贝加莫中心多尔西宅邸美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,034 评论

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Viale Papa Giovanni XXIII 100, 24121 贝加莫, 意大利

描述

酒店其他优惠

  • 免费无线网络覆盖整个酒店

  • 酒吧每天营业，是品尝商务鸡尾酒的理想场所

  • 靠近公交站，可直达奥里奥阿塞里奥

  • 获得 ALLSAFE 认证的酒店

  • 供应欧陆式自助早餐。

我们的客房

酒店位置

贝加莫中心多尔西宅邸美居酒店

Viale Papa Giovanni XXIII 100
24121 贝加莫
意大利

GPS:45.692409, 9.672681

电话
传真 +39 035 218008

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务
酒店附近
  • 停车

BAR L'ACCADEMIA

酒吧特色酒“The Academy”芳香醇厚，带您领略本地不一样的风味。我们坚信，在这个快慢文化齐头并进的时代，这里将令您永生难忘。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,034 评论

TripAdvisor 评级  3.9/5  1,684 评论

Nice rooms, but experience let down by overall frontline service.

Tripadvisor 评级 2.0/5

Bletchley31 经 TripAdvisor 认证的评论

Hotel room is large and comfortable, gentleman checking us in very pleasant. Location excellent for the lower town activities. Unfortunately there was a lot that let the overall experience down. Of 2 lifts, one was out of action the whole 3 days we were there even though the hotel was busy. The free internet was unavailable for a whole day - no explanation offered, when we enquired we were advised there was a problem . Having added on a 3rd night booking (prior to our travelling) when we went out the 3rd day we returned to the room (top floor, delays in getting lift) to find the access card had been de-activated, so had to wait several minutes trying to get a lift back down to reception. On returning to room, access to (the now restored) internet was again unavailable as unbeknown to us it had been deactivated with the original access card and the original passcode no longer worked, presumably the reception staff are not aware of this knock-on effect. On arrival at the hotel (we booked the more expensive privilege double room) there were 3 tea and 2 coffee sachets and 3 milk provided. Although later we asked for additional milk we were only allowed 2. The coffee we used on arrival was never replaced. Disappointingly the hotel only provides paper cups, which are not very practical for re-use. We did try to obtain a couple of cups at the breakfast area but were not allowed to take them out of the restaurant. There is a clear lack of communication by the staff to acknowledge known problems to make guests aware (out of order lift, internet issues, replacement access cards / internet codes). Unfortunately we found a number of the reception staff unfriendly and dismissive, which is a shame as a couple were very nice. We did try to address our concerns on-site with a manager / duty manager but were advised there wasn’t one on duty that day. Overall resulting in a poor experience of a hotel we thought was a good brand hence the rating given, however Bergamo is a very beautiful town and local staff in nearby restaurants are excellent. Enjoy.

No WiFi. No bar. No coffee cups.

Tripadvisor 评级 2.0/5

George S 经 TripAdvisor 认证的评论

Another once decent hotel chain ruined by Accor’s cost accountants. I’ve been used them for decades, but now only use if there is no reasonable alternative. I only booked because other friends in my party had already made reservations. Every trip reveals more mean penny pinching cuts. This time there were only paper coffee cups, a tiny towel, no toiletries, a tiny double bedroom. There was no WIFI for at least 24 hours, which was both inconvenient and expensive. It was still down when I was forced to check out early. Staff just said it had been reported and to use McDonalds or Starbucks, which were several minutes away. There were missing room numbers and arrows from signs opposite lifts on both the 3rd and 4th floors (possibly more). We were there for 3 days and we never saw the bar open.

Always stay here - but check in process this time was agonisingly slow

Tripadvisor 评级 4.0/5

TripFiction 经 TripAdvisor 认证的评论

If we are passing through Bergamo, we always like to stay at this hotel. Everything works well, location (near the station) is good and the rooms are everything you would wish for. This time it was clear at check-in that staffing numbers are insufficient and/or check-in processes are poor. It took us 25 minutes to check in and watching that 1 minute video on a loop whilst the receptionist was on an important call, situated behind the desk could drive anyone mad. Anyway, a disappointing introduction.

Mean spirited and not helpful

Tripadvisor 评级 3.0/5

Alan O 经 TripAdvisor 认证的评论

In every way the hotel was just slightly disappointing with kettle not working on arrival. Strange to find the milk ration for the room was limited with reception reluctant to give us more than a couple extra. Strange that a hotel this large would have so few ironing boards that they were rationed by time to 1 hour per borrow. The air conditioning seem particularly poor, resulting in you having to open the window to get a cool night's sleep and being serenaded by the local homeless population who would shout and holler all night on the street below. Breakfast was okay plentiful and fresh.

Good location. There was room for improvement.

Tripadvisor 评级 3.0/5

JarmoT67 经 TripAdvisor 认证的评论

We had good experiences with the hotel from a previous trip, so we ended up booking a room at a familiar hotel for our holiday in Bergamo. We ended up booking the Privilege Room because we wanted a better room than before. According to the room information, it was also supposed to have a balcony. The disappointment was that there was no balcony and anyway the Standard room we stayed in before was even better. So we didn't get value for money. One morning we came for breakfast a little later, when we couldn't get a table. In addition, e.g. spoons, coffee cups and coffee (!) had run out. The bed was good and firm.

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其他网络用户评价我们的酒店

  • 1,477 评论 9.3/10 位置
  • 1,714 评论 7.5/10 房间
  • 1,136 评论 6.9/10 服务
  • 38 评论 6.2/10 上网
  • 1,074 评论 6.9/10 早餐
  • 939 评论 7.8/10 舒适度
  • 603 评论 7.3/10 清洁度
  • 376 评论 4.9/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。