Novotel Palembang Hotel & Residence bintang 4

Catatan tamu Avis (Peringkat ALL) 4.9/5 22 ulasan

Jaminan Harga
Terbaik
Novotel Palembang Hotel & Residence - Image 1
Novotel Palembang Hotel & Residence - Image 2
Novotel Palembang Hotel & Residence - Image 3
Novotel Palembang Hotel & Residence - Image 4
Jalan R Sukamto No 8A, South Sumatera, 30127 PALEMBANG, Indonesia

Deskripsi

Keistimewaan hotel

  • Fasilitas superior untuk bisnis dan konferensi

  • Berlokasi di dekat Palembang Trade Centre

  • Kamar modern luas dengan WiFi gratis

  • Sauna dan pusat kebugaran untuk berolahraga

  • Kolam renang luar-ruang yang indah

Akomodasi kami

Lokasi hotel

Novotel Palembang Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Telepon
Fax +62 711 379777

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.9/5  22 ulasan

Peringkat TripAdvisor  4.8/5  2.650 ulasan

Sertifikat keunggulan 2024

9/10

Catatan Tripadvisor 5.0/5

Nova Rusdi N Ulasan TripAdvisor tersertifikasi

I am a crew member of Saudia Airlines. I felt very comfortable staying at Novotel Palembang during my duty. The atmosphere was pleasant, making it an excellent place for us to rest. I also had a memorable experience. One day, when I checked in, I found that the room had a smell of cigarettes (while I’m allergic to cigarette smoke). Mr. Amin, who was very responsive, immediately tried to find another room for me. I truly appreciate his service. The other facilities were also excellent, especially the delicious and varied food menu. It was a truly memorable stay at Novotel Palembang.

Dear Novarusdin, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your kind review! We're thrilled to hear that you felt comfortable staying with us during your duty with Saudia Airlines. We're especially grateful for your appreciation of Mr. Amin's responsiveness in addressing your concern about the room smell. We strive to provide a pleasant atmosphere and excellent facilities, including delicious food. We're glad you had a memorable stay with us. We look forward to welcoming you again. Sincerely yours, Rikasari Front Office Manager

Novotel remains great!!

Catatan Tripadvisor 5.0/5

Nonaanasaleh Ulasan TripAdvisor tersertifikasi

Our stay was excellent. We spent 4 days and 3 nights in a spacious, clean, and well-equipped multi-bed family room. The overall service—from the reception team, laundry, restaurant, room service, to housekeeping—was consistently outstanding. Special thanks to the breakfast team led by Taufik and Mayang, housekeeping staff Enggar, and guest service representative Candra for making our stay truly memorable. The security team also provided excellent support. We will definitely return! Recommendation: The hotel could enhance the guest experience by adding a coffee machine, offering fresh juice made from real fruit (instead of syrup), serving properly cooked pempek, and including more varieties of local Palembang dishes—especially traditional cookies. Highlights: The local pineapple and Burgo were fantastic!

Dear Nonaanasaleh, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our family room and appreciated the excellent service from our team. We're grateful for your kind words about our staff, especially Taufik, Mayang, Enggar, and Candra. Our security team's support is also appreciated. We appreciate your feedback on enhancing our amenities and F&B offerings, including adding a coffee machine, fresh juice, and more local dishes. We'll consider these suggestions. Thank you for highlighting our local favorites like pineapple and Burgo! We look forward to welcoming you back. Sincerely, Rikasari Front Office Manager

Amazing experience and thank you especially for the staff working there very kind

Catatan Tripadvisor 5.0/5

asma z Ulasan TripAdvisor tersertifikasi

Nice services and very delecious food and lovrly staff thank you so much for make me very satisfied with your kidness and thinking to visit you again and perfect plan Novotel Palembang Love youu indonsia and indonsian people hope to see you sooon

Dear Asma, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your wonderful review, we are thrilled you enjoyed our service, food and staffs hospitality at Novotel Palembang. We are grateful you felt satisfied and plan to visit again. We appreciate your love for Indonesia and its people. We look forward to welcoming you back soon. Sincerely, Rikasari Front Office Manager

It’s a thank you message for the stuff here

Catatan Tripadvisor 5.0/5

Yassmine B Ulasan TripAdvisor tersertifikasi

The costume service was the best people working here are very welcoming and warm I felt like I’m in my home the rooms are very clean and specially the food is so tasty with a big variety of different kinds Special thanks to the security guards here and the chefs are really kind I would love to come back here because the staff made me feel like home Thank you for everything Yasmine

Dear Yassmine, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you so much for your wonderful review, we hear thay you enjoyed out staff service, found our staff welcoming and warm, and felt at home during your stay. We are proud of our teams hospitality and cleanliness standars, and we are glad you appreciated the variety and taste of our food. Special thanks are in order for our security guards and chefs, who clearly made a positive impact on your experience. we are grateful you felt like home with us, and we can''t wait to welcome you back Sincerely, Rikasari Front Office Manager

The great experiences

Catatan Tripadvisor 5.0/5

Tuppi W Ulasan TripAdvisor tersertifikasi

The room was comfortable although the ac was not stable, sometimes cold sometimes not cold. Bathroom is nice, comfy, and all the equipments were going well. The scenery is great and also the pool is children friendly. It too bad that I didn't try all the facilities.

Dear Mr. Tuppiw Thank you for your feedback about your recent stay with us. We're glad to hear that you found your room comfortable and our bathroom to your liking. We apologize for the issue with the air conditioning temperature stability. We'll look into this to ensure a more consistent experience for our guests. We're also pleased that you enjoyed the scenery and found our pool to be children-friendly. Thank you for your honest review. We hope to have the opportunity to serve you better in the future Best regards, Rikasari Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 32 ulasan 8.8/10 Lokasi
  • 200 ulasan 8.7/10 Kamar
  • 227 ulasan 8.1/10 Pelayanan
  • 112 ulasan 7.8/10 Makanan
  • 92 ulasan 8.3/10 Kenyamanan
  • 72 ulasan 8.9/10 Kebersihan
  • 69 ulasan 8.3/10 Suasana
  • 60 ulasan 7.9/10 Sarapan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.