Grand Mercure Puka Park Resort 4 stars

Customer review rating 4.6/5 4,746 reviews

ALLSAFE approved hotel

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How it works?
Grand Mercure Puka Park Resort
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+ 15 Services

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND Paying
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Check-in from 15h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Our accommodation(s)

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Our restaurants and bars

MIHA RESTAURANT AND BAR

Type of cuisine: International

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

MIHA RESTAURANT AND BAR

With beautiful bay windows providing stunning panoramic views across the Coromandel Ranges and Pauanui Beach, the House Bar is the ideal place for a relaxing drink after a fun-filled day.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,746 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,071 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Wonderful - which is why we go back five or six times per year

Customer review rating 5.0/5

Arthur J. D. Couples - 27/07/2021 Confirmed reviews ALL

Puka Park is a remarkably relaxing place and very private with individual chalets nestled in the trees. It is backed by excellent long serving staff who know us well and cannot do enough for us without being in any way invasive. The dining and other hotel facilities are also first rate and we couldn't really wish for more. We like everything so much that, as retirees, we have made three more bookings this year - August, October/November and December/January. Our praise is reinforced by future bookings!!

Dear John, I cannot thank you enough for your kind words, it truly means a lot to us! You are a true gentleman and we always equally enjoy your and Sue' s visits. We are very much looking forward welcoming you back in October and then of course for Christmas! Very special to have you celebrate with us. Thank you once again for being so generous and kind and for your ongoing loyalty. Best wishes, Mareile

Great as usual!

Customer review rating 4.5/5

Charlotte B. Couples - 27/07/2021 Confirmed reviews ALL

Beautiful room, that Grab one deal was sensational! Was our first time having breakfast which was great to have in the deal. Lovely dinner as always :) Great service!

Dear Charlotte , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. I will check on the heat pump with maintenance. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Relaxing stay in fantastic accommodation

Customer review rating 5.0/5

Peter Families - 27/07/2021 Confirmed reviews ALL

The whe experience was simple, with staff being helpful. The accommodation was also fantastic, with lots of space for the family. The selection of food at the restaurant provided something for everyone. Would thoroughly recommend Gand Mercure Puka Park to anyone.

Dear Peter , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Fantastic 5 night stay

Customer review rating 5.0/5

Peter &. T. N. Couples - 27/07/2021 Confirmed reviews ALL

The location, all staff, were amazing. The restaurant meals from breakfast to dinner were 10 out of 10

Thanks Peter! we appreciate your great company and your kind words, it truly means a lot to us. Best wishes, Mareile Jerosch-Hoehn General Manager

Lovely location & setting

Customer review rating 4.5/5

Kerry M. Couples - 26/07/2021 Confirmed reviews ALL

Other than noise disturbance from our Neighbour, everything else was cosy, warm & friendly.

Dear Kerry, thank you very much for staying with us on the beautiful Coromandel. Thank you for being so generous, we felt so dreadful for you when we heard about the noise disturbance. Our apologies once again. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Always a great stay

Customer review rating 4.5/5

Nicola W. Families - 25/07/2021 Confirmed reviews ALL

Staff always willing to help us out, shuttling us and our things back and forth to our rooms (large family) Only reason why I didn’t give a 10 was because we had 3 rooms and 2 we always had difficulties getting STB and channels working

Dear Rereka, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Can I ask you what STB stands for? Unfortunately being situated in the forest the timber constructed chalets can have a bit of a damp smell, we apologise for the inconvenience. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Once again a great stay at Puka Park!

Customer review rating 4.5/5

Danny B. Families - 25/07/2021 Confirmed reviews ALL

We stayed another 7 nights for a mid winter break and once again really enjoyed our time. The staff are excellent and we love the rooms. The facilities are great, our daughter loves the Pool! Bar lounge and restaurant are also very nice.

Dear Daniel, thank you very much for staying with us again! We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Unfortunately we currently have no use of speakers in the lounge, which is very disappointing. We always play music in the restaurant but I have noticed at times that is it can be fairly low volume. I have certainly passed on your comment to our Executive Housekeeper, many apologies for that. Many thanks again for your kind words and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Home away from Home

Customer review rating 5.0/5

Anonymous Friends - 24/07/2021 Confirmed reviews ALL

We regularly stay with you and always have a great time. The 1 bedroom apartment was comfortable and accommodating for two couples - even in bad weather. Our restaurant experience was lovely and staff are always pleasant and helpful. I would highly recommend Puka Park for a relaxing getaway.

