Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 4,947 reviews

ALLSAFE approved hotel

Grand Mercure Puka Park Resort
See on a map
+ 18 Services

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 pauanui beach
new zealand

Fax: (+64)7/8648112

Check-in from 15h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS:-37.030728, 175.867531

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our accommodation(s)

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,947 reviews

TripAdvisor Rating 4.0/5

1,077 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Relaxing get away

Customer review rating 4.0/5

D A. Families - 13/01/2022 Confirmed reviews ALL

Long drive from where we live but worth the journey. Beautiful private setting, have the choice to do as little or as much as you like.

Dear Tony, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. We apologise for your two unintended bathroom mates. I am very sorry. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Loved the peace and serenity

Customer review rating 5.0/5

Cb I. Couples - 12/01/2022 Confirmed reviews ALL

Beautiful place to enjoy peace, serenity and natures surroundings. Thoroughly enjoyed our weekend stay in theToi Toi chalet. Receptionist Aimee was warm and welcoming. Our chalet was immacculate, no complaints here. Apart from the little stroll up the hill. Was nice to get out of Auckland.

Dear Christine, thank you for your 5 star rating and your lovely words along with your note that is hanging in our staff room! We loved having you stay with us and if you keep an eye out we normally bring out a Grabone special around May for stays over the Winter months, when it is just so cosy sitting around the fire place. Thank you once again and all the best, Mareile Jerosch-Hoehn General Manager

The staff are are amongst the best of Accor Hotels. They really go out of their way to make you feel welcome!

Customer review rating 5.0/5

John D. Couples - 11/01/2022 Confirmed reviews ALL

From the time we checked in until we left, we were treated like valued guests! Nothing was too much trouble! The staff are friendly and totally professional.

Dear John & Sue, thank you for your 5 star rating, that is incredibly helpful to us. It is always OUR privilege to welcome you, we couldn't think of nicer guests than both of you. Best wishes and we are indeed very happy and grateful for your loyalty. Mareile

good stay, peaceful environment, close to beach

Customer review rating 4.0/5

Anonymous Families - 11/01/2022 Confirmed reviews ALL

experience was good

Dear Shashir Kumar, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Please accept my apologise that we didn't replace your toaster I will follow up on that. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Wonderfully relaxing and peaceful

Customer review rating 5.0/5

Rachel Families - 08/01/2022 Confirmed reviews ALL

Superb once again. Love staying with you.

Dear Rachel, thank you very much for staying with us again. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back again. Best wishes, Mareile Jerosch-Hoehn General Manager

We always enjoy our stays

Customer review rating 4.0/5

Norm Families - 08/01/2022 Confirmed reviews ALL

Good, staff friendly and helpful

Dear Norm, thank you very much for staying with us again. I am sorry to hear the bike chain broke. That is most unfortunate, I hope the team was of assistance. New Year Eve was indeed incredibly busy with lunches and Happy Hour guests which until then had been relatively quite. It is always a challenge to predict daily demand levels. This Summer was quite different from all other Summers. Many thanks again for your feedback and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Christmas away

Customer review rating 5.0/5

Paul J. Couples - 06/01/2022 Confirmed reviews ALL

We booked our Christmas with the hotel as we wanted to have a nice break and we did it was great, From the welcome gift in the room to the free drinks, this Resort looks after to you well. We loved the box of chocolates and bottle of wine for being a valued guest and Accor member. The staff are so helpful and customer service is great from Housekeeping to front of house they all know how to make you feel welcome. We love staying at this Accor property and will stay longer next time to enjoy the surrounding areas more.

Dear Paul , thank you, it makes us so happy when you can hear from the writing that a guest really, thoroughly enjoyed their stay! We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great stay with lots of onsite activities

Customer review rating 5.0/5

Steven Families - 06/01/2022 Confirmed reviews ALL

We fully enjoyed our stay at Puka Park. The service was great. Lots of onsite activities such as tennis, heated outdoor pool, a steam room and sauna and also the gym. Thanks.

Dear Steven, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. It's always especially nice to know guests have enjoyed the on-site facilities. It was lovely having you and your family stay with us. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Lovely peaceful haven to recoup from a hectic year

Customer review rating 4.5/5

Olivia Families - 04/01/2022 Confirmed reviews ALL

We love escaping into the trees but also being so close to the beach.

Dear Olivia, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

No. 45 was a great location.

Customer review rating 4.0/5

Anonymous Couples - 04/01/2022 Confirmed reviews ALL

Really pleasant. The sofa might need replacing. Some of the cabinetry needs upgrading too.

