Grand Mercure Puka Park Resort 4 stars

Customer review rating 4.6/5 4,525 reviews

ALLSAFE approved hotel

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Grand Mercure Puka Park Resort
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+ 26 Services

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLANDPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Check-in from 15h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Our accommodation(s)

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Tawa Treehut

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities

Rimu Chalet

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

Kauri Chalet

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

Studios

Our restaurants and bars

MIHA RESTAURANT AND BAR

Type of cuisine: International

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIHA RESTAURANT AND BAR

Non contractual photo

With beautiful bay windows providing stunning panoramic views across the Coromandel Ranges and Pauanui Beach, the House Bar is the ideal place for a relaxing drink after a fun-filled day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,525 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,067 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great place for a relaxing holiday.

Customer review rating 5.0/5

Neville (. Families - 12/04/2021 Confirmed reviews ALL

We enjoyed our stay at Puka. Lovely place and the staff were fantastic, always helpful and going that extra mile. We made our reservation for the family relatively late and relocated within Puka, experiencing 3 different types of accommodation. Each one spotless and comfortable. Will certainly be back.

Customer review rating 3.5/5

Kathryn Couples - 12/04/2021 Confirmed reviews ALL

very nice

Dear Kathryn, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Whilst it is great to hear you enjoyed your stay we are very sorry that your chalet had a strong musty smell. The damp bush environment takes a toll on the timber construct, Chalet #01 and 02 have been scheduled for remedial work in May. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Good stay

Customer review rating 5.0/5

Manouchehr P. Families - 11/04/2021 Confirmed reviews ALL

It was a wonderfull Experience.

Dear Manouchehr, It is always our greatest pleasure having you stay with us! The team is always looking forward to be welcoming you back. I would also like to personally thank you for your loyalty and also for your active support you give us through your feedback rating. Until next time, Mareile Jerosch-Hoehn General Manager

Can’t wait to come back.

Customer review rating 5.0/5

Jayden &. S. Couples - 10/04/2021 Confirmed reviews ALL

We love staying here the staff are lovely and accommodating and make us feel like locals and at home. Since we’ve been home we have been raving about Grand Mercure Puka park resort. Look forward to our next stay.

Dear Jayden & S., Thank you! What a wonderful read! I have to say it is easy when your guests are as nice as you both,. We love hearing how much you enjoyed your home away from home in Pauanui and equally cannot wait to welcome you back! Thank you, your feedback and rating truly means a lot to us! Best wishes, Mareile Jerosch-Hoehn General Manager

As always very happy

Customer review rating 5.0/5

Lyn H. Solo - 10/04/2021 Confirmed reviews ALL

It is lovely to be remembered by the staff who are also always very helpful. When asked if I could have a toaster rather than having to go to the restaurant in the morning it was given to me as my room did not normally have that. Meals at restaurant were all very nice as well

Dear Lyn, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Amazing experience and service

Customer review rating 5.0/5

Max Families - 10/04/2021 Confirmed reviews ALL

We really enjoyed our stay. Amazing location, very friendly and helpful staff. Thank you

Dear Maxim , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Very well located.

Customer review rating 4.0/5

Anonymous Couples - 09/04/2021 Confirmed reviews ALL

Good & welcoming staff. We had a very relaxing experience.

Dear Hemant, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Yes, we have stripped our rooms any any non-essential items to make it safer for you. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great peaceful location

Customer review rating 5.0/5

Helma (. D. Couples - 08/04/2021 Confirmed reviews ALL

Really enjoyed getting away from a hectic few weeks & unwinding

Dear Helena, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Good location

Customer review rating 5.0/5

Andrew Families - 06/04/2021 Confirmed reviews ALL

5* staff went over and beyond with their customer service, I left my charge in the room called them when I was 30 mins down the road, they got housekeeping to check and it was there. I turned back and it was waiting at reception.

Dear Andrew., We would have been more than happy to courier your charger but lucky you noticed early enough. Thank you, we are delighted to have received a five star rating by you, it truly means a lot to us! Thank you for staying with us and we've love to be able to welcome you back. Best wishes, Mareile Jerosch-Hoehn General Manager

Lovely area

Customer review rating 3.0/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

The room was lovely but not very clean Dinner took 50 minutes and it wasn’t that full. The food was average, could get same quality curry at a takeaway for half the price . Didn’t realise that the car could not be brought up to the room , so had to walk up a steep hill , not that easy with recent knee surgery and no one at reception after 9pm. However the reception area and restaurant had beautiful ambiance and staff were lovely .

