Grand Mercure Puka Park Resort bintang 4

Excellent stay we stayed in a kauri chalet for 4 nights. Everything was in there we truly settled in . It's a gem. The staff were great, and so helpful.we had 3 dinners in the restaurant all very good and the breakfast choice was good too all in all a great stay and would stay again .special shout to all staff really nice friendly and helpful .special shout out go Lauren on Reception for all her arecommendations

My wife and I visited the hotel on our travels around the island. Unfortunately we were disappointed with the hotel. It does not look like the pictures you see in the brochures etc. The hotel looks tired and could definitely do with some TLC. The rooms were OK but need upgrading. The housekeeping standards are not the best and we had to ask for our shower curtain to be changed due to a bad smell and mould staining. The food in the restaurant left a lot to be desired and to find out that you had to pay for barista coffee at breakfast was a little surprising. Breakfast was good though apart from that and we had no complaints there. The reception staff were great but some of the other staff seemed bored and lacked motivation.

This was our first time in NZ, and this place did not disappoint. We arrived in the dark and could not experience the lush beauty until morning. We were assigned room 26, not truly understanding the question - does anyone in your party have mobility issues? After four days, our sixth decade bodies were able to walk up and down the hill without stopping. Positives: the staff was amazingly friendly, courteous, and helpful; there was always someone available to pick us up or drive us back (one of the waiters took us to our room when the front desk staff was unavailable); the tennis court and pool were easily accessible Negatives: driving can be a nail-biter if you aren't familiar with driving through the mountains - we are from flatlands in TX; the tennis rackets need to be replaced or restrung. Overall, we loved Coromandel Peninsula and all of the accessiblle natural beauty within a day's trip.

Great stay here for two nights in a tree hut room which was very clean, quiet and comfortable. Yes it is hilly and there are steps to/from the rooms but we knew that before we arrived and if needed the reception staff were always available to give you a lift in a golf buggy. Breakfast was very good and things such as poached eggs available on request. Resort is a short walk (or drive) to a lovely beach and a small town with a couple of places to eat and a supermarket if needed. Staff were very friendly and helpful and if you visit hot water beach then don't forget to borrow a spade from reception

An excellent hotel setback in the hillside overlooking Pauanuin, we booked a Tawa Treehut room, which suited us perfectly, nestled in the woodland. The room was large and well appointed with a nice walk-in shower. The staff were really helpful and took our luggage on a buggie to our room after we checked in. Unfortunately the weather was very poor during our stay and the rain on the roof was quite noisy. Breakfast was good with a selection of hot and cold buffet and lovely barista style coffee. We ate in the restaurant on two nights, unfortunately the menu didn’t change, so I found the choices quite limited for myself. Overall we enjoyed our stay here.