Grand Mercure Puka Park Resort 4 stars

Customer review rating 4.6/5 4,842 reviews

ALLSAFE approved hotel

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How it works?
Grand Mercure Puka Park Resort
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+ 18 Services

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Check-in from 15h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Hotel services

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 48 rooms
    • No room for people with reduced mobility
    • No family room
    • 16 connecting rooms
    • 48 non-smoking rooms
    • One floor
  • Languages spoken at the hotel
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • AKL Additional charge
    • AUCKLAND Additional charge
  • Outdoor Parking
    • On site
    • Public
Well-being
  • Heated
    • Outside
    • On site
  • Gym
    • On site
    • Sauna room

Our accommodation(s)

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,842 reviews

TripAdvisor Rating 4.0/5

1,075 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

Enjoyed having units close to the pool and carpark. Enjoyed the restaurant.

Perfect getaway

Customer review rating 5.0/5

Leesa Couples - 10/10/2021 Confirmed reviews ALL

The perfect location with everything you could need. Private and peaceful in amongst nature. Amazing food and service. Will be back and will be reccomending to everyone. Thank you.

Peaceful in the forest

Customer review rating 4.5/5

Anonymous Families - 10/10/2021 Confirmed reviews ALL

We enjoyed staying at Puka Park. The weather wasn’t great it rained a lot but the chalet and the hotel facilities had everything we wanted to have a relaxing time. We had amazing food at the restaurant for dinner and breakfast. Though we felt sorry for the waitress at the breakfast as she seemed to be the only person there to take orders and serve food. As a result we had to wait quite a long time to get service. But otherwise everything else was just perfect for a nice family holiday. Thank you so much.

We love the unique setting of Puka Park.

Customer review rating 5.0/5

Ross A. Families - 08/10/2021 Confirmed reviews ALL

All staff were very friendly and welcoming, the rooms were great, and the food at the restaurant was beautiful.

Unique “bush resort”In great location

Customer review rating 3.5/5

Janelle Families - 07/10/2021 Confirmed reviews ALL

Overall we had a really lovely experience however there were a couple of things that would stop us from coming back. 1. The fold our bed HAS to go. You can’t charge $370 plus a night to sleep in a fold out bed. Both my husband and I still have sore backs from our 3 night stay in this and found completely unacceptable. 2. The breakfast staff - Tues and Weds woman was so rude and slow. It was just us and one other table in the restaurant and it was incredibly slow. We understood even before coming it wasn’t a buffet but to order one dish off the menu and then be told if we want hash browns “it is extra” just left us gob snacked. If it was a buffet we could have 28 hash browns if we wanted. I am so pleased the occupancy was low as I have no idea how these staff would have coped with more than two tables. On Thursday morning our staff member was a lot more efficient and personable!

Love the location

Customer review rating 5.0/5

Jordan Couples - 07/10/2021 Confirmed reviews ALL

Always a pleasure. We love the privacy and quietness of this place

Customer review rating 3.5/5

Nicola Couples - 05/10/2021 Confirmed reviews ALL

We had a lovely few days away,but then to receive an email from you accusing use of taking a pillow,of all things,As you can imagine we were so disappointed.

Quiet and Secluded

Customer review rating 3.5/5

Helen Couples - 05/10/2021 Confirmed reviews ALL

Overall an okay visit but improvements could be made.

Nice location with good facilities

Customer review rating 4.5/5

Ken D. Families - 04/10/2021 Confirmed reviews ALL

Our first stay at Puka Park and we enjoyed our stay Will be back again

Dear Ken, we are very sorry your family reunion did not eventuate due to the current lockdown. It was wonderful to still welcome you though. We greatly appreciate your lovely feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Breath Taking, Well Located & Peaceful

Customer review rating 5.0/5

Michelle Couples - 03/10/2021 Confirmed reviews ALL

Such a lovely resort, breath taking scenery, clean rooms and amenities. Very friendly and helpful staff. So peaceful and just so awesome listening to the birds singing in the trees. The food cooked to perfection from a great menu. Will certainly be back!

Dear Michelle, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Most enjoyable experience

Customer review rating 4.5/5

Fred F. Couples - 03/10/2021 Confirmed reviews ALL

We celebrated our 50th wedding anniversary in a romantic chalet surrounded by native bush and the beautiful sound of birds. Reading the happy 50th card put in our room by the thoughtful staff made for a great start to the day. We had fun walking on Pauanui beach and going on the nearby walking trails. We returned to our chalet after a fun-filled day and went to dinner. We enjoyed the complimentary glasses of champaign in the house bar followed by a delectible dinner at the Miha restaurant. Shout out to all the attentive staff who made our stay so pleasant.