Dear Hobb, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team, we'll take a look at the provided utensils to ensure enough is for cooking is being provided. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great stay

Customer review rating 5.0/5

Gt -. A. Families - 04/01/2022 Confirmed reviews ALL

Staff were attentive, good facilities and comfortable chalets.

Dear Guat Teng , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Excellent stay.

Customer review rating 4.5/5

Anonymous Couples - 02/01/2022 Confirmed reviews ALL

Superb experience. Staff went well beyond the call of duty to be courteous, kind and helpful. Really appreciated having Chalet No 2 because of health issues.

Dear Norman, thank you very much for kind words for the team. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. We apologies for the internet that does get negatively affected by the increase in people in town at this time of the year. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

excellent stay

Customer review rating 4.5/5

Ann Families - 01/01/2022 Confirmed reviews ALL

loved our time at Puka Park. Great location, wonderful place to unwind. Friendly staff. Room was a bit dusty on arrival though

Dear Ann, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us but are dismayed you had dust in your room, I sincerely apologies for that. Our housekeeping team has done fabulous work over the last few months and I am sorry your room wasn't cleaned to the standard they have been working to. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Another reset rewind blissfully quiet stay

Customer review rating 5.0/5

Wendy S. Couples - 01/01/2022 Confirmed reviews ALL

After a hectic year we slept in the serenity enjoyed a Xmas without dishes & totally relaxed in the peaceful surroundings

Dear Terence & Wendy, we were delighted to have you stay with us again! We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we are looking forward to your next stay! Best wishes, Mareile Jerosch-Hoehn General Manager

Fabulous place to stay

Customer review rating 4.5/5

Sue Couples - 29/12/2021 Confirmed reviews ALL

A wonderful resort, very peaceful and well appointed chalets. Restaurant is outstanding and staff pleasant and helpful.

Dear Sue, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great staff that make this a great place

Customer review rating 5.0/5

Dan R. Couples - 29/12/2021 Confirmed reviews ALL

Perfect

Dear Dan, in fact I was just thinking of you! Thank you for the feedback and the 100%, it means a terrible lot to us. I think your visit was a highlight for all our team, it was such a pleasure having you stay with us again and we wish you and Paul the very best for 2022! Thank you for taking the time to rate us and best wishes, Mareile

Happy Place

TripAdvisor rating 5.0/5

Linda M 22/09/2021 TripAdvisor review

Puka Park is our Happy getaway place and once again it didn't fail to please. It's a bit like a comfort blanket, secure, safe, peaceful and full of birdlife singing. The food was exquisite and the Staff are always very friendly :-) Thanks for another special time and we look forward to our next visit.

Dear Linda, thank you for staying with us! We LOVE being described as safety blanket, that is such a nice way to put it. We are humbled by your words, many thanks indeed. Best wishes, Mareile Jerosch-Hoehn General Manager

Fantastic place to stay

TripAdvisor rating 5.0/5

Roving282710 01/08/2021 TripAdvisor review

Puka park is a great place to stay. The chalets are really nice and comfortable. The staff from the GM down are great with nothing being any problem. The food from the Restaurant can not be faulted. We have booked again for another stay later in the year.

Stunning & Relaxing

TripAdvisor rating 5.0/5

peterwI3040OB 04/03/2021 TripAdvisor review

Our first visit to the Resort. Nice location, up the hill in the bush with good parking. Friendly quick in and straight our chalets. Nice views up in the trees, has a very relaxing and warm feel to the rooms. We had both dinner and lunch, the service was great and the food very tasty. We all enjoyed the pool and the surroundings. Unfortunately we missed breakfast - we left early to get back home before Level 3 started in Auckland. Looking forward to being back over Easter.

Dear Peter, how wonderful you have discovered us and to hear you enjoyed your stay so much. Thank you very much for experiencing Grand Mercure Puka Park and thank you for your lovely review. We most certainly are looking forward to welcoming you back at Easter! Until then, Mareile Jerosch-Hoehn General Manager

Listen to the Tuis & Bellbirds.

TripAdvisor rating 5.0/5

526graham 02/03/2021 TripAdvisor review

A great stay for 3 nights in a chalet set in the beautiful NZ bush. The dinning room & lounge were first class with excellent meals available. The staff were very friendly & efficient. The site is very steep with steps up to the chalet we occupied but help was available & a golf cart shuttled us back up the hill after dinner. A wet day would be a challenge with the carpark a long way away. We will return.

Dear 526graham, It was a pleasure having you stay with us! Thank you so much for your wonderful feedback. We are looking forward to be welcoming you back on your next stay! Best wishes, Mareile Jerosch-Hoehn

Our most recent 20 reviews

In partnership with TripAdvisor