowing properly. Reported these matter to the reception two times, each time different people were at the reception, they said will look into it , but no action. On the day we were checking out, the toilet was also blocked and water was overflowing after flush. My wife spoke to the receptionist and the lady was rude and arrogant. The receptionist straight away told you are checking out today madam,and nothing we can do now. When my wife asked why you didn’t fix the blocked bathroom sink and air conditioning in the room, the answer was , “I cannot see any job raised for that in our system” . It was shocking for us when we had reported the issue to two different people in the reception and one person had even noted it down on a piece of paper. The experience we had with this Novotel hotel was bad .The management doesn’t care about the customers concerns and they are not fit to run a hotel properly .

We chose this hotel because of its location near arch de triomph. The hotel is clean and friendly. We love that the front desk Dustin speaks 4 languages. He is quite helpful and accommodating. During check out , they allowed us to leave our bags while we roamed around Paris until 7 pm. It was such a easant stay in this hotel. The room is small for 3 persons because i think they just added a bed in a 2 pax deluxe room. Overall it’s still worthwhile to choose this Novotel 17 Hotel

Had 4 night stay here. Reception excellent, breakfast nice, Staff friendly. Location for sightseeing is ok if using public transport. We had room 522 the room was clean with good ac, a lovely hot shower, 32" tv. small fridge. safety deposit box, comfy kingsize bed, bed setee, 2 x chairs and desk. The room over looks the busy motorway however the rooms are soundproofed. My only negative point is the rooms are tired, slightly musty and in need of renovation. You can disguise a smell for a short amount of time. Would i stay again? If the rooms were updated yes.