Novotel Palembang Hotel & Residence bintang 4

Catatan tamu Avis (Peringkat ALL) 4.9/5 20 ulasan

Novotel Palembang Hotel & Residence - Image 1
Novotel Palembang Hotel & Residence - Image 2
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Novotel Palembang Hotel & Residence - Image 4

Deskripsi

Keistimewaan hotel

  • Fasilitas superior untuk bisnis dan konferensi

  • Berlokasi di dekat Palembang Trade Centre

  • Kamar modern luas dengan WiFi gratis

  • Sauna dan pusat kebugaran untuk berolahraga

  • Kolam renang luar-ruang yang indah

Akomodasi kami

Lokasi hotel

Novotel Palembang Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.9/5  20 ulasan

Peringkat TripAdvisor  4.8/5  2.701 ulasan

Sertifikat keunggulan 2024

Hotel Novotel Palembang, Best in Town

Catatan Tripadvisor 5.0/5

Relax63418741552 Ulasan TripAdvisor tersertifikasi

Best bed, great food. Palembang and international dishes are well served with delicacy. Facilities are great, pools are beautiful. The staffs are kind and helpful especially kak Fitri Amelia who helps us a lot. Surely coming back!!!!!!!

Dear, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your review, we are very happy you enjoyed your stay and found our staff to be great especially Fitri. Glad you loved our beautiful pool. Once again thank you for your continuous support and we are looking forward to welcoming you back soon at Novotel Palembang. Best regards, Rikasari Front Office Manager

Novotel palembang

Catatan Tripadvisor 5.0/5

Kathiroli k Ulasan TripAdvisor tersertifikasi

Hello, I have stay for many time in this hotel. It is good 😊. So I like to stay 😁 hear for next time also. Morning breakfast also fine for me. And thanks to fitri good service and help me in the restaurant, good job Novotel palembang....... By KK

Dear, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your kind words, we are very happy you enjoyed your stay and appreciate your loyalty. We are happy to hear that our breakfast and Fitri service in the restaurant met your expectations. Once again thank you for your continuous support and we are looking forward to welcoming you back soon at Novotel Palembang. Best regards, Rikasari Front Office Manager

9/10

Catatan Tripadvisor 5.0/5

Nova Rusdi N Ulasan TripAdvisor tersertifikasi

I am a crew member of Saudia Airlines. I felt very comfortable staying at Novotel Palembang during my duty. The atmosphere was pleasant, making it an excellent place for us to rest. I also had a memorable experience. One day, when I checked in, I found that the room had a smell of cigarettes (while I’m allergic to cigarette smoke). Mr. Amin, who was very responsive, immediately tried to find another room for me. I truly appreciate his service. The other facilities were also excellent, especially the delicious and varied food menu. It was a truly memorable stay at Novotel Palembang.

Dear Novarusdin, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your kind review! We're thrilled to hear that you felt comfortable staying with us during your duty with Saudia Airlines. We're especially grateful for your appreciation of Mr. Amin's responsiveness in addressing your concern about the room smell. We strive to provide a pleasant atmosphere and excellent facilities, including delicious food. We're glad you had a memorable stay with us. We look forward to welcoming you again. Sincerely yours, Rikasari Front Office Manager

Novotel remains great!!

Catatan Tripadvisor 5.0/5

Nonaanasaleh Ulasan TripAdvisor tersertifikasi

Our stay was excellent. We spent 4 days and 3 nights in a spacious, clean, and well-equipped multi-bed family room. The overall service—from the reception team, laundry, restaurant, room service, to housekeeping—was consistently outstanding. Special thanks to the breakfast team led by Taufik and Mayang, housekeeping staff Enggar, and guest service representative Candra for making our stay truly memorable. The security team also provided excellent support. We will definitely return! Recommendation: The hotel could enhance the guest experience by adding a coffee machine, offering fresh juice made from real fruit (instead of syrup), serving properly cooked pempek, and including more varieties of local Palembang dishes—especially traditional cookies. Highlights: The local pineapple and Burgo were fantastic!

Dear Nonaanasaleh, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our family room and appreciated the excellent service from our team. We're grateful for your kind words about our staff, especially Taufik, Mayang, Enggar, and Candra. Our security team's support is also appreciated. We appreciate your feedback on enhancing our amenities and F&B offerings, including adding a coffee machine, fresh juice, and more local dishes. We'll consider these suggestions. Thank you for highlighting our local favorites like pineapple and Burgo! We look forward to welcoming you back. Sincerely, Rikasari Front Office Manager

Amazing experience and thank you especially for the staff working there very kind

Catatan Tripadvisor 5.0/5

asma z Ulasan TripAdvisor tersertifikasi

Nice services and very delecious food and lovrly staff thank you so much for make me very satisfied with your kidness and thinking to visit you again and perfect plan Novotel Palembang Love youu indonsia and indonsian people hope to see you sooon

Dear Asma, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for your wonderful review, we are thrilled you enjoyed our service, food and staffs hospitality at Novotel Palembang. We are grateful you felt satisfied and plan to visit again. We appreciate your love for Indonesia and its people. We look forward to welcoming you back soon. Sincerely, Rikasari Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 31 ulasan 9.1/10 Lokasi
  • 198 ulasan 8.7/10 Kamar
  • 227 ulasan 7.9/10 Pelayanan
  • 109 ulasan 7.9/10 Makanan
  • 92 ulasan 8.5/10 Kenyamanan
  • 71 ulasan 9.1/10 Kebersihan
  • 71 ulasan 8.4/10 Suasana
  • 60 ulasan 7.6/10 Sarapan

Diberdayakan oleh Trustyou

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