Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,146 reviews

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Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

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Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,146 reviews

TripAdvisor Rating  4.0/5  1,139 reviews

Certificate of excellence 2024

Dreadful Stay 😒

TripAdvisor rating 2.0/5

melindacJ5592RZ TripAdvisor review

We had a 13 day stay that we booked 12 months ago. Stayed as part of the Accor Vacation Club. We feel as though we were given the worst room in the property. Poorly maintained room and facilities. Had to clean all kitchen items before using and wipe the thick film of dust out of kitchen cupboards. Told there was a communal laundry and led to believe that was it. Other members had washing machine facilities in their room. Housekeeping staff were the heroes of the stay. Poorly maintained garden beds and overgrown vegetation, causing more bugs and bees to inhabit the property than should be. The room was damp and smelt mouldy. This was like glamping, not a resort. Would have left earlier if we could have flown home. Would not recommend, nor return. EVER!.

Good Overall Stay for Birthday Weekend

Customer review rating 3.5/5

B R. Families - Confirmed reviews ALL

Beautiful location with friendly staff. It's a nice set up in nature with lots of amenities. The welcome and information letter was clear and detailed. The Wi-Fi and kitchen items were well maintained. It was generally clean and overall a nice stay. They added a Birthday platter & card which was a nice touch! Soaking in the cedar spa pool was one of the highlights! Some feedback: the 2 rooms had spider webs on the bedside lamps, on cupboard shutters in bathroom and on the kitchen range hood. Some blinds were cracked/missing/left big gaps. The carpet was fraying badly in one of the rooms. One of the beds was a murphy bed that was too soft. Tree branches were touching one side of the roof and it was very noisy the first night as the branches kept hitting the roof as it was a little windy and they hadn't been trimmed. It was a disrupted sleep. Food Feedback: The restaurant menu was very limited and pricey. The breakfast was ok but the hot food was only just warm. On the second day we opted to have a Continental breakfast and not the Full Breakfast - all the pastries were overdone and looked burned and after many things got finished they were not replenished such as the cheese platter, pastries, some of the teas & fruit platter. We had gone early so they could not have run out. It was disappointing. We borrowed the tennis rackets & balls which have been well used - the strapping was coming off the handles and the balls were losing their fluff.

Fantastic private units. Feel like you are in a treehouse.

Customer review rating 5.0/5

Bonnie A. Solo - Confirmed reviews ALL

Beautiful well-appointed and maintained property. Quiet and peaceful. Short trek to gorgeous beach.

Dear Bonnie, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Andrew Buenter General Manager

Peaceful

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Loved our room and verandah. Beautifully presented. Too many steps but lift always available so no problem.

Lush paradise

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great staff, well appointed rooms and great restaurant!

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Other web-users rate our hotel

  • 238 reviews 9/10 Location
  • 439 reviews 8.2/10 Room
  • 540 reviews 9.4/10 Service
  • 7 reviews 6/10 WiFi
  • 340 reviews 6.5/10 Food
  • 104 reviews 6/10 Cleanliness
  • 97 reviews 5.7/10 Breakfast
  • 47 reviews 5.5/10 Value

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