Novotel Palembang Hotel & Residence bintang 4

Catatan tamu Avis (Peringkat ALL) 4.9/5 19 ulasan

Jaminan Harga
Terbaik
Novotel Palembang Hotel & Residence - Image 1
Novotel Palembang Hotel & Residence - Image 2
Novotel Palembang Hotel & Residence - Image 3
Novotel Palembang Hotel & Residence - Image 4
Jalan R Sukamto No 8A, South Sumatera, 30127 PALEMBANG, Indonesia

Deskripsi

Keistimewaan hotel

  • Fasilitas superior untuk bisnis dan konferensi

  • Berlokasi di dekat Palembang Trade Centre

  • Kamar modern luas dengan WiFi gratis

  • Sauna dan pusat kebugaran untuk berolahraga

  • Kolam renang luar-ruang yang indah

Akomodasi kami

Lokasi hotel

Novotel Palembang Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Telepon
Fax +62 711 379777

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.9/5  19 ulasan

Peringkat TripAdvisor  4.8/5  2.583 ulasan

Sertifikat keunggulan 2024

Oasis in the middle of the city

Catatan Tripadvisor 5.0/5

CT L Ulasan TripAdvisor tersertifikasi

Our stay at the hotel was wonderful! The managers were attentive, they even provided a wheelchair for my mom throughout our stay. Mayang and Candra were wonderfully attentive to our needs. It was wonderful to come back to this oasis after a long day out and relax in the pool and fall into the extremely comfortable beds. Highly recommend this place if you come to Palembang!

Dear, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you so much for your kind words about your recent stay with us, We are glad you enjoyed the view from your room and found our surrounding to be relaxing, and for recognizing the beauty our hotel, we are honored thad you'd consider us "must visit' destination and cant wait to welcome you back, as well as the service and hospitality provided by Ms.Mayang and Mr Chandra, our staff on duty at the restaurant. Once again thank you for your continuous support and we are looking forward to welcoming you back soon at Novotel Palembang. Sincerely, Rikasari Front Office Manager

Junior Suite Review

Catatan Tripadvisor 3.0/5

O5863VJian Keluarga - Ulasan TripAdvisor tersertifikasi

Our Junior Suite had some maintenance issues. The kitchen area was poorly maintained, with dusty and yellowed appliances. Additionally, the carpet in the room wasn't thoroughly clean. The reception area was also unwelcoming due to its gloominess and lack of air conditioning. On the positive side, we enjoyed the swimming pool, although housekeeping was slow to respond to our requests.

Dear, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for sharing your detailed feedback about your recent stay with us. We apologize for the maintenance issues you experienced in your Junior Suite, particularly with the kitchen area and carpet cleanliness. We take these concerns seriously and will address the issues with our maintenance and housekeeping teams to ensure our rooms meet our high standards. Regarding the reception area, we appreciate your feedback and will consider to create a more welcoming atmosphere and improve the air conditioning. On a positive note, we're glad you enjoyed our swimming pool! We'll work on improving our housekeeping response times to ensure a more seamless experience. Thank you for your feedback, which helps us improve our hotel. We hope to welcome you back soon. Sincerely, Rikasari Front Office Manager

poor service and disturbing comfort

Catatan Tripadvisor 1.0/5

Nomad58236679669 Ulasan TripAdvisor tersertifikasi

very uncomfortable, bad treatment from the restaurant service who called to pick up the cutlery so that it disturbed the comfort of rest, there was disturbance from the staff who knocked on the door while I was sleeping. when I checked out I wanted to complain to the duty manager, but he didn't want to meet me with the excuse that the time to work was 8 am according to his superior's instructions, even though I had to go to the airport at 6.30, a very bad experience, hopefully it can be useful information for those who want to stay at this hotel

Dear Sir, Thank you for taking the time to share your feedback about your recent stay with us, we apologize for the inconvenience stayed, We will make sure this will not happen in the future. We will pay more attention and use your experience as input in improving the quality of service in the future. We sincerely hope that this incident does not limit your desire to return to stay at Novotel Palembang Hotel & Residence. Can you please contact us directly to my email fom@novotelpalembang.com so we can discuss your concern in more detail. We are committed to providing exceptional service to all our guest, and your input will help us improve our services. Thank you again for your feedback and we are looking forward to welcoming you back at Novotel Palembang. Sincerely, Rikasari Front Office Manager

Menginap di Novotel Palembang

Catatan Tripadvisor 5.0/5

Muhammad I Ulasan TripAdvisor tersertifikasi

Novotel Hotel Palembang, the best in town. Big, clean and cozy. Wide and beautiful garden as usual. Many food choice from local and international. Recommend to stay in this hotel whenever you go to Palembang. Asked for hotel review and photograph. Hahah.

Dear Sir, Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence, thank you enjoyed our hotel's facilities, It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Rikasari Front Office Manager

Amazing Views at This Wonderful Hotel

Catatan Tripadvisor 5.0/5

Buat K Ulasan TripAdvisor tersertifikasi

I had the pleasure of staying at this hotel, and I must say, the experience was unforgettable, especially because of the stunning views. From the moment I stepped into my room, I was greeted by a breathtaking panoramic view of the surrounding landscape. Whether it was the serene city skyline, the lush greenery, or the sparkling waters, every window framed a picture-perfect scene that made my stay even more relaxing. Waking up to such natural beauty every morning was a true highlight. The sunset views were equally spectacular, with the sky changing colors in a way that felt like nature’s own masterpiece. The hotel’s location is perfect for anyone who appreciates being close to nature or simply wants a peaceful escape with views that take your breath away. If you’re looking for a place where the scenery truly enhances your experience, this hotel is a must-visit. I can’t wait to return and enjoy those views once again.

Dear, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you so much for your kind words about your recent stay with us, We are glad you enjoyed the view from your room and found our surrounding to be relaxing, and for recognizing the beauty our hotel, we are honored thad you'd consider us "must visit' destination and cant wait to welcome you back Once again thank you for your continuous support and we are looking forward to welcoming you back soon at Novotel Palembang. Sincerely, Rikasari Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 32 ulasan 8.9/10 Lokasi
  • 202 ulasan 8.8/10 Kamar
  • 227 ulasan 8/10 Pelayanan
  • 116 ulasan 7.7/10 Makanan
  • 92 ulasan 8.3/10 Kenyamanan
  • 72 ulasan 8.9/10 Kebersihan
  • 67 ulasan 8.1/10 Suasana
  • 62 ulasan 7.7/10 Sarapan

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Lihat hotel
Semua hotel kami di Palembang

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.