Dear Fred , Congratulations again and thank you for choosing to spend your very special day with us! We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. I will certainly pass on. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Nice room

Customer review rating 3.5/5

Jesse Couples - 01/10/2021 Confirmed reviews ALL

Loved the room. Bit disappointed with the selection on the room service menu. Nothing quick and easy. He pizza fries burger

Dear Jesse , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are just about to implement a simpler long-stay menu for guests just wanting a quick bite. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great weekend escape

Customer review rating 5.0/5

Sally Couples - 29/09/2021 Confirmed reviews ALL

We enjoyed our stay immensely, staff were efficient and friendly, the rooms were private, elegant and clean with everything we needed. The pool was fabulous and the grounds were well looked after, would stay again. Thanks

Dear Sally, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Always nice to stay at Puka park

Customer review rating 5.0/5

Anonymous Couples - 29/09/2021 Confirmed reviews ALL

Staff are always friendly and helpful and very welcoming.

Dear Philip , thank you very much for staying with us on the beautiful Coromandel again. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

good stay, very friendly staff

Customer review rating 4.5/5

John S. Couples - 27/09/2021 Confirmed reviews ALL

Had a lovely cabin, amongst the trees, excellent support by staff with buggy.

Dear John , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Happy Place

TripAdvisor rating 5.0/5

Linda M 22/09/2021 TripAdvisor review

Puka Park is our Happy getaway place and once again it didn't fail to please. It's a bit like a comfort blanket, secure, safe, peaceful and full of birdlife singing. The food was exquisite and the Staff are always very friendly :-) Thanks for another special time and we look forward to our next visit.

Dear Linda, thank you for staying with us! We LOVE being described as safety blanket, that is such a nice way to put it. We are humbled by your words, many thanks indeed. Best wishes, Mareile Jerosch-Hoehn General Manager

Fantastic place to stay

TripAdvisor rating 5.0/5

Roving282710 01/08/2021 TripAdvisor review

Puka park is a great place to stay. The chalets are really nice and comfortable. The staff from the GM down are great with nothing being any problem. The food from the Restaurant can not be faulted. We have booked again for another stay later in the year.

Stunning & Relaxing

TripAdvisor rating 5.0/5

peterwI3040OB 04/03/2021 TripAdvisor review

Our first visit to the Resort. Nice location, up the hill in the bush with good parking. Friendly quick in and straight our chalets. Nice views up in the trees, has a very relaxing and warm feel to the rooms. We had both dinner and lunch, the service was great and the food very tasty. We all enjoyed the pool and the surroundings. Unfortunately we missed breakfast - we left early to get back home before Level 3 started in Auckland. Looking forward to being back over Easter.

Dear Peter, how wonderful you have discovered us and to hear you enjoyed your stay so much. Thank you very much for experiencing Grand Mercure Puka Park and thank you for your lovely review. We most certainly are looking forward to welcoming you back at Easter! Until then, Mareile Jerosch-Hoehn General Manager

Listen to the Tuis & Bellbirds.

TripAdvisor rating 5.0/5

526graham 02/03/2021 TripAdvisor review

A great stay for 3 nights in a chalet set in the beautiful NZ bush. The dinning room & lounge were first class with excellent meals available. The staff were very friendly & efficient. The site is very steep with steps up to the chalet we occupied but help was available & a golf cart shuttled us back up the hill after dinner. A wet day would be a challenge with the carpark a long way away. We will return.

Dear 526graham, It was a pleasure having you stay with us! Thank you so much for your wonderful feedback. We are looking forward to be welcoming you back on your next stay! Best wishes, Mareile Jerosch-Hoehn

Excellent stay as usual

TripAdvisor rating 5.0/5

Coastal39194586357 25/02/2021 TripAdvisor review

Puka Park is my wife and my escape from our usual hectic family life. We love the peaceful bush setting, excellent facilities, great restaurant and friendly staff. Perfect for a relaxing break! We'll be back again and again! Always an excellent experience.

Dear Coastal39194586357, we couldn't be happier reading how excited you are about your time at Grand Mercure Puka Park! Thank you for your loyalty and for sharing your experience. It is our greatest pleasure to be able to welcome you back each time. Until next time, Mareile Jerosch-Hoehn General Manager

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