Dear Sonja, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your valid feedback and we are pleased you overall enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Relaxing Easter Vist

Customer review rating 4.5/5

Peter Families - 04/04/2021 Confirmed reviews ALL

Short family trip to Pauanui. Had lunch at the restaurant, checked in early and went to the home. Spent the afternoon in the pool and the evening relaxing. Very peaceful being in the busy. Rooms are well equipped, very clean and with nice filtered views down to Pauanui. Very nice breakfast, followed by tennis and back home.

Dear Peter, thank you very much for staying with us on the beautiful Coromandel, it is always an honour to welcome a Platinum member staying with us.. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great setting

Customer review rating 5.0/5

Barbara H. Families - 03/04/2021 Confirmed reviews ALL

We loved it. Mosquitos outside a problem but overall would love to live there.

Dear Barbara , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Everything was fantastic

Customer review rating 5.0/5

Sue Families - 02/04/2021 Confirmed reviews ALL

We were a family with 8 people celebrating a special birthday. The rooms, meals and amenities were great.

Dear Sue I am very pleased that your special celebrations went so well. Thank you for choosing Grand Mercure Puka Park! Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Fabulous resort & location

Customer review rating 5.0/5

Patricia S. Couples - 31/03/2021 Confirmed reviews ALL

Fantastic - excellent welcoming reception staff - Chantelle - and all other staff great too - fantastic setting and set up Thank you

Dear Patricia , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Beautiful location and scenery

Customer review rating 4.0/5

Miles Couples - 31/03/2021 Confirmed reviews ALL

Great

Dear Miles, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Stunning & Relaxing

TripAdvisor rating 5.0/5

peterwI3040OB 04/03/2021 TripAdvisor review

Our first visit to the Resort. Nice location, up the hill in the bush with good parking. Friendly quick in and straight our chalets. Nice views up in the trees, has a very relaxing and warm feel to the rooms. We had both dinner and lunch, the service was great and the food very tasty. We all enjoyed the pool and the surroundings. Unfortunately we missed breakfast - we left early to get back home before Level 3 started in Auckland. Looking forward to being back over Easter.

Dear Peter, how wonderful you have discovered us and to hear you enjoyed your stay so much. Thank you very much for experiencing Grand Mercure Puka Park and thank you for your lovely review. We most certainly are looking forward to welcoming you back at Easter! Until then, Mareile Jerosch-Hoehn General Manager

Listen to the Tuis & Bellbirds.

TripAdvisor rating 5.0/5

526graham 02/03/2021 TripAdvisor review

A great stay for 3 nights in a chalet set in the beautiful NZ bush. The dinning room & lounge were first class with excellent meals available. The staff were very friendly & efficient. The site is very steep with steps up to the chalet we occupied but help was available & a golf cart shuttled us back up the hill after dinner. A wet day would be a challenge with the carpark a long way away. We will return.

Dear 526graham, It was a pleasure having you stay with us! Thank you so much for your wonderful feedback. We are looking forward to be welcoming you back on your next stay! Best wishes, Mareile Jerosch-Hoehn

Excellent stay as usual

TripAdvisor rating 5.0/5

Coastal39194586357 25/02/2021 TripAdvisor review

Puka Park is my wife and my escape from our usual hectic family life. We love the peaceful bush setting, excellent facilities, great restaurant and friendly staff. Perfect for a relaxing break! We'll be back again and again! Always an excellent experience.

Dear Coastal39194586357, we couldn't be happier reading how excited you are about your time at Grand Mercure Puka Park! Thank you for your loyalty and for sharing your experience. It is our greatest pleasure to be able to welcome you back each time. Until next time, Mareile Jerosch-Hoehn General Manager

Average experience

TripAdvisor rating 3.0/5

peterhrx350 15/02/2021 TripAdvisor review

Sad to say left a lot to be desired especially with regards to some staff members who let the team down. Breakfast service on Friday morning was appalling with the greeting being hope you find a clean table. A group had been for early breakfast but no effort was going in to reset the restaurant, instead a chat session was more important. All staff should be reminded who pays there wages.

Dear peterhrx350, I read with great disappointment that the number one rule of clearing tables was neglected although with such a large group leaving at the same time unfortunately it is challenging to turn around the tables, as to the response by the staff of course the guest comes first and deserves our highest attention, always. I am very sorry you had such a negative experience over breakfast but hope you enjoyed your stay overall. Best wishes, Mareile Jerosch-Hoehn General Manager

Long weekend away

TripAdvisor rating 5.0/5

Travel27220102817 03/02/2021 TripAdvisor review

A great place to get away as a couple, be well looked after and enjoy the local beaches. We enjoyed the chalet and the Tui singing as well as the meals at the restaurant. The heated pool, spa and sauna was a pleasant surprise and a great way to wind down.

Dear Travel27220102817, Thank you, we are delighted you enjoyed our little paradise nestled into the bush and good to hear you made use of the resort facilities. Thanks again, Mareile Jerosch-Hoehn General Manager

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