Dear Roger, thank you very much your kind words and for our loyalty. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team, I will certainly pass on to Nisha. Many thanks again and we hope to be able to welcome you back soon. Best wishes, Mareile Jerosch-Hoehn General Manager

Good location

Customer review rating 3.5/5

Navjot S. Couples - 24/07/2021 Confirmed reviews ALL

Service was excellent and stay was relaxing

Dear Navjot, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Lovely place to relax…

Customer review rating 4.5/5

Royston D. Families - 23/07/2021 Confirmed reviews ALL

Visited your property in a group of three families, accommodated in three rooms. Property appeared fairly well maintained. Access to facilities like pool, spa and sauna was managed well by the staff… allowing all guests to have a fair opportunity to use them. Service from staff was absolutely awesome across the board. A special call out to Nisha in reception, who went out of her way in making us feel welcome and comfortable… especially my 80 year old mother. The only challenge was in the allocation of rooms. I recall mentioning we have two 80 year old parents in the group. However this information did not get relayed and one of the rooms were not suitable for either of them to walk up I.e. rooms 24/25. Ultimately we had to swap the rooms within our group and ensure the elderly mum who had the most difficulty (of the two) walking was accommodated. Then we swapped back when two families left and continued our holiday after paying for a housekeeping clean-up. In terms of suggestions, maybe adding a games room with table tennis, pool, etc. could help on those cold winter days. Overall, a very pleasant stay and experience. Thanks

Dear Royston, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. We are so sorry about the access issues, we only have less than a handful of chalets without steps with lots of requests for them so it's not always easy to offer the optimum solution, which in return makes your stay less enjoyable. I am relieved to hear you enjoyed your stay over all. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Excellent stay

Customer review rating 4.5/5

Hayden L. Couples - 22/07/2021 Confirmed reviews ALL

As Always, Excellent service and food I was impressed a couple of staff members had remembered me from my last stay Thanks again

Dear Hayden , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Quiet, serene location

Customer review rating 4.0/5

Thomasina Couples - 22/07/2021 Confirmed reviews ALL

-The room was clean, very comfortable and inviting. -Grounds are lovely. -Spa, sauna, exercise room & pool amenities all very enjoyable. -Staff incredibly warm and friendly, though the place is quite understaffed and undertrained staff made MANY errors. (Just one: coming in to our room without knocking when we clearly had hung the Do Not Disturb sign on the door, and had specifically asked not to have service. They caught me coming out of the shower. NOT relaxing.)

Great stay

Customer review rating 5.0/5

Mike Couples - 22/07/2021 Confirmed reviews ALL

Wonderful location, private accommodation, well appointed, serene environment.

Dear Mike , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

An interesting place

Customer review rating 4.5/5

May Families - 20/07/2021 Confirmed reviews ALL

We stayed two nights in a Rimu Chalet. The room is small but very clean and cosy. The beds (we requested two singles) are comfortable. We enjoyed our stay.

Dear May, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Beautiful surroundings

Customer review rating 4.5/5

Shiro B. Couples - 20/07/2021 Confirmed reviews ALL

A lovely and relaxing stay. Nice facilities to use at our leisure. Friendly and helpful staff too! The bird song outside is a definite highlight!

Dear Shiro, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great say

Customer review rating 4.5/5

Leanne H. Families - 19/07/2021 Confirmed reviews ALL

Have been to the property a few times and love it everytime we come.

Dear Leanne , thank you very much for staying with us again. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we are looking forward to be able to welcome you back next time. Best wishes, Mareile Jerosch-Hoehn General Manager

Beautiful bush land stay.

Customer review rating 4.0/5

Margaret Couples - 19/07/2021 Confirmed reviews ALL

A lovely stay in a beautiful location. The bird life is wonderful. The on-site facilities are very good and cater to individuals or families.

Dear Margaret, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. We apologise if the response to the ants was inappropriate. To be totally honest we are a bit of a loss as how to control them, we have tried everything and keep trying to find solutions. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Complete ability to wind down and get away

Customer review rating 5.0/5

David A. Couples - 19/07/2021 Confirmed reviews ALL

Staff were ultra friendly and even after a massive storm the pool was warm and crystal clear. Ambience was really good and very relaxing However, you do NOT need MTV on every night in the lounge as it is completely out of character with the setting

Dear David, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Stunning & Relaxing

TripAdvisor rating 5.0/5

peterwI3040OB 04/03/2021 TripAdvisor review

Our first visit to the Resort. Nice location, up the hill in the bush with good parking. Friendly quick in and straight our chalets. Nice views up in the trees, has a very relaxing and warm feel to the rooms. We had both dinner and lunch, the service was great and the food very tasty. We all enjoyed the pool and the surroundings. Unfortunately we missed breakfast - we left early to get back home before Level 3 started in Auckland. Looking forward to being back over Easter.

Dear Peter, how wonderful you have discovered us and to hear you enjoyed your stay so much. Thank you very much for experiencing Grand Mercure Puka Park and thank you for your lovely review. We most certainly are looking forward to welcoming you back at Easter! Until then, Mareile Jerosch-Hoehn General Manager

Listen to the Tuis & Bellbirds.

TripAdvisor rating 5.0/5

526graham 02/03/2021 TripAdvisor review

A great stay for 3 nights in a chalet set in the beautiful NZ bush. The dinning room & lounge were first class with excellent meals available. The staff were very friendly & efficient. The site is very steep with steps up to the chalet we occupied but help was available & a golf cart shuttled us back up the hill after dinner. A wet day would be a challenge with the carpark a long way away. We will return.

Dear 526graham, It was a pleasure having you stay with us! Thank you so much for your wonderful feedback. We are looking forward to be welcoming you back on your next stay! Best wishes, Mareile Jerosch-Hoehn

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