Отель Mercure Париж 17 Батиньоль

Отель Mercure Париж 17 Батиньоль 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 019

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Особенности отеля

  • Патио, затененный внутренний двор

  • Двухэтажные люксы, вид на парижские памятники

  • Бар Burgundy, ассортимент бургундских вин Гран Крю

  • Отель с сертификатом ALLSAFE

  • Меню на заказ обеспечит незабываемый отдых

сертифицированный отель ALLSAFE

Расположение отеля

Отель Mercure Париж 17 Батиньоль

118 Rue De Tocqueville
75017 ПАРИЖ
Франция

GPS:48.888137, 2.306853

Доступ и транспорт

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Обзор
При отеле
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Бар
  • Помещения для деловых встреч

BAR À BOURGOGNE

Познакомьтесь с винами Бургундии. Наш бар Le Vougeot - это идеальное место, в котором вы сможете насладиться великолепными винами региона, включая шардоне и пино-нуар.

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Рейтинг ALL  4.6/5  Отзывов: 1 019

Рейтинг TripAdvisor  4.5/5  Отзывов: 235

Great staff

Примечание: Tripadvisor 5.0/5

orly55 Деловые путешественники - Реальные отзывы TripAdvisor

The hotel is in a nice quiet area of Paris, The rooms are modern and nicely furnished The staff are very helpful and courteous Good attention to detail from the staff and manager. Bar is nicely designed

Dear orly55, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

UNIMPRESSED

Примечание: Tripadvisor 3.0/5

clairegE5586DA Solo travel - Реальные отзывы TripAdvisor

I stayed a total of 5 nights at this hotel through an organized tour of France. I found the staff to be unhelpful, unfriendly and disinterested to be quite honest. I could barely get a smile or response out of them. I asked for a glass of champagne which was exactly 2 mouthfuls full, and she charged me 10 euros for that. The hotel is very hot, and there is next to no air -conditioning in the main lobby or the rooms. The location isn’t great either. Not close to any places of interest. This hotel would probably suit those on a lower budget and only there for 2 nights maximum.

Dear Claire, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Good modern hotel, location not brilliant

Примечание: Tripadvisor 3.0/5

Rebecca O Couples - Реальные отзывы TripAdvisor

We stayed here for 3 nights in April (1 night pre tour and 2 nights post tour). Obviously after staying in St Germain, the location in the 17th is not as vibey but there are a couple of restaurants nearby and a self service laundry across the road. There is a bar downstairs but with only 1 staff member about, service can be a bit slow. Breakfast was quite good, noting it was buffet style. We had a lovely room on our first night - very modern with heated towel racks. Our 2 nights stay after the tour was just a basic room without a heated towel rack and was not as modern.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good but not wow

Примечание: Tripadvisor 4.0/5

Daffodil2004 Семьи - Реальные отзывы TripAdvisor

I booked 2 rooms for 3 nights. The price was good on a room only basis. Breakfast was expensive at €18 a head. There’s a lovely bakery about 5 minutes walk away so save your cash and get the steps in. I chose the location due to the proximity to the RER station for a trip to Versailles. Otherwise I would not have chosen this hotel as it is over a mile away from the closest tourists attraction, the Arc de Triomphe. The rooms are well equipped and spacious via Paris standards. One of the rooms was not set correctly upon check in and we had to continually ask for it to be sorted. One of the allocated rooms on arrival was not a premium room I booked and didn’t have a shower - this issue was quickly resolved but it shouldn’t have needed to be. The rooms were fixed daily and bottled water and coffee pods replenished. Robes, slippers and premium toiletries were provided. The bedding isn’t the best quality - a polycotton blend which made sleeping a bit uncomfortable. If you’re in a room facing in to the courtyard you will be disturbed by the slightest noise down below if the window is left open. The air con, however, works well. In summary, a very genetic and ‘modern’ hotel which met the need but nothing ‘wow’ or special.

Dear Daffodil2004, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Don't build people's hopes up only to ultimately let them down

Примечание: Tripadvisor 2.0/5

eirelink Семьи - Реальные отзывы TripAdvisor

As a 60th birthday present to myself, I arranged for all the family to spend my birthday weekend in Paris. I made three bookings: one for my wife and I (3 nights), one for my daughter (3 nights) and one for my son and his partner (2 nights). I chose the bed and breakfast option, which, for some reason, did not work on my wife's and my reservation. Therefore, my children had a full breakfast while my wife and I had to be content with a coffee and croissant next door. The hotel offered the possibility of breakfast, but at €18 pp a day the cost was exorbitant, so we declined. Given the logistical scope of the operation - all of us live in different countries - and the fact it was for my 60th birthday, I contacted the hotel in advance to ask for an early check in and a late checkout. I have been a member of the Accor loyalty programme for decades although I don't travel as much as I used to. Wishing to make the most of our time in Paris, and given the occasion, I didn't anticipate a problem in theis regard. This was their reply: 'De plus, nous essaieront tant que possible de vous mettre dans un étage supérieur avec vue sur rue pour profiter de nos chaleureux toits parisiens, et de procéder à un early check in ou d’un late check out, et ce sous réserve de nos disponibilités.' Basically translated, the message in English says: "In addition, we will try as much as possible to put you on an upper floor with a view of the street to take advantage of our warm Parisian roofs, and to proceed with an early check in or a late check out, subject to our availability." 'Subject to availability' being the key words here. When we arrived at the hotel, the male receptionist did not offer us an early check in. I showed him his colleague's email. He simply shrugged his shoulders, saying that the room was not ready. We asked to stow our bags in the left luggage and went to find lunch. On our return, the same receptionist gave is the keys to room 417, far below the lofty heights and the 'warm Parisian rooftops'. We had a view of a faux Mansart rooftop on the building opposite which was new and not particularly 'warm'. Our son was given a bigger room than us (416); yet here I was paying for eight nights' accommodation plus seven breakfasts. We were also denied a late checkout, which meant we went to the airport 5 hours before schedule. Recpetion could not even give me one unified invoice. The way we were treated, ultimately, ruined my 60th birthday. Never again.

Dear Eirelink, